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February 2024 by Mike Beedle
THE JUSTIN STORYOur roots go back more than 140 years.Justin Boot Company has led the Western footwear industry since 1879, when founder H.J. Justin mastered the craft of boot making and established our industry-leading Western footwear brand.Today our skilled artisans continue this tradition using only the finest leathers and quality materials. We take great pride in the character of the superior comfort of our product, from the leather to each individual stitch.Justin Boots are an icon in Western culture, and their heritage will always have a presence in the Western character that lives and breathes today.
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October 2023 by Shala
Very cool place! They have so much history here. If you get a chance to look at the archives, I highly suggest it. The people are also super friendly.
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July 2023 by eran bosma
I bought these online and was excited to receive them. HOWEVER, after having them for only 5 weeks, they are now falling apart. I do not wear them every day. One day it suddenly became painful. When I looked inside, I saw there was a hole and a piece of plastic was sticking out of it. I called Justin Boots the guy told me that he didn't think they would replace them, because they rarely do. He told me to contact the retailer (TSC). I went back to Tractor Supply and they told me that because it had been over 30 days there was nothing they could do. I called Justin Boots again and they told me to mail them back, which will cost me $20. They will look at them and decide if it's covered under their warranty. But the rep again told me that he didn't think they would because they RARELY HONOR THEIR WARRANTY.These boots are UNWEARABLE now, through no fault of my own. I will send them back to see if they'll do the right thing. And if they refuse, I'll be out of $20 plus the cost of the boots.I DO NOT RECOMMEND THESE BOOTS. Problematic construction and poor customer service may cause you to end up with an unwearable pair of pricey boots and loads of frustration.
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April 2023 by Bridget Lynn
I had my boots for few months, stitching came out. I had not one problem getting my boots warranties. I love love my new boots. Very happy customer.
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October 2022 by Brit Floyd
I bought these online and was excited to receive them. HOWEVER, after having them for only 5 weeks, they are now falling apart. I do not wear them every day. One day it suddenly became painful. When I looked inside, I saw there was a hole and a piece of plastic was sticking out of it. I called Justin Boots the guy told me that he didn't think they would replace them, because they rarely do. He told me to contact the retailer (TSC). I went back to Tractor Supply and they told me that because it had been over 30 days there was nothing they could do. I called Justin Boots again and they told me to mail them back, which will cost me $20. They will look at them and decide if it's covered under their warranty. But the rep again told me that he didn't think they would because they RARELY HONOR THEIR WARRANTY.These boots are UNWEARABLE now, through no fault of my own. I will send them back to see if they'll do the right thing. And if they refuse, I'll be out of $20 plus the cost of the boots.I DO NOT RECOMMEND THESE BOOTS. Problematic construction and poor customer service may cause you to end up with an unwearable pair of pricey boots and loads of frustration.
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June 2022 by Robin Garrison
Well for years my daddy wore Justin boots and he had quite a collection because they were excellent quality. So while shopping for my husband a suit jacket I found a Justin leather purse. It was expensive but nice looking and I was willing to pay for the quality. Well, it has been 3 months and it is coming apart in many places. I will not be buying Justin again. JUSTIN is not what it used to be.
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February 2022 by Brett Anderson
No idea about their cowboy boots but their "work" boots are garbage. 3 months old and splitting apart. Also designed by someone who's never worn a work boot in their life, a complete pain to lace up. Garbage. Warranty? Jump through 2000 hoops and they might replace them. Not worth the time and effort.
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November 2021 by Eissa Eissa
I have had my boots 2 months. They are work boots and the inside of the boot is coming apart from the outside. My foot got stuck because of it and I had to cut off my boot. Of course they won't return a cut up boot.
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May 2021 by Matt R.
Would give Justin Boots 0 stars if possible! A year of light duty working in and out of a skid steer and working in grass and dirt. This is what "quality" boots are? And this was supposed to be the aggressive bottom. Absolutely disgusted with the quality of these boots I've had some good pairs in the past, but these last two pair have been sub par. And this pair only lasted 1 year and never worn in water! Poor customer service on the last order and then to have the boots fail. Tony Lama & Justin Boots, I bid you fairwell. I can't see myself paying on the higher end for boots and getting the lower quality topped off with poor customer service. See you again real soon Chippewa Boots!!
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February 2021 by Tracy V
I purchased a $255.00 pair of boots and what was shipped to me was a used pair of boots!!! When I spoke with their customer service (which is HORRIBLE!!) they didn’t ask for a name or a purchase order, it was like they were reading it from a script. I told them all I wanted was my purchase, they gave a generic response. I took pictures of my “new boots”. That have mud and paint on them. Do NOT expect a good experience from @Chippewa @JustinBrandsInc. I still not have received my boots from this company!!
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November 2020 by L Utech
Sent wrong boots, and it was hard to return them.
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March 2020 by Shane Mcghee
Regular boots are okay but the work boots are terrible
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February 2020 by Brindi Rutt
Awesome company! I had a small issue with my boots and they sent me a brand new pair!
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February 2020 by Dannie Costello
Nice selection
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December 2018 by Delicia Kidwill
Justin Brands! Excellent boots, great selection, and a great example of a wonderful Texas company. Justin Brands has been around for a long time. They never disappoint!