-
October 2023 by NORIEGA
Awesome customer service ?I went in with a $200 limit I had to spend. I'm broke and wasn't looking for anything special, literally just a phone with line service and the employee and his manager hooked us up!!! Also gave me a pink light up Halloween bucket ? I love pink! ?Definitely recommend this business! I'll be going back in the next few weeks?
-
October 2023 by James Rogers
I just left from the store for the second time because the first time I wasn't sure that I had my information correct the second time I went in I figured out what my information that I needed but yet still got my problem unresolved because of the fact that MetroPCS doesn't honor anything that they put in writing and the lady that was there today was a little bit of a female dog if I had to put it away to where it's not going to be a cussing word she was very smart alec in her ways and I was just trying to let her know that every time that I've replaced my phone I've never had to pay for the activation over the phone and if I did it was only like $10 and the lady over the phone told her to help me out because she could not do it because her system was down so I got charged $26.96 for no reason and didn't even know it until the next day when my phone was turned off because of a service charge that I wasn't or probably notified to actually have paid because I just replaced my phone through insurance that Metro provides when you pay for it very bad Services I am not coming back to that store I'll probably am not going to keep my service and I've been a loyal customer for almost 10 years and on top of that the lady said she's got another number that I could get in contact with them but yet that number says the exact same thing as the other number that I had on my phone or 611
-
August 2023 by Prophetess T
I took my mom to T-Mobile to get her a phone to connect with her new hearing aid Hispanic girl behind the counter made it very clear that they had no phones then tried to tell me that T-Mobile didn't carry any of the phones that were on the list no matter where I went just because they didn't have it she cannot speak for the whole Dallas Metroplex I will never go here again my mom is 84 years old did not appreciate those comments bad service don't ever go here Meadowbrook Drive
-
March 2023 by Prophetess Toi
I took my mom to T-Mobile to get her a phone to connect with her new hearing aid Hispanic girl behind the counter made it very clear that they had no phones then tried to tell me that T-Mobile didn't carry any of the phones that were on the list no matter where I went just because they didn't have it she cannot speak for the whole Dallas Metroplex I will never go here again my mom is 84 years old did not appreciate those comments bad service don't ever go here Meadowbrook Drive
-
March 2023 by Shelia Hannah-Cornett
Love the friendly service and they do good at remembering their clients
-
February 2021 by Tanya Stacey
Diana is the greatest!! Always eager to help!!
-
January 2021 by monique abbery
Mrs.Dianna is wonderful. Great customer service.
-
July 2020 by Maria Resendiz
I have came here for years. Diana is awsome she has great customer service and is always willing to help
-
September 2019 by Earl William
Good custumer service I will come back here
-
September 2019 by Patrick Criss
NICOLE WAS REALLY NICE AND HELPFUL.I RECOMEND THIS SORE LOCATION 6428 MEADOWBROOK DR NEXT TO LITTLE CEZARS TO EVERYONE FOR BEST SERVICE. GO THERE NOW!!!!
-
August 2019 by Jean Graham
The best customer service
-
November 2018 by Michael M.
The level of customer service was over the top!!I f shoe was on the other foot I would get a phone there myself. Honestly I would go back! It was clean and it had plenty of variety!
-
September 2018 by Carla J.
By far one of the worst customer service that I have ever experienced. on 9/23/2018 the store located at 6605 Meadowbrook Dr was late to open, there were customers waiting and when the employee of this authorized dealer arrived, she breezed past us, never acknowledged anyone of the waiting customers, unlocked the door and walked in allowing the door to close behind her and closing in our faces. We followed behind her and came into the store.... we sat in silence both the customers and the employee, never an I apologize for being late, how may I help you.... NOTHING! Finally individuals began to leave, including myself, but before leaving a left her with a few kind words seeing how I manage a group in customer service for a very large hospital in the the DFW area. these words were short and simple.You could've at the least apologized or even said hello. So on today I've made a conscience decision to never do business or spend money with this locate again, and I'm also encouraging my 65 family members, my friends and whoever else will listen to not support rude behavior or customer service. You are a paying customer, without you monitory support there will be no rude employees to live off of you dime. On a brighter note I drove maybe 4 blocks to another authorized dealer who greeted me, offered me a better deal on my service (seeing how I've been a customer for 12 years) and gave me a punch card to receive a free item, due to me paying 4 cell phone bills on yesterday. Respectfully, A very disappointed, ex loyal customer of this location
-
August 2018 by Ana P.
This Is a pretty busy location. They sell phones and accessories along with a few tablets. The staff are friendly but they always seem to rush me out the door but I understand they are just trying to take care of everyone as soon as possible.
-
June 2018 by George Arroyo
Excellent service customer friendly
