“I recently (three days ago) had a very bad experience with the groomer I have used for ten years. My dog was injured and we spent 4 hours in our local pet emergency department. I felt so bad for my dog and am deciding what to do. Called Dede because I have followed her videos for years, and she is only an hour away and I would love to have her be our groomer. I left a message about what happened. Not only did she call me back, she gave great advice on how to best help my dog and how to proceed going forward. The groomer that caused the injury has not even called me back and I have left two messages. Thank you Dede.”
“It's an awesome place to work. It's almost like a dream job...all of the customers are grateful for our help and many express their gratitude through words and actions.”
9AM - 7:30PM
3204 Camp Bowie Blvd Suite 110, Fort Worth“Obtained the product I needed and was helped with very personable and helpful staff. The bag of food was a bit heavy and so was carried out for me. Much appreciated and definitely will be back!”
“Wonderful staff, great prices for litter, and always have what I am looking for. Whenever I have an online order and they sometimes don't have what I need they call and make sure to inform me and help me pick another option! Truly appreciate them.”
“Great customer experience. Very knowledgeable on products. Clean environment. They truly care about the fur babes, and not just getting a sale! HF stands behind the products they sell, and making sure they are compatible with your furs.”
“This is my favorite pet store in my area. The people are friendly and the young man that helped me was very nice. Also I like that you have more healthier options for adult dogs.. Keep up the good work!”
“Been coming here for like a year & they’re always super friendly & they know so much about anything they handle. They took time out their day to help me feed my picky snake super greatful & super great people with the best prices !! Ive bought 3 of my babies from here & they always make sure i leave with knowing everything about how to take care of them & with prices you wont find anywhere els ! & thank you Brandon for helping us !!”
“They had excellent prices on cat food and bird seed. We also found the batteries for our garage door remote and the right color mulch here, so it eliminated a stop off our list. The cashier was great! Friendly and knowledgeable.”
“Frank is AMAZING!!!!! We wouldn't have a healthy tank if it wasn't for his generosity and expertise. I would recommend his shop if you want professional advice, good conversation, and a healthy fish tank.”
“Great selection of fresh water and saltwater fish and supplies. They watch their fish and medicate if necessary. Also I’ve seen them feed the fish and they feed different foods according to the fishes needs. Never had a fish from here die within a short time of introducing it to my tanks. In fact, all are still alive. For me, it’s better than the chain pet stores.”
“Always awesome when I pickup my girls. Highly recommended. I have 2 poodle mix dogs and I can always let me know what style I would like and the girls always come home happy.”
“My second order was placed today. When I was new to the hobby I used other vender. Never again. As long as Big Cheese is open I will buy from them. Plus they are local as I live 25 miles from them.Thier rats are top notch. Always vacuum sealed and lots of dry ice to stay frozen.You can't go wrong with them. They are the BEST IN THE BUISINESS.My girl is happy.”
10:30AM - 6:30PM
1728 Mall Cir, Fort Worth“By far the best fish store in the metropolitan area. Vast selection, knowledgeable staff. And the owner is a great guy that will help you out if you ask! They also do setups and maintenance for your fish tanks. And they also do custom tanks and special order fish.”
“Picked up some treats for my fur babies and inquired about cat bathing products. Staff was friendly, incredibly knowledgeable and provided some tips. P.S. staff offered assistance before we even asked. Will recommend this location to others.”
9AM - 9PM
5541 Sierra Springs Ln, Fort Worth“WOW! WOW! WHAT A GREAT CUSTOMER SERVICE EXPERIENCE! THE MGR.KRISTIE AND HER FABULOUS CUSTOMER CARE PERSONAL RIKHIA AND FAITH WILL NOT DISAPPOINT!!PLEASE TRY THEM OUT ... THANK YOU GUYS FOR TAKING CARE OF ME AND MY SWEET RESCUE DOG GIUSEPPE”
“Call for an appointment so you can join the Spa Party Train at Fur Baby. Conductor Ashley leads our train and ensures all passengers are treated like royalty. Upon departing the station, these babies are total glam. Toot toot!!”
