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November 2023 by Erica McClain
In the beginning, everything started off well until a few months ago my engine went out and I was out of a vehicle for 2 months. I paid the repair fee and got the car back in April and the day I got it back the engine was loose and the car was shaking when we pulled off 3 minutes down the road. We drove back they had some to check and said they fixed the issue a month later my car started shaking again and I asked did they had changed the oil and they said they did but no sticker was in the car it still had the same stick from 2022. Then my belt broke and I had a different mechanic put it on and they said whoever put my engine in didn't install it correctly then my car stopped again and they are telling me it's the engine that was replaced went out again and they will see if it's under warranty with the company. I had to call them they didn't reach out didn't provide any paperwork on the warranty and I already reported to BBB and I'm currently filing a lawsuit I repeat do not purchase you're vehicle from there my vehicle was in worse shape after I got it back. and now since I'm hiring an attorney they refused to give me any documents about my warranty and said they are going to send me a repossession letter for the vehicle that is not working and I voluntarily gave back after that Rachel said they are sending the vehicle to the junkyard anyway glad I recorded everything.
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November 2023 by David Hill
This is one of the best places to purchase a car from , this is my 9th vehicle, Marco was a phenomenal salesman, Thanks Lone Star
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November 2023 by Danielle Daniels
I can say that Byron made sure that he took really good care of me. It was about to storm and he didn't rush the process when we was testing driving the cars he said take your time. I would like to say thank Byron for all your help. I love my car and my son love the car as well. LAMll yall rock.
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November 2023 by Brittany Eleam
Wow wow great customer service. Everything was fast and I’m ready to enjoy my new vehicle.
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September 2023 by Cindy De Umberto
To be mentioned for detailed, friendly, easy and honest transactions for my new car… Byron, Jenny and Larry!Thank you!
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September 2023 by Brittney Holcomb
Marco was so great to us, did not make us feel pressured at all. He was non judging and wanted to help me get back on my feet. Thank you Marco!
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August 2023 by Estelle Flores
Byron is so awesome.. his whole team at lone star ? are amazing people when I tell you they will work with u they will work with you I got a situation that was making it hard for me to get a car ? but not at lone star they was quick and had me in a 2016 Malibu.. they will make sure you are okay with your payments and down payment they want you to win not lose at the end. First time here and will definitely be back after I get done paying my Malibu off 2025 THANK YALL SO MUCH? YALL ARE A BLESSING ?..FLORES FAMILY
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August 2023 by Raquel Dixon
Marco made the experience @LoneStarMotors very easy and didn’t take all day with my YES!
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July 2023 by Shearon Daniels
My husband and I had a great experience working with Frances she explains in detail and the cars are nice with reasonable miles on them.
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June 2023 by Dewayne Tynes
Was working with Jenny and was told how much a car was the down payment and the monthly payment drove over an hour to get to them then the price doubled wasted the whole day on these people they will lie to you about everything could by a new car for that priceDo not go here!!!!
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June 2023 by TINA JOHNSON
I am on my 2nd car with loan star and I could not ask for a better sales man nor ask for a better manager Larry they r the best!!!!
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May 2023 by Brittany Thomas
Macro was sooooo helpful in helping me find my next vehicle purchase!!!! The Staff was Amazing!!!! Love Lone Star Motors 2!!!!!???
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April 2023 by Tony Chandler
Frances was so amazing, very patient and understanding of my situation. She didn’t push me in getting what I didn’t want, very honest on the down payment, she is awesome. If you need a car go see her she will help you out.Thanks Lone Star Motors ll
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April 2023 by Kristen Blount
We bought a used car from Francis. She is awesome and everyone at the dealership is great! Great service. Definitely recommend them!
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March 2023 by Steven Ricks
Great service from Marco. Got me in and out with no problems. And Jenny is very knowledgeable and kind. All around a great experience and place to purchase a vehicle.