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September 2024 by Janene Johnson
I had a great experience at the Hulen Store. She greeted me right away and was very helpful. She even mentioned I get a police discount because she saw my ID:)
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September 2024 by Bob Luton
Excellent experience !!
Cora was very courteous, helpful and knowledgeable. Very pleased
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August 2024 by Vennesa Knight
Everyone in store was amazing! They helped with everything we needed!
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August 2024 by Veronica Gomez
7/23/24 the lady who was working today is extremely rude and not very helpful with our custom order. You spoke to another customer while still helping us….. rude….
Drove to the Oakley Store in Parks Mall, Arlington. The Manager helped us and understood our situation.
I will never be going to this Oakley Store inside the Hulen Mall.
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August 2024 by Edgar Alamillo
Had a pair of sunglasses separate from the frame. Went to Oakley to claim manufacturer defect lady told me I wasn’t Eligible since my product was more than 1 year old even though website says different. She said I should just glue them back together. I told her the website information and she kept saying there’s nothing they can do. I was pretty mad considering how expensive the pair are. Well I took my issue up with Oakley after sales and submitted service request and they were able to warranty my sunglasses and give me a new pair. The review is for the Hulen store. Their poor customer service. And ignorance on information could have prevented me from having my sunglasses warrantied. Avoid this store and just buy online at least the information on warranty replacement will be correct
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June 2024 by miguel sandoval
Have Many Coral Employees, Coral was the sweetest and most helpful helping us decide our needs and looks, she got me exactly what I was looking for at a great price, she was very helpful.
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May 2024 by Johnny Earls
Great customer service.
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May 2024 by Braeden Price
The employee engagement with customers at Oakley stores is second to none. I have been to a few different stores, and have been very impressed every time. All Oakley employees have been extremely relational and easy to work with in my experience. I worked with Lee at the Benbrook location, and he was awesome.
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April 2024 by Terry Day
I am a life time user of Oakley love them so much. I think I'm on my 14th pair and will continue to always have Oakleys
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December 2023 by Robert Venus
Customer service was bad
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November 2023 by XerKaj _22
Great customer service!
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October 2023 by Lenora Stoner
This is the best Oakley store around!!
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September 2023 by Randy Sheridan
The female employee was very helpful and extremely nice
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August 2023 by Nina Yablok
I had such a great experience here. I thought I knew what I wanted and it would be a quick in and out. But I had been given the wrong information elsewhere (not an Oakley store). Everyone here was helpful and polite. They even said "you can't even really tell the difference between these two lenses inside, let's go outside." Even though the store is in a mall, they took me and my husband and two sets of glasses through the mall to a sunny area outside. THAT showed me the differences between the two lenses so I got exactly what I wanted.
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July 2023 by Adam Kaneshiro
the oakley store in Hulen Mall was great! Janet really took great care of me with what i was looking for! when my shoes i was looking for wasnt in stock she went ahead and looked for another store that might have it and since it was over an hour away she assisted me in purchasing it online and got it set up for delivery in store to avoid the porch pirates in my neighborhood! she also helped me when i couldnt locate the bag in the color i was looking for and found one for me in the back of the shop in storage! all in all a wonderful shopping experience! Oakley is lucky to have her and she should be cloned to be in all of their stores! thank you Janet again for your world class service and also for the Military discount!
