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October 2023 by Sarah D.
I was helped by Jules today and she was so wonderful! I walked in when she was helping another customer, though as soon as that customer was taken care of she quickly came to greet me. Jules brought multiple styles for me to try then troubleshooted the fit (my sizing has changed slightly a year or so postpartum). Once I was set on a specific style she found the colors I wanted. I've been a Soma customer for over 6 years and this location visit didn't disappoint! The quality Soma provides is top notch and worth every penny!
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September 2023 by Jenna S.
I had a great experience at the University Park location. I was greeted, measured, the lady took the time to pick out a few different styles for me to try on based on my preferences and followed up with me the entire time until check out. Great service! Highly recommend.
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July 2023 by Pat Jenni
HERBALIST DR ERIC HAVE A PERMANENT CURE FOR STDS AND OTHER INFECTIONS OR DISEASES. GET YOURS HERBAL MEDICINE FROM HIM TODAY VIA It’s indeed a miracle. I can’t believe I am finally free from herpes virus, am grateful to this powerful herbalist called Dr ERIC. May God Grant you the strength to keep Helping lives with your Herbal Medicine And Wisdom. His Facebook link
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July 2023 by Macey Spikes
Marie went out of her way to help me out with a return issue I was having and I couldn’t be more thankful. Thank you Marie!
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May 2023 by Debra C.
Soma corporate should really be reading these negative reviews and taking corrective measures. My experience at Soma on University Dr in Ft Worth was ridiculous! Yesterday, I walked into the store and went to the counter for a return. It was a partial return on a large purchase that I had made while traveling in Encinitas, CA. It was for the Petal covers that are needed because the minimizer bras at Soma are extremely thin. There were three other customers and I waited a long time at the counter. I was not greeted or acknowledged by either of the two employees. Finally, I was asked what I needed. I showed the package and explained that the Perals were too thick and looked lumpy and odd. I informed her that I had not worn the item but had tried them on under my new Soma bra's. The woman I spoke to called an older lady to the counter and she held the box between two fingers like she was holding a petri dish of Ebola, and said loudly, "oh nooooo, we won't take this return because it's been against YOUR skin". . I'm sorry but aren't ALL clothing items at some point, AGAINST a customers SKIN.? The purchase was only twenty dollars so I walked out - thinking that I WILL NOT return to this store.6/10/23Soma responded with their standard CYA statement. I called the number and reported the issue. I have not received a follow up. Avoid using unresponsive companies like Soma.
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April 2023 by weiwei Geng
Horrible attitude! I went to the store today and asked if the store has a wireless push-up bra, the lady almost yelled at me that “No! We Do Not Have a Wireless Bra!” ?Would not buy anything from here for sure!
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March 2023 by Kathy Rzad
Great service!! Thank you, ladies. I will be back.
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February 2023 by adventures with FLY Frances Youngblood
The service was great and the selection was ok. But, honestly, I cane home and bought online. The sale prices were much better!
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January 2023 by Grace Burgess
Marie is my new best friend. She helped me find my size in their bras, helped me understand the different styles, and was so patient and nice while she looked at the 20 different bras I tried on and assessed the fit ? Love her, love the bras, highly recommend this store.
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December 2022 by Makayla H.
Charged my bank card for an e gift card and never received my gift card. Customer service was "unable" to help. Terrible service. Would give this no stars if it would let me still post.
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September 2022 by Alexis Besharse
Call before you go and ask if Jordan is working. She is the absolute BEST. She is truly knowledgeable about sizing and comes into the dressing room- if you’re comfortable- and will adjust to ensure a proper fit. I went in the day before and was helped by a kind girl but kept thinking I might have been led to big a size too big. I went in the next day and Jordan helped me and determined that I was, in fact, in the wrong size. She helped me exchange the previous day’s purchase for the correct size. She was working extremely hard helping other customers while providing me outstanding customer care. I was thankful. It made a permanent customer out of me.
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July 2022 by AE B (Mermaid92)
Big thanks to the lady that helped me resolve my parking ticket
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March 2022 by Alexis Hurdle
Call before you go and ask if Jordan is working. She is the absolute BEST. She is truly knowledgeable about sizing and comes into the dressing room- if you’re comfortable- and will adjust to ensure a proper fit. I went in the day before and was helped by a kind girl but kept thinking I might have been led to big a size too big. I went in the next day and Jordan helped me and determined that I was, in fact, in the wrong size. She helped me exchange the previous day’s purchase for the correct size. She was working extremely hard helping other customers while providing me outstanding customer care. I was thankful. It made a permanent customer out of me.
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March 2022 by Dorothy Michel
RUBYYYYY is THE BEST! The end! I hadn’t worn a bra in 18 months after my surgery and I got resized and given great service with 6 comfortable bras!
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November 2021 by Annette Flores
Awful customer service! The staff acts like it’s such a hassle to check you out! Just very rude and unhelpful! I will never be shopping at this store again.
