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February 2024 by Elliott Benton
Excellent customer service very good communication, was very patient with me , walked me through everything, I recommend this store to all my friends , Sam was great ?
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December 2023 by E “Coach” Thompson
Always please the customer is their motto and reasonable prices with the devices that are on the market as well on display at this authorized location...
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September 2023 by Migel Ortis
This store cancel my line so they can sell me a New line and they lied to my Face multiple times, i expect from a supervisor soon
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July 2023 by Louisa Shope
I went to the store needing a charger for my Samsung phone. I didn't like the way they tried to charge me 40.00 for the c cord and then sold it to me for 25.00 only to find out it wasn't the actual cord but a cheap cord that 1 week later destroyed my 500.00 phone.?? Now I have to buy a new phone today..to me I feel scammed and played by metro dealers its like they trying to con us....
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February 2023 by Wesley Mobley
They said I had to take the more expensive plan .I said I needed the cheaper one.they wouldn't honor the less expensive plan. So..I don't know what's wrong with them.
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February 2023 by Robin Pratt
Never seems to help me with my phone
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October 2022 by Robert Laquitara
These guys gave me the store to make up happy!
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January 2022 by Nina Falter
Always a pleasure to come at this store.very informative and great service as always.do look for Eric or jr.
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January 2022 by joyce daniel
Best experience and very knowledgeable.help me from start to finish and got me a nice case.thankyou Eric and junior
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December 2021 by Sherrie Oglesby
Great and fast service here ! Got me with a deal with case and screen protector and a upgrade !Thanks Eric !
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October 2021 by Kristina Henry
I was very impressed when I got my phone and service just over a year ago, they made me a great deal and fit my phone with a case for free..I've had nothing but great and professional service.That is until I came in for an upgrade and also to get my fiancee a phone and add him to my plan..I ended up with the revvl 4 which isn't an upgrade to my lgk40 that I had except in storage space..but the agent told me this was an excellent phone..I should have checked into the specs because it doesn't have the NFC chip, and the audio is not loud..my fiancee was pushed more to the lg k51, which like the revvl4 doesn't have NFC..but the worst part came two weeks after we got the phone.It just died all of a sudden and wouldn't come back on ..we took it to the store and since we had insurance opted to trade it in under warranty, but had to wait for the new phone to arrive, after 2 days the phone just came back on, so we decided to hold off on the warranty phone, but three days later it turned itself off and again wouldn't come back on, we went back to the store and went ahead and opted for the replacement phone, my fiancee left his old phone with the store, but they want $20 activation fee for the new phone, which I think is bull, because they sold us a faulty phone and I paid insurance for it, I shouldn't have to pay for activation.We went today and they told us we couldn't have the new phone because we have to pay the 20$ activation Fee..so my fiancee asked for his phone back and when he got it back the store had not only removed the gorilla glass off the front of the phone they also took his sim card..the phone came back on a little while ago but he can't put service back on it..I'm very upset with this store, if my fiancee had dropped the phone or caused damage to the phone himself I could understand the activation fee, but it's a faulty phone which is not my fiance's fault, it is the makers fault for sending out faulty phones and the stores fault for selling it knowingly or unknowingly.This is not good business and I am seriously thinking about taking my business to another provider, These guys are really nice it's a great store but something like this makes customers like me feel like I'm being held accountable for thier mistakes,
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September 2021 by Anakin Amrine (Luke Skywalker)
Just came from the otherside of fortworth to get a phone and this place doesn't disappoint.great deals and great service.
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September 2021 by Wendell Johnson
Highly recommended.always helpful and never leave you disappointed.look for eric or jr at the store.
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September 2021 by edward kilmann
great service and very informative.Helped from start to the end and got me amazing deal on my phones.Mia,Eric and alex make a great team.woud highly recommend them.
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August 2021 by Earskon Ross
I went in looking for a Samsung. But Eric advised me to go with a better brand! He hooked me up! Beautiful customer service y'all!
