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May 2024 by Rumple Stiltskin
WARNING ⚠️I dropped off a gold bracelet on 4/15/2024. I was told to pick it up on Wednesday, but I was unable to go until today (4/19/2024). I arrived shortly after 10 this morning, and they were closed. I waited 45 minutes and still closed, so I got on Google Maps to see the hours of operation. According to it, they should've been open. You can't call, because their number is not posted.I started reading some of the recent reviews of this place, and now I'm a little scared. I hope I'm not disappointed in their work, or worse yet, I hope they didn't screw it up.UPDATE:It's 12 noon, 4/22/24, and I just returned from picking up my mother's bracelet. I'm IRATE, to say the least! Not only did these IDIOTS not repair my mother's bracelet, but they charged me for "straightening" the bracelet. Needless to say, I will never return and do everything in my power to make sure I warn those who inquire about this business.Please read the other reviews and take heed. I'm not the only one who has had a horrific experience with these people.
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March 2024 by Malcolm Jenkins (Lord flacko)
Great service
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September 2023 by Angie :D
I definitely do not recommend this place they take forever to engrave bracelet’s. I had gave them 2 bracelets in August to engrave the names on it and they messed it up. It’s now September and every time me and my family go to try to pick up our bracelets they’re always closed. Seems like they only open when they want to be open. The store hours are definitely wrong and overall customer service is bad. Also the phone number for this place is not even connected. DO NOT GO HERE AT ALL PLEASE!!!
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September 2023 by Tynishia Morgan
8/26/23 I brought my jewelry for MORALES to fix two necklaces and clean my ringS I went to pick them up the next day got home really look at my jewelry when it was supposed to be CKEANED ONLY. so as I continue to examine my stuff I see MORALES GONE CUT MY RING IN HALF I NEED ANSWERS ???????♀️will be returning 8/29/23 I'm the am
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June 2023 by Zayda Garcia
If I could, I would give it 0 stars, very bad service, very irresponsible. I do not recommend it at all, do not waste your time in going to this jewelry store.DO NOT GO HERE, They will waste your time! Kept pushing my date to pick up my bracelet took 3 weeks.
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June 2023 by Irene
Friendly service
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June 2023 by Sandra Miller
The website says they're open for business! I leave my job! And they're closed at 10:30am!! The vendor across from them says they open whenever they get ready!! Change the freaking website time! SMH
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June 2023 by Irene L.
Friendly service
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January 2023 by Rosa L
Took a baby's bracelet to be engraved wrote the name and DOB down and he messed up both. But he did correct it and you couldn't tell he had messed up. But just couldn't understand how he could mess it up when i wrote it clearly for him.
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December 2022 by Marcelino Gutierrez Jr.
Great buisness , good service ????
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March 2022 by Gisela Pulido
(Translated by Google) Very bad service I sent them a pendant with my surname they told me it would take a month and I went after that month and nothing went like 3 times and they didn't have it ready so I better told them that I wanted my money back I don't recommend that they go Oh(Original)Muy mal servisio mande aser un dijel con mi sobre nombre me dijeron k tardaria un mes y fuy despues de ese mes y nada fuy como 3 veses y no lo tenian listo asi k mejor les dije k keria mi dinero de regreso no les recomiendo k vallan ay
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February 2022 by Rosa R
Took a baby's bracelet to be engraved wrote the name and DOB down and he messed up both. But he did correct it and you couldn't tell he had messed up. But just couldn't understand how he could mess it up when i wrote it clearly for him.
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February 2022 by Monica Martinez
(Translated by Google) They are friendly, fast and efficient.(Original)Son amables rápidos y eficientes .
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May 2021 by Little Jean DIY
Do not get it twisted, just because someone you know received good service from a business DOES NOT mean you will receive the same graciousness. Morales Jewelry was very rude and in my opinion DISCRIMINATING towards me and my husband. Very unprofessional and disgusting behavior to say the least. My husband asked to see a piece and the guy behind the counter said “no” and what we were looking for was “over there around the corner “ Then basically dismissed us with his 10 kt gold!Smh... I sat there for a min thinking... ookay did that just really happen? Yes... yes ma’am it did.
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November 2020 by Elizabeth Valdes
(Translated by Google) KEEP AN EYE OUT . Very bad customer service At first we bought some wedding rings they gave them to us to see the attention, they made them to measure but you can see where they melted the rings to make the largest ones then they did not say anything when they gave them to us that the crystals they looked busted. Well, we went back so that they would fix it, we went on a Sunday that on Wednesday I had my fiancé's ring ready, I went and the crystals had not yet arrived, so I left him my number so that he would call me when it was ready, not even a call arrives later On Saturday to see what is happening they say that in 20 minutes he has it ready, it passes more than 40 minutes then he gives us we analyze it and I notice that the crystals are crooked, my fiancé the same but the boy who attended us says he does not look at anything then the cynicism of the man The one who says that I fix him that he does not look at anything Czech even with the glasses they use to fit the jewelry and said that he did not look at anything from being blind to not seeing that they are crooked until my brother who wears glasses saw that they were Czech but like The man was more invested in wanting to eat when he left the ring for a week is wrong what they did until the crystals are like gray in you must be transparent and reluctantly he said well Leave it to me, but my fiancé said he better take it because our wedding is in a few days and we will do how you are waiting and not a call but you will never have another buy from us, others I recommend not to buy there. KEEP AN EYE OUT(Original)MUCHO OJO . Muy mala servicio a clientes En primera compramos unos anillos de matrimonio nos los entregaron ya a ver las con attencion ,hicieron a la medida pero se nota donde lo derretiró los anilllos para hacer los mas grandes luego no dijeron nada cuando nos los entregaron que los cristales se vían reventado. Pues fuimos de vuelta para que lo arreglarán fuimos un domingo que el miércoles lo tenia listo el anillo de mi prometido yo fui yvque todavia no vian llegado los cristales entonces le deje mi numero para que me llamara cuando estuviera listo ni una llamada ni siquiera luego llega el sabado aver que esta pasando dicen que en 20 minutos lo tiene listo pasa mas de 40 minutos luego nos da lo analizamos y noto que los cristales esta chuecos mi prometido lo mismo pero el muchacho que nos atiendo dice no mira nada luego el cinismo del señor el que dice que lo arreglo de que no mira nada checo hasta con los lentes que usan para acomdar la joyería y dijo que no miraba nada a de ser ciego a no mirar que están chuecos hasta mi hermano que usa lentes miraba que estaban checos pero como el señor estaba mas invertido en quiere comer cuando se le vía dejado el anillo desde hace una semana esta mal lo que hicieron hasta los cristales son como gris en debéis de ser trasparentes y de mala gana dijo pues a deja me la pero mi prometido dijo que mejor lo llevara por que nuestra boda es en pocos días y nos ivan hacer como estas de estar esperando y ni una llamada pero jamas tendra otra comprar de nos otros les recomiendo no comprar alli. MUCHO OJO