“Based on my visit today I give them five stars! They had a lot of feed and supplies, but I actually stopped for firewood. Which they DID have some! However, I need it to smoke meats so this type of wood wasnt exactly what I wanted for my brisket.The employees were friendly though and went above and beyond to help me out! The pallet of wood in my picture was priced over $200 for the whole thing (I was told that’s the only way to buy it), and the older/brittle logs are priced for $1/log. Unfortunately I don’t have a pick up truck for transport of the pallet, and then my husband told me these were not the logs he wanted anyway. No biggie!Oh! I’ve bought pest spray from here (yellow top, attaches to your hose) and it works miracles. We ultimately ended up going with a pest service though since we were spending alot to keep them from overtaking our house (this year was worse than normal).”
“FIVE STARS FROM ME? NEVER!!!....but today this happened; Our 60lb "Staffy" can be bullheaded and stubborn. Shes also super strong, and an easily excitable puppy. Zara was so filthy. She needed a professional. Through a Google search, I am pleased to have found this jewel in the ruff. Honestly this was the VERY BEST GROOMER I HAVE EVER USED. I can not say enough about this family owned business and strongly recommend you try their services. They definitely won my business.”
“Grooming. Took Sugar to one of the groomers I hadn't used before. She did a great job...Sugar doesn't like anyone messing with her face. It looks great.”
“I like this location better than the location on Meadowbrook. I'm a Guppy fan & I went to see what they offered. There was a nice selection of impressive looking fancy male guppies. There were many that I would've liked to have taken home but, one in particular caught my eye & I had to have him. He's been in my tank for about a week now & is a beautiful specimen... active, eating, healthy, & colorful. I am really happy with my experience there. The ladies there were very nice & very helpful. I enjoyed my time there & I'll be going back soon.”
“I’ve always had a great experience with Rafael G that’s my go to guy every time I leave my Mimi I know she’s in good hands. He’s so attentive and always happy to see her.10/10”
9AM - 9PM
465 Sherry Ln, Fort Worth“I love the Cityview Town Crossing & Sherry Lane locations! The staff are approachable and informative. Most visits, the staff will approach me first and offer assistance. Sarah was extremely helpful as I make adjustments to our supplies due to budget restrictions and health needs of new pets added to our household.
We discussed variety of products, inventory availability, and supplies to accommodate all the individual needs of each pet.
I rotate my retail sources as needs are dynamic, Petco is among one of the first stops I make to supplement my stock or shop for new supplies.
I also visit the potential adoptions & browse at area pet supply stores while running errands for other needs. These two locations are most frequently en route to other destinations.”
“I had a great time the other day at Petco with buy two birds and equipment. I haven't owned birds before, but the guy who sold them to me owned seven birds. He was obviously knowledgeable, and he gave me a 15% discount at the checkout. I was very pleased with the customer service and the pricing.”
“Had to go to return a few items I didn’t need and found out the girl that charged me the first time charged me twice for one thing and didn’t charge me at all for one of the items I was trying to return. Despite the odd situation, the workers worked quickly to help me resolve the issue. I’ve never had a bad experience at this location, it’s my favorite!”
“This is definitely one of the older smaller stores, but I found exactly what I was looking for after a couple of calls somebody picked up and was able to put it on hold”
“I will speak about my experience here. From the first call, I received nothing but kindness. My husband and I were met by the wonderful staff. I cannot thank this place enough. We are so happy to have a new addition to our family. Paperwork was easy, meet and greet was so nice. Big thanks to everyone there!!!”
“I’m a loyal customer at this store. It is well stocked and fairly priced and I love the grooming area in the back of the store. I recommend getting the dog bath punch card if you do take your dog somewhere outside of your home to be groomed.
The staff can occasionally be slow when it comes to curbside orders. I’ve learned to go in and ask for a pickup order versus using their mobile option and waiting for someone to bring it out. The last two times I’ve tried curbside, it appeared no one was looking for those notifications because when I came in to get it after waiting a while, the staff was chatting with each other in the front of
The store.”