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March 2024 by Michael Forsythe
Hands down best experience I've ever had with any pawn shop. Went out of their way to work a a fair deal on a loan for me even when they didn't have to and could have low balled offering a few bucks or just declined in the way other pawn shops will do to their customers without a second thought. Genuinely appreciate the customer service. Wouldn't go or reccommend anybody else other then to them going forward. Thanks again guys.
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March 2024 by Richard Willis
Best pawn shop ever in the entire metroplex. Great people
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February 2024 by Carolyn Castañeda
Great place, great people. Alma always gives wonderful customer service with a smile. Also, Ruth and Jesse are always a pleasure to deal with.
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December 2023 by Ross Lewis
II am literally sitting in Purple Heart Pawn and Gun's parking lot after just leaving the store. I went in with a pair of very expensive binoculars, hoping to sell them. 2 gentlemen assisted me, I believe one was the owner. After carefully researching the item he made an offer and I declined, hoping I can get more selling to an individual.So I didn't do business with them, but I am writing this review to let the public know that I am extremely impressed with the customer service I was provided. These 2 gentlemen took time to research the item, gave me more information than I already knew about the item, and made suggestions on where I may be able to sell it for more money. I plan on doing any future pawn shop business at Purple Heart, and I suggest you give them a try.Ross
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October 2023 by brandon standridge
Solid guys working here! Definitely the most easiest pawn shops I’ve dealt with. Will come here again.
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September 2023 by Katherine Moreno
Purple Heart was fair and willing to negotiate! They helped me through the entire process. I left feeling like a got a great deal. Alma was kind and easy to work with.
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September 2023 by Andres Rebolledo
Horrible first impression. I called to get info on an ffl transfer and the lady was rushing me. She said “how can I help you” and I responded with “hello how are you” and she just tells me “how can I help you” once again. I haven’t even step foot nor even heard of this place but when I call to try and get service it was a horrible first impression. The lady was rushing and didn’t even sound like I was wanted.
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June 2023 by Fawn Lance
They are awesome!! Always so nice and great customer service!!
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March 2023 by Wayne Putnam
Jesse th emanage is a great guy. He knows a lot and is always a great help. Thanks for wonderful cutomer service.
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March 2023 by Timothy
Service was really great, felt very welcomed. Worked with Ruth and she helped make my purchase very easy.
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March 2023 by Sabrina Morales
Ricky is amazing! Answered all of my questions that I had. Definitely recommend coming here!
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March 2023 by Fatima Mandujano
Amazing experience! Every time I come in I’m greeted with friendliness and helped right away. I normally get assisted by Mia, She is very informative and patient and she always seems to be in a welcoming and helpful mood! :)
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March 2023 by Matheus Nascimento
They treated me like family. The staff was very helpful. Ricky assisted me and he was very knowledgeable and professional. I would recommend this place to anyone looking to purchase a firearm!
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March 2023 by Elijah Garcia
I love this shop. Mr. Jose is such a good guy who is always ready to help. Ask for him if you go in.
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March 2023 by Anna Johnson
I just love all the staff at this shop. This is my #1 store. Ricky, Alma, Jesse, Mr. Jose and Ruth are all amazing.
