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January 2024 by Eya Caballero
This is one of the most horrible place to spend your hard working money on… The lady Alexis need to be fired sorry your life sucks that u hate your job… They have people harassing you going to you back yard she is really putting her guys at risk….. She I’ve always said you don’t know what kind of a day people are having and for you to be so ugly to people people run Fr…..
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January 2024 by ANTHONY DAVIS
They take care of business we may not have always been in agreement but with communication we are a family again.If I need something they try to accommodate me and I appreciate that above and beyond service
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January 2024 by Brandon Moore
AIEXIS VERY RUDE NEEDS LEARN HOW TO SPEAK TO PEOPLE
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December 2023 by Cyrian Richardson
Alexis was very rude it’s sad how she chose a job she hates and decides to take it out on others. GO GET A DEGREE and stop ruining others day because of your customer service.
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September 2023 by Betty Jane Chimelis
Margaret is very very rude and needs to find a different line of work. She was rude to me when I first was going to rent from them but because that reason I choose not to. My mother decided to still rent form this store. She has never missed a payment or nothing. Margaret called my ill mother speaking very rude threatening her about she better not miss her payment even though she never has missed a payment. On a previous call she asked me mother if she lived in the ghetto and how bad her area she lived in was. Which has no shootings when she asked my mother that. Which she was referring to. If you are going to be in sales have some customers training ! It's not like she never pays. She has been a costumer for multiple years and deserves more respect then that.
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August 2023 by Alex
The people there are bad and they come to your house everyday or put something on your door saying you have to pay
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August 2023 by Lito Montiel
The people there are bad and they come to your house everyday or put something on your door saying you have to pay
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July 2023 by Mary Campbell
Alexis was very patient and answered all my questions! She is great!
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April 2023 by Lincia Willis
I love going into the store, chatting with the worker, always friendly. They make calls to find out if everything is working fine, if I have any issue, they take care of it for me. I have a good experience every time I go in
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February 2023 by luis Sanchez
The best offer I can get
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February 2023 by Gilbert Rosson
Well its been four days now since I paid a month in advance on a tool set still haven't gotten it. Now they say they cant give my money back cause I paid cash.
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January 2023 by Jessica Bentley
I’ve had nothing but excellent experiences. From choosing the product I want, to availability, delivery or pickup, and everything in between. A special shout-out to the staff at the beach location in Fort Worth Texas. They really take care of me every time. Would definitely recommend.
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June 2022 by Demarcus Allen
Bought online and signed all agreement paperwork and paid down payment, called store and they said they can't help and the refund would take 5 days to get back after just takin my money . And saying I was approved online and to set up a delivery date now I must wait a whole week on refund.
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April 2022 by T.D. Genesis
The treatment my friend received on the afternoon of 3.16.22 was astonishing. My friend was in town and wanted to rent a laptop to use while visiting. We headed on inside and the instant my friend told the older guy working that we wanted to rent a laptop for a week, everything changed. We've never felt so unwanted or like we weren't worth someone's time. My friend was fully prepared and WILLING to pay the approx $150 to rent a laptop for 5 days. The guy working was doing everything in his verbal power to dissuade from my friend from renting a laptop, even tho my friend understood he'd be charged for a month's use and was willing to do so. Finally when my friend was dead set on the laptop, the employee hit us with something that would have saved us all some time if it'd been asked first - "where are you staying?". Sure, we didn't know different stores service different areas. We were out of the store's service range. Perfect for the guy 'helping' us, so he could win the battle. We left, and thought about the experience. Instead of going to another Rent a Center, we went somewhere else and decided to purchase a laptop since we were in the market for one anyway. If you want to feel like a valued customer, no matter how small the purchase, absolutely avoid this location.
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March 2022 by Juan Alvarez
This location doesn't have the best customer service from Jason and Margaret and isn't helpful when trying to get information on your account.
