Lone Star Walking & Running Co. is highly praised for its knowledgeable and helpful staff, creating a welcoming and informative shopping experience. Customers appreciate the staff’s patience and dedication, often mentioning how they take the time to understand individual needs and foot issues. The store is known for providing personalized advice, whether for everyday walking, running, or addressing specific foot conditions like pronation or recent joint fusion. Staff members, including Owen and Wayne, are recognized for their expertise in fitting shoes correctly, explaining details clearly, and recommending suitable brands and types that truly improve comfort and function. Many customers have left with shoes that alleviated pain or significantly improved their walking or running times, sometimes after trying multiple options based on professional guidance. The store’s focus on customer service is evident, with staff prioritizing foot health over aesthetic appeal or price, ensuring clients leave with the right shoes for their needs. Customers feel confident in their choices, grateful for the store’s knowledge, and eager to return for future purchases. Overall, Lone Star Walking & Running Co. is viewed as a magical place that offers exceptional service, expert advice, and shoes that can change lives by improving comfort and performance.
I have pronated feet and had to have a joint fusion recently. I came to this store and now I am walking with zero pain. Zero. This guy is knowledgeable and amazing. Explained things in detail, took his time to get the right fit and made sure I understood everything. He just got a customer for life.
October 2025
Owen was such a great help in finding the right shoe for my pronation and semi recent torn planters fasciitis. So kind and had great knowledge and recommendations. The owner Wayne also prioritizes excellent customer service and couldn’t have been more pleased with them.
September 2025
Great in-store customer service. I really appreciated having someone listen to my concerns with my running shoes and helping me find the best shoe for me. They had an extensive selection for all types of tread and more. I’ll be shopping here from now on for all of my running needs.
