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October 2023 by ISAAC ELI GONZALES
Outstanding Guaranteed service and Affordability. I was greeted by Troy, Vanessa and Dom . I was very impressed by the quick service and information given to me on every question. What I love is warranty on my rims and tires!!! I will return!!! With my other vehicles!!!
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October 2023 by Josh Carter
These guys are great they work with your individual needs and have no problem making adjustments to your order if you need something changed they are quick and careful with your new and old wheels make sure to give Vanessa or Dom a call or stop in. They will be sure to help you out and get you what you want or need!
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October 2023 by Dom956vl spi
Great customer service, very helpful great erea. Highly recommend????
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September 2023 by Jeremiah Johnson
Went in for tires and was help and John even hooked me up Glad I stopped in thanks guys
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June 2023 by Robby Carruthers
If it was possible to give negative stars I would. Dishonest, childish, disrespectful all just a fee words for this store. Set up auto pay, they don't enter correct amount and then accuse me of being late. Then take an extra full payment and when I ask about why and demand a refund. They block my phone number , lie to me saying uts already been issued. Then when I call back 2 days later, I get told they won't issue a refund because it's my fault. Corporate should come in and either retrain or rehire. Theives...if you want to use RAW...go see Troy at the Lancaster store.
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June 2023 by Terry Gardner
Thank you John for your time and consideration for us to get t and tires wheels for our car this was so worrying to us because of the terrible way the tire we had on car they were about to peel away on one and the huge not in the other one you have been the nicest person here to help us out. Thank you from Terry Gardner and Blanca Ramirez
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May 2023 by Robert Carruthers (Robby)
If it was possible to give negative stars I would. Dishonest, childish, disrespectful all just a fee words for this store. Set up auto pay, they don't enter correct amount and then accuse me of being late. Then take an extra full payment and when I ask about why and demand a refund. They block my phone number , lie to me saying uts already been issued. Then when I call back 2 days later, I get told they won't issue a refund because it's my fault. Corporate should come in and either retrain or rehire. Theives...if you want to use RAW...go see Troy at the Lancaster store.
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May 2023 by Kris Sears.
This place is a joke! Vanessa, does not know how to do her job. Has no customer service skills whatsoever. Lies to her customers to get them in the door. Text money out of the account before they even make a contract. Worst place ever. No one here knows how to do anything. Nothing but a bunch of thieves!
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April 2023 by Juan Suarez
Decade later they still get my business thank you
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February 2023 by Marcos Luis
I had a blast here today this place is professional customer service is everything Vanessa kept me laughing she got music going customers enjoying themselves and my 300 hooked up Jacksboro Highway is the place to be
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February 2023 by Ashley Hall
They are a one stop shop.. Great customer service. Ms Vanessa is awesome!! So glad I made the decision to come to this location.
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February 2023 by 350 KALI
Everytime I've come here it has been nothing but respect. Vanessa and the staff there, tell you straight forward with no catches so you understand all terms. I have driven from denton here for 5yrs appreciate the service.
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January 2023 by Jesus Gomez
Great experience, customer service was on point. No complaints what so ever
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January 2023 by Lizzy B
Fast easy service Jay and Alizza was friendly and helpful.update: The black lady who works in the office is very unprofessional. Loud talking and will overtalk you when you have a issue with your wheels and tires. It's very disgusting.
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December 2022 by Blane Thomas
If I could give this place no star I would. I have purchased tires from Rent A Wheel a couple times and have never had to deal with such poor management and customer service before. If you are looking to get wheels I suggest you not get them from this location they have garbage attitudes constantly threatening you even tho payments where made and do not work with you on anything if time is needed even if you’re already almost paid off. I my self regret going to this location had a wonderful lady there that did an amazing job and was super friendly and she left cause of the new management now it’s ran by some kids that def need management training and customer service training.
