-
April 2024 by angel sanchez
Excellent service! I went to another previous location to ask prices and they wanted to charge me more and my friend recommended this subway to me. Very kind, thank you!
-
April 2024 by Karen Garcia
New management has been very helpful! They also speak Spanish which is a plus for my family that goes to this location. Answered all my questions. Highly recommend.
-
July 2021 by C Stephens
Chris is amazing!!! I went here to get a phone turned on and he was so helpful, very friendly and knowledgeable. Excellent customer service!!!!!
-
June 2021 by Traci
They're scammersq the insurance is a fraud . I was without a phone for two weeks and it was still going take another six days before they would attempt to send my replacement ..then when I go out and and purchase a new phone because I can't go without a phone any longerand they tell me I'm no longer eligible for an insurance replacement
-
May 2021 by Traci J
They're scammersq the insurance is a fraud . I was without a phone for two weeks and it was still going take another six days before they would attempt to send my replacement ..then when I go out and and purchase a new phone because I can't go without a phone any longerand they tell me I'm no longer eligible for an insurance replacement
-
March 2021 by Rick Right
THEY JUST HUNG UP IN MY FACE
-
July 2020 by Traci James
They're scammersq the insurance is a fraud . I was without a phone for two weeks and it was still going take another six days before they would attempt to send my replacement ..then when I go out and and purchase a new phone because I can't go without a phone any longerand they tell me I'm no longer eligible for an insurance replacement
-
August 2019 by Lys Dominguez
Came into the 6605 meadow brook location due to the my metro app not working correctly, Jesse took the time to thoroughly walk me through the process of setting up the account, new employees and better customer service.
-
May 2019 by Lys Martinez
Came into the 6605 meadow brook location due to the my metro app not working correctly, Jesse took the time to thoroughly walk me through the process of setting up the account, new employees and better customer service.
-
May 2019 by jesse mendoza
I came in to get an upgrade. The employee Alyssa helped me out with quick service.
-
May 2019 by Leodan Sabillon
great customer service!
-
April 2019 by Adelita Velasquez
New staff & loved it
-
February 2019 by Lynn Stuart
Went in to purchase a phone yesterday evening and the young lady, seemed confused in accessing my account she was very unhelpful I'm not sure why they're are so unwelcoming and bitter at this location they seriously need to get fired! so I took myself to the East Lancaster location and received great customer service without any complications and with the exact same pin number its really sad that people as described are employed in this busy location and what a loss of money!
-
October 2018 by Carla Jones
By far one of the worst customer service encounters that I have ever experienced. on 9/23/2018 the store located at 6605 Meadowbrook Dr was late to open, there were customers waiting and when the employee of this authorized dealer arrived, she breezed past us, never acknowledged anyone of the waiting customers, unlocked the door and walked in allowing the door to close behind her and closing in our faces. We followed behind her and came into the store.... we sat in silence both the customers and the employee, never an I apologize for being late, how may I help you.... NOTHING! Finally individuals began to leave, including myself, but before leaving a left her with a few kind words seeing how I manage a group in customer service for a very large hospital in the the DFW area. these words were short and simple.You could've at the least apologized or even said hello. So on today I've made a conscience decision to never do business or spend money with this locate again, and I'm also encouraging my 65 family members, my friends and whoever else will listen to not support rude behavior or customer service. You are a paying customer, without you monitory support there will be no rude employees to live off of you dime. On a brighter note I drove maybe 4 blocks to another authorized dealer who greeted me, offered me a better deal on my service (seeing how I've been a customer for 12 years) and gave me a punch card to receive a free item, due to me paying 4 cell phone bills on yesterday.
-
September 2018 by Carla J.
By far one of the worst customer service that I have ever experienced. on 9/23/2018 the store located at 6605 Meadowbrook Dr was late to open, there were customers waiting and when the employee of this authorized dealer arrived, she breezed past us, never acknowledged anyone of the waiting customers, unlocked the door and walked in allowing the door to close behind her and closing in our faces. We followed behind her and came into the store.... we sat in silence both the customers and the employee, never an I apologize for being late, how may I help you.... NOTHING! Finally individuals began to leave, including myself, but before leaving a left her with a few kind words seeing how I manage a group in customer service for a very large hospital in the the DFW area. these words were short and simple.You could've at the least apologized or even said hello. So on today I've made a conscience decision to never do business or spend money with this locate again, and I'm also encouraging my 65 family members, my friends and whoever else will listen to not support rude behavior or customer service. You are a paying customer, without you monitory support there will be no rude employees to live off of you dime. On a brighter note I drove maybe 4 blocks to another authorized dealer who greeted me, offered me a better deal on my service (seeing how I've been a customer for 12 years) and gave me a punch card to receive a free item, due to me paying 4 cell phone bills on yesterday. Respectfully, A very disappointed, ex loyal customer of this location
