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December 2023 by Sam Beck
I bring my dog here almost every week for the self service wash center. It is always clean and the bottles of shampoo and conditioner are always full, they also carry my favorite brands of dog food!
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December 2023 by Bertha P. Clark
Everyone is very welcoming, and I like their dog washing station. Enjoyed their grooming service also.
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November 2023 by Clinton Brigham
Purple haired woman was unnecessarily rude when I asked if I could pick the fish I wanted due to deformities in the fish and told me that they don’t do that, I just get the fish that she can catch. I was willing to spend a decent amount of money on fish but I had her put them all back in the tanks (about 30 fish) and left and will not be back to this location
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September 2023 by James W.
This one is an ok location. A bit smaller than some others we've been in. We went looking for something specific for our Airedale, tho they didn't have what we needed in her size. Store was clean enough, age of the building is showing tho. Staff was more than helpful and friendly. Prices are a little more than the other chain stores tho they do carry some brands that others don't have.
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September 2023 by Autumn S.
I used to love pet supplies plus but I will not be shipping there anymore. I ordered dog food yesterday for one hour pickup and went to pick it up. When I got there I called for about 15 mins and nobody ever answered the phone. I could not get out the car so I just left. I called this morning to verify someone would answer before I drove over and the girl explained that their phones were down yesterday due to the storm which was understandable. I told her that I was heading to the store and verified someone would be able to bring the order out. She said yes just make sure I have my id. When I arrived I called to let them know I was there. The girl on the phone asked did I have my id and card. I did not have that card on me as I was advised that I just needed my id and I've picked up orders before and never shown my card. Anyway, she proceeded to explain that she needed the card for my protection which okay but I explained I just called before I came. She said she would have to refund my order and ring it up with a new card. Which I said okay to even though it's an inconvenience but she then said I have to come into the store which I couldn't hence why I ordered curbside pickup. It's okay when things happen but to not be flexible when I've already been inconvenienced for two days and now my dogs have to wait longer to eat I am not okay with! Thumbs down!
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May 2023 by Rachel Pineda
Short round boss lady with keys on her hip was absolutely rude af when I just wanted to adopt a cat they had but because my answers weren’t to her liking I was told super rudely it was a hard no. Couldn’t even give me one reason why. She just had a horrible disposition and I’ll never step foot in there again ms not because I was told no but because she was ugly in how she handled me. I’m still a paying customer at the end of the day but not any longer nor will my family who shops there regularly.
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May 2023 by Lillie B.
Groomer does not know how to cut my 8 month old Maltese dog hair. Came in for a regular groom and haircut, she shaved all her hair off cause she had two small matts Manager said I have too pay $70.00 dollars cause she did service my dog. I should have taken my dog off the table had to wait 4 hours to get her back. Groomer is not a professional. They lost a good customer. Be careful taking your dog here!
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May 2023 by Ivadelle Williams
A really great store for your pet and convenient. Seem to have everything you need. My fur person likes to walk around with all the different scents.
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April 2023 by Chris W
I can’t say enough good things about this store in general. They always have friendly staff and the product I need, and the prices are really good. Tried the groomer this week for the first time and they did an EXCELLENT job on my lab. I’ve had him groomed at PetSuites before and had the deshedding package added, only for him to come home and shed even worse than before. That was NOT the case bringing him home from the grooming salon at PSP. They took their time and did it right, and he is barely even shedding at all now. The prices are pretty much the same, but the quality is superior! You can truly tell a difference in the quality of his bath experience. I will be returning here for sure!
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April 2023 by evla
The grooming services are excellent. Customer service is always awesome.
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April 2023 by Andrea Hipple
Staff is always very knowledgeable and all products are fairly prices. Also, tons of dog treats to choose from!
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April 2023 by Thomas Dorosky
Really helpful staff. Tons of variety. Easy to spend way too long here
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March 2023 by April Harkness
My favorite pet store. And the groomers are so awesome! Tina loves to come here to get a shampoo and haircut. They always make her look so cute and they’re so good with her. Actually everyone that works in this store has been super kind. Thanks for being awesome!
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February 2023 by Kayla Medlyn
I should have stayed home and washed my dog in my shower. I paid $14 to wash my dog with horrible water pressure. The hose nozzle is so heavy and bulky. The drains were clogged so none of the water was draining. We actually drove to this location for the updated dog wash. Normally me and my boyfriend really like pet supplies plus and their dog wash. I would not go back to this location.
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January 2023 by Brandy Stanford
We took our doodle here to be groomed and are very happy! Dominick was friendly, professional and did a great job. The store was clean and well-staffed. We will be returning!
