-
November 2023 by STORRI
I purchased two coats but one wasn’t available in my sizethe manager was very helpful in locating a store that had my size..placed the order and gave me free shipping to my house.I’m happy with them bothAnd this is now my fav Macey’s ??
-
November 2023 by Peacekeeper
If they was willing to help me instead of watching show me to shop
-
October 2023 by Lynn Words
Smaller store with a great layout and easy to shop women's section. Zero line at check out so it was nice on the weekend. Friendly employees.
-
October 2023 by Rhonda TINNEL
Just went to pick up a package, the associate was Extremely friendly and helpful. ?
-
August 2023 by Gloria Sellers
This was my first experience with the scaled down version of Macy's. I liked it. Looked leaner and cleaner. Everything is laid out so customers can easily see what and where to shop. It was a fun experience.
-
May 2023 by Lisa Coronado
I came in about 2 weeks ago , wanting to return an item. Not last act . I have been a frequent customer and purchased a full priced item . She said she would not return it at the price I paid because ig was on sale now . She would not and did not want to accommodate me . I will not be shopping here any longer and will let others know not to either.She was being really snarky and smug: I could not believe it when she told me she was the manager. Her name I believe was Hannah. If you are looking for great customer service, look elsewhere.
-
March 2023 by R U St Aprt
Their sales reps are so much friendlier and caring than the Hulen Macy’s.This will be my go to Macy’s from now on. It’s clean!
-
February 2023 by Elisa Mandelbaum
Great sales! Clean. Super helpful and friendly staff.
-
January 2023 by Rita Mack
I didn’t even know this store was here until I made an online purchase. They had so many great last minute deals.
-
January 2023 by Brenda Dye
I recently visited Macy’s marketplace in Fort Worth, Texas on Christmas Eve day of 2022 just about four days ago to do some last-minute shopping and while I was in the make up/perfume department, I encountered a clerk that was busy texting on her phone and when she looked up, I tried to ask her a question and she put her finger up like wait a minute, and then she turned around and walked away starting to make a phone call so I Can come back but she never did and I am miffed as to why she even works there if she doesn’t want to help people or even be there because that was the impression I got that she just had better things to do I wish I could’ve got her name however, I can say she was on the heavy side with red plaid pants and brown hair with highlights. I am not one to complain however, as a small business owner myself I know how times are hard and customers are important so I thought you might like to know what you have representing you in Fort Worth. thank you.
-
December 2022 by kelsey witty
Ashley Capehart was such a jewel!This lady helped me feel so pretty for a Christmas party the other night!!! I should of taken pics but i didn’t because I was busy being so happy and feeling gorgeous! Seriously she took her time from behind the desk/phones/security to help me buy the heels I needed and the makeup to pull it together.Thank you to your team. I’m sorry I do not remember the lady who suggested Dior rouge. You nailed it! Was so pretty. I’ve been raving about this place and your team and store is amazing!
-
December 2022 by Angelica (carlisleangelica)
Absolutely had an incredible experience with the sales associate Kee! She went beyond for great customer service. She was so nice to me and my friend. Fun to talk to, showed us some amazing items which I purchased some YSL lipsticks, my friend got some jewelry. Overall she is very amazing! I highly recommend her to help anyone looking for literally anything in the store.What an incredible associate! She made the experience shopping there great!
-
December 2022 by Mike Alston
This is an amended review.. I did get my suit coincidentally after my negative review. Great suit came within the timeframe I needed and my only warning is be careful with the online portion of Macy's shopping. Great price great suit.
-
October 2022 by Marcus Cleveland
Didn’t have correct size, sales associate found them at a different store for us
-
September 2022 by Derwin Bolden
Staff was friendly and helpful, better than the larger stores. Worth going out of the way for, and we found it by accident.
