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June 2025 by Demetrice Sanders
I been coming this location for a few years and Dayana (store manager) it's amazing and I love her - she has a fantastic personality and customer service.
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May 2025 by Nancy Miguel
Excellent service! I had to go because I was having issues with my phone. The store manager Dayana was the one helped me. She did a good job explaining me what the issue with my phone was and she was able to fix it. She also explained the promotions that they currently are having.
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May 2025 by Blancaa Hernandez
I visited the store yesterday & Dayana store manager assisted me I was very satiated with the service . I will be coming back to switch my service to metro next month.
Thank you !!
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March 2025 by Kevin Miles
Honestly the worst metro I’ve ever been to! After I had gotten another phone that they advertised that they had in stock but unfortunately did not, I asked the lady that assisted in the process of me getting the phone and she assured me that after 3 months, I would be be able unlock my phone and I could return back to my previous service provider having met the terms and conditions of getting the “new” phone with metro. A few days ago, after meeting the months as required, I contacted metro’s customer service and I actually found out that it was 6 months as opposed what was initially proposed! Utterly livid and baffled at the fact that you would lie to a paying customer just to get a sell. Don’t EVER get anything from the place! They’re liars only in for what they can get you to spend.
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October 2023 by NORIEGA
Awesome customer service ?I went in with a $200 limit I had to spend. I'm broke and wasn't looking for anything special, literally just a phone with line service and the employee and his manager hooked us up!!! Also gave me a pink light up Halloween bucket ? I love pink! ?Definitely recommend this business! I'll be going back in the next few weeks?
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October 2023 by James Rogers
I just left from the store for the second time because the first time I wasn't sure that I had my information correct the second time I went in I figured out what my information that I needed but yet still got my problem unresolved because of the fact that MetroPCS doesn't honor anything that they put in writing and the lady that was there today was a little bit of a female dog if I had to put it away to where it's not going to be a cussing word she was very smart alec in her ways and I was just trying to let her know that every time that I've replaced my phone I've never had to pay for the activation over the phone and if I did it was only like $10 and the lady over the phone told her to help me out because she could not do it because her system was down so I got charged $26.96 for no reason and didn't even know it until the next day when my phone was turned off because of a service charge that I wasn't or probably notified to actually have paid because I just replaced my phone through insurance that Metro provides when you pay for it very bad Services I am not coming back to that store I'll probably am not going to keep my service and I've been a loyal customer for almost 10 years and on top of that the lady said she's got another number that I could get in contact with them but yet that number says the exact same thing as the other number that I had on my phone or 611
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August 2023 by Prophetess T
I took my mom to T-Mobile to get her a phone to connect with her new hearing aid Hispanic girl behind the counter made it very clear that they had no phones then tried to tell me that T-Mobile didn't carry any of the phones that were on the list no matter where I went just because they didn't have it she cannot speak for the whole Dallas Metroplex I will never go here again my mom is 84 years old did not appreciate those comments bad service don't ever go here Meadowbrook Drive
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March 2023 by Prophetess Toi
I took my mom to T-Mobile to get her a phone to connect with her new hearing aid Hispanic girl behind the counter made it very clear that they had no phones then tried to tell me that T-Mobile didn't carry any of the phones that were on the list no matter where I went just because they didn't have it she cannot speak for the whole Dallas Metroplex I will never go here again my mom is 84 years old did not appreciate those comments bad service don't ever go here Meadowbrook Drive
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March 2023 by Shelia Hannah-Cornett
Love the friendly service and they do good at remembering their clients
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February 2021 by Tanya Stacey
Diana is the greatest!! Always eager to help!!
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January 2021 by monique abbery
Mrs.Dianna is wonderful. Great customer service.
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July 2020 by Maria Resendiz
I have came here for years. Diana is awsome she has great customer service and is always willing to help
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September 2019 by Earl William
Good custumer service I will come back here
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September 2019 by Patrick Criss
NICOLE WAS REALLY NICE AND HELPFUL.I RECOMEND THIS SORE LOCATION 6428 MEADOWBROOK DR NEXT TO LITTLE CEZARS TO EVERYONE FOR BEST SERVICE. GO THERE NOW!!!!
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August 2019 by Jean Graham
The best customer service
