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April 2024 by Shannon Misner
I took our 16 year old son to the Mens Wearhouse location at S Hulen Street in Fort Worth to look for a basic suit and some jackets. We were helped by a lady named Sandra and she was AMAZING. From start to finish, she was so helpful and made the entire experience shopping at Mens Wearhouse actually fun. She listened to what he was after and then started her hunt throughout the store to find us what he was looking for. There was much laughter to be had as she helped us. And when all was said and done, we left with three suit jackets, pants, shirt, belt, tie, shoes and socks. She found us all things that were in the price range we were looking for as well as the style our son was looking for. Sandra was honestly amazing and I just have to say her customer service was the best customer service I have experienced at a company in a long long time. She made the shopping experience enjoyable and we haven’t laughed so much in a long time!) and made me want to come back to her when we are looking for some more clothing for any of the males in our family. So if you are in the Fort Worth area, go to the Mens Wearhouse on S Hulen Street and ask for Sandra. Our son even liked what she helped pick out so much that he literally left the store wearing one of the suit jackets. ;-) Sandra was literally awesome and Im so glad she was working when we came in this past week! (And to whoever hired Sandra... I think you should give her a raise! She definitely earned it!)
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April 2024 by Fadi Fakhoury
No zero stars!! Very rude staff and incredibly inconsiderate. Don’t go here if you truly need something.
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April 2024 by Raquel Chapa
Our salesman was so good my nephew is 6.4 and very slim, I thought he would need to get a tailor but the first suit he pulled out fit him like a glove he looks so hansom
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April 2024 by Jennifer Tawwatters
We came in as soon as they opened and were waited on immediately. They found the out of state wedding party and we were in and out in 30 minutes. Excellent service.
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April 2024 by A B
Pretty disappointing experience here when my fiancé and I visited on Friday to ask some questions (such as did we need to make an appointment to try on formal options), browse the store selection, and get his measurements.I gave two stars instead of one because we left with a better idea of my fiancé's suit size.Walked in to no greeting. As we entered, a young lady marched up to the desk in a huff and when we greeted her instead, her response was merely a glare.I'm not a fan of spending money where manners and good service are absent but we proceeded through the store and toward the back where it seemed everyone was.Every employee we saw couldn't be bothered to say hello, we'll be right with you, how can we help, are you looking for anything in particular.... Nothing!At this point, we just wanted to get his measurements done in order to make a few online purchases and we'd just visit other stores as well.I approached one woman to say hello and ask if he could get measured. She was not pleasant at all and said someone would help us and hold on as she was doing something. She passed us several more times and never addressed us again.After several minutes of standing at the back register waiting on anyone to help us and employees just looking at us in passing, I approached another woman wearing glasses. I asked for the manager and let her know nobody seemed keen on helping us or even addressing us. She was pleasant enough and said something to one of the male floor employees.He came over, no greeting either, and asked some questions when we said we just wanted to get my fiancé measured because he said sizes depended on different variables such as cuts, which is understandable.He had my fiancé quickly try on two jackets and a pair of pants and told us the sizes of the selections.We had questions about tailoring services for other pieces purchased elsewhere and that we were happy to set an appointment to look at more pieces there if they were too busy then.The entire interaction was uncomfortable and rushed. It seems a friendly face/attitude or smile doesn't exist here. Beyond unwelcoming.We want to enjoy a positive, helpful shopping experience for his wedding outfit so we will be trying other stores. If we look at Men's Wearhouse again, it will definitely not be this location.
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April 2024 by Colby Guynes
Came in looking for a the whole nine yards jacket, pants, shirt, shoes. Dillon helped me pick the best looking suit for me gave me multiple options on everything and how he thought it would look. We agreed on a style and I couldn’t be happier. He was very friendly and attentive I would recommend asking for his help specifically if you go in!
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March 2024 by Marie Gutierrez
Great experience! The person helping us was really friendly, paid attention to the details! 100% recommend! We be coming back for sure!
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March 2024 by Amy Dahl
No one seemed like they knew what they were doing. The pocket square didn't match the bow tie and the fit of the groomsmen tux was not cool at all.
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March 2024 by William Dallas
Nice friendly people.
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February 2024 by Mark B
Asher provided outstanding customer service as I went in to buy several slacks and a couple of sport coats. There were many selections to choose from and I felt like I got the right colors and combinations of materials the way I wanted at a fair price. I'll definitely be back.
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February 2024 by Melissa Hacker
Rude no help
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January 2024 by Calvarys nof
They are not the greatest place for all big sizes. They have a limited stock.
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January 2024 by Mike&Katrina Lewis
usually like this store but lately things like call backs when tailor work is complete didnt happen. had to call them two days past the promised date to get the status.
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December 2023 by Russell Offringa
Price and quality is hit or miss. I had a problem with an over coat losing buttons within a week, however I brought it in and they fixed it immediately! Good service, excellent prices on clearance items!
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December 2023 by Shelia Barnett
Excellent service & value!