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November 2023 by Marissa Morris
The entire staff at the Ft. Worth showroom is absolutely amazing and patient. My husband and I were able to completely customize a Sactional and we cannot wait to get it!
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November 2023 by Karina Erlandson
The team was so kind and super knowledgeable!
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November 2023 by Lavonne Carns
Excellent customer service. Jaley was so helpful and informative about the product. I am excited about getting my new modular furniture.
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November 2023 by Randy McBride
Courtney was very helpful and knowledgeable. Looking forward to our new couches.
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November 2023 by Carol VanAtta
Love the furniture and the gal that helped us is awesome.
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November 2023 by April Reber
Lovesac in University Village ROCKS! Cortney and staff are super helpful, zero pressure, and very patient as we took our time with different layouts. Extremely satisfied with our purchase and looking forward to years of comfort with this stunning couch!
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September 2023 by Jacque Walker
Elizabeth and Tony were wonderful to work with! I spent quite a bit of time in the store asking questions and changing configurations, and phone conversations and texts back and forth after I left. They both worked with me with a cheerful and helpful attitude. So refreshing and a great shopping experience!
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September 2023 by Victor Garcia
Great service and even better product! My wife and I visited the University Park location to create and order our new couch. The team was very friendly and helpful. They showed us our options and took the time to work with us to create the best layout for our place. We had a small shipping issue but Elizabeth and her team helped us put through it. 10/10, I recommend considering Lovesac for your seating!PS. The couch is comfy, I’ve fallen asleep on it multiple times since we set it up!
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August 2023 by Alyssa Gardner
There were several circumstances that made our Lovesac delivery a bit complicated. The Lovesac team went above and beyond to make sure that we were taken care of every step of the way. Every time we hit a speed bump (none of which were due to them), I could call the store and breathe a sigh of relief knowing that they would help. So often “customer service” is just people saying that they can’t do anything because of their “policy”. Well at Lovesac, you will receive customer service exactly as it was originally intended. Service for the customer. GREAT service for the customer! I couldn’t recommend them more! Thank you Elizabeth and team!
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July 2023 by 999rosaline
The LoveSac team in Fort Worth was incredible! They were readily available to answer questions and helped me with every detail. I could not be more pleased !
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July 2023 by Megan Register
Cortney helped us picked out the most perfect couch. We love our sactional!
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June 2023 by Jace Niederhaus
Fantastic experience all around. Wonderful people to work with, especially Elizabeth, she’s the absolute best. Super easy process, no hassle, quick and enjoyable. Would highly recommend.
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March 2023 by Sarah Paz
Just had the best experience here. Brooke went above and beyond to help us. She was so kind and patient.
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December 2022 by Andrew Hamer
My experience was really great! The staff is knowledgeable and friendly. They answered questions I didn’t even know I had - shout out to Cortney who was amazing. She worked with me and my crazy “shoebox” apartment dimensions and actually found a combination of pieces that will work really well. Delivery was quoted at 1-3 weeks and I got a confirmation that it will be here on Saturday, exactly one week from when I purchased it. I couldn’t be happier with my experience there.
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December 2022 by Jessica Chindemi
Brooke and Elizabeth helped us choose our sactional. They were great to work with and helped us a lot with making the best choices for us. I had done a lot of research online ahead of coming into the store but there were still things I hadn’t thought about and they asked all the right questions to make sure we were getting what we needed. We can’t wait for our new sectional and pillows to arrive!
