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February 2024 by Paula Partridge
The whole Serv Pro team has been amazing. The gentlemen that packed up all of our furniture and took it to storage were the best! They were careful and meticulous with every piece. So professional and always a smile on their faces! We could not have asked for better service. We highly recommend Serv Pro.
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November 2023 by Shaman Ahuja
Very professional staff. They showed up within hours of a roof leak that impacted most of my house. Sean was and continues to be very responsive throughout the whole process, which has been very smooth and efficient. I was impressed by their teams ability to demo all the ceilings and flooring in just a few days. Highly recommend!
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November 2023 by Ben Hawkins
My home recently had a sewer back up and Serve-pro was called in to do water damage remediation. Andrew Dempsey and Carlos were sent out and both were extremely professional and personable. They walked me through the process throughout the entire remediation ordeal and made me feel at ease that my home was in good hands. They were considerate of my home and empathetic to my situation! Great guys and would definitely recommend them if you ever have an issue with water or sewer backups! Thank you again guys!Services: Mold inspection
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January 2023 by Natasha Martin
Devin and Tyler were fantastic. Both team members were very cordial and professional. Tyler did a great job of explaining next steps and what I can expect to happen throughout the demolition/ restoration process. They also handled my furniture and home decor with care as they were moving things out of the way. Little details like that matter to me. Highly recommend.Services: Water removal
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January 2023 by Catherine Goodrich
We had a pipe burst on 12/23 around midnight. Tried to reach Servpro via phone. Was able to leave a message. Got a call back over a week later…took way too long to hear back. I’m sure if you can get a hold of them they are pretty good but in the case of an emergency, such as most of their business is that is way too long. If you don’t reach them quickly probably good to move on.
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October 2022 by Tabitha Quist
They were professional and courteous. Dustin was our tech and did a wonderful job. Will definitely use again if needed.Service: Water damage-related cleanup & repair
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June 2022 by Lynda Bertram
Servpro came out quickly and did an assessment of whether we had an actual or potential mold problem. I would not hesitate to use them again. Very professional.
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March 2022 by ERIC STRINGER
My techs Jose and Devin were great, very professional, responsive and answered all my questions as they went thru drying out my house after a bathroom flood. I'm very grateful for their knowledge and expertise.
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October 2021 by Google user
Our church, Azle Christian Church, flooded due to pipe bursting during the extreme cold weather in February. Called ServPro West Ft Worth as they were a member of the Azle Chamber of Commerce. Dakota Kirkpatrick was assigned to our claim and he was a true blessing! He walked us through the process as we have not experienced anything like this before - 90% of the church flooded. He was very professional, was calm when we were anxious, always kept us advised of what was going on and what the next step was. We are extremely pleased with the performance of Dakota and ServPro, so much so, that we are also having them do the restoration. ServPro - Dakota and his team proves they are truly service professionals. We are deeply grateful to them!
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October 2021 by Natalie Mayben
Jeff was our service guy. He was amazing! Very good at his job. Cleaned up the mess from demolition of taking out walls and bathtub. Brought in 3 fans and a humidifier to dry up the flooring from a water leak and came out everyday to check on things. Very polite, nice guy and on time.Services: Water damage-related cleanup & repair
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September 2021 by jerry mckinney
Aaron was a truly professional. He demonstrated outstanding knowledge, was on time and made me feel comfortable throughout the inspection process. I would definitely recommend use of this company. Outstanding service, much appreciated.JerryService: Water damage-related mold removal
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August 2021 by Kelsey Massey
Highly recommend this company! Ask for Sean and Jared.Sean was beyond outstanding! He was always on time, attentive, kind and empathetic. He spent so much time answering all of my questions and never seemed annoyed by me following him around asking for clarification. He explained everything step by step to me as they would do things, even if this seemed to slow him down he took the time to do it he was a true teacher during this experience.His communication was great he always answered the phone and if I asked him to check something he did it instantly and got back to me quickly. He also had great management skills and was a true leader of his team, he was always respectful and encouraging towards his team members. You could tell he valued them and it was evident in the work they did. I’m so thankful that during such a traumatic and emotional experience for our family he was constantly going above and beyond to make us all feel so supported.Service: Water damage cleanup
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August 2021 by Joey Wilcoxson
This review is for property of Patsy Weaver. My name is Joey Wilcoxson, the son in law of the property owner. I received Chris today for a water damage inspection. I had never used ServPro before and I have to say this experience was far beyond what I had imagined. Chris came in very professional, asked all of the needed questions and in a timely manner produced his expert review of the inspection. Chris proceeded to inform me of my options and helped me come to a decision. Near the end of the appointment he made sure to recap the review one last time. I feel confident and completely satisfied with ServPro. I would highly recommend.Service: Water damage cleanup
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June 2021 by David Brewer
Jose was very professional and informative when he came out to inspect our house for water damage. I recommend this company.
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May 2021 by Hazel Matos
Jose, Martina, Shawn, and David took care of our emergency. They were very professional and helpful through the process. Thank you Servpro!! I recommend them.
