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April 2024 by Austin Montelongo
Great customer service ?.
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April 2024 by Tanisha B
Fast, friendly, affordable car care!! Excellent service!
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March 2024 by Juan Bello
Proud dad disclaimer: my daughter is an office coordinator at the Basswood location. I obviously go there because I am bias, but I have to say that I have met her coworkers and they have servants heart. My family services all their cars, from jeep engine replacement to oil changes at this location.Great coffee too! Give them a try!
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March 2024 by Elizabeth Hennegan
Couldn’t ask for better customer service. The staff goes above and beyond to make sure your needs are heard and taken care of. They don’t try to upsell you on things you don’t need. Highly recommend
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March 2024 by Saray Contreras
Amazing service, Susan, Donny, Anthony and their team they took care not only of my car but also took care of me, Susan was very friendly and gave me as much information as possible about what they were doing to my car and what were the next steps I was gonna take, it seems that she loves her job, great attention, coffee, water, comfy couches to wait if needed, I forgot my keys and the ride that they provided me after dropping off my car (Donny) drove me again to get my home keys with no problem, very friendly and the mechanics wanted to make sure about my car’s problem before doing anything to it, gave me a report where Anthony notated all the conditions my car is found in, very professionalLoved my experience at the car shopVery good price!
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March 2024 by teijai patterson
Caliber Auto truly sets the standard of integrity and customer service. The staff is friendly and honest with good communication. This location and team do their best to diagnose your condition without taking advantage of a customer. We would like to thank Brian, Wes, Jessica, Susan, and all the other employees for going above and beyond. We are a loyal customer, and we hope others will too. Thank you again.
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March 2024 by Sandra Hennegan
I had services done on my work van & personal vehicle. I always enjoy coming into this location because they always take great care of me, are quick and efficient. The girls (Emily and Mattyia) up front always greet with a big smile and welcoming. I will always recommend this Caliber location to anyone needing a job done right, with great service.
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March 2024 by J Cook
I took my car in for engine repair under auto insurance, & Emily & Suzanne were amazing with helping me getting everything done at both the shop & communicating with my insurance carrier.
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March 2024 by Josh Brantley
I have been here for a few oil changes and inspections. They get the job done and quickly. I give it 4 stars cuz I hate the inspection they do. I come for a specific service dont mess with anything else. I usually find a cap or battery terminal cover not installed back all the way. One time my brake resovior cap, another the plastic protector left hanging after oil change, and this time after state inspection. Didn't cover the positive battery terminal back all the way. So while they look for a problem, they seem to also somehow create one.
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March 2024 by John DeTroye
Just had the tires on my Fusion Hybrid replaced. The work was fast and professional. I trust Caliber with all of my vehicle needs.
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March 2024 by George Cunningham
I scheduled an oil change yesterday and, as always, the got me in and out very quickly. This is now my regular place to go for an oil change. Friendly and quick.
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March 2024 by Leonard Manning
Caliber Auto Care on Basswood Blvd. has a great staff!!! They are very nice and always there to answer any of my questions with no hesitation. Susann Dwortz kept me in the loop of everything that was going on with my vehicle. Like when car parts were going to make it to the shop, when it made it there, when it should be finished and when my car was ready. Susann and the whole staff treated me like I was family. I would recommend anyone who needs work on a vehicle or an oil change to go to Caliber Auto Care. They’re the best!!!
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March 2024 by Chris W
Truck was stolen off their lot. Would not trust them with any more vehicles. Avoid this place at all costs
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March 2024 by Rob Simpson
I’m new to Texas and needed to get my car inspected before registration. Called and made a same day appointment. When I arrived, they took my car in, and 15 minutes later it was complete. They gave me the paperwork and even told me where to go to register my car.Fast, courteous, professional service
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March 2024 by Nathan Irwin
Quick service, comfortable waiting area, good communication.
