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January 2024 by Stephanie S.
After reading the previous reviews along with my own admission, all I can think is "what is up with this location?!"Sounds like a wellness check needs to be done with corporate. In the past, this location was always by go to. Michael's failed years ago and doesn't carry anything useful so Joanne's was my place to be besides the amazing fabrics and sales. But last night on a Monday, I had time to kill so I wandered into this location again...wow! The mess! It looked worse in some areas than others but employees were not actively cleaning/or straightening but instead playing on their phones. I didn't even get a hello. First thing that was off when I walked in. Strolled over to the planner section, clearance, t shirts and well...almost the whole store. The mess! The area where the "new items" for spring and Christmas going out was orderly but whoever is in charge of walking/keeping order has been on duty awhile. I've seen more organized thrift stores. Blink twice if you need help JOANNE! Shame.
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January 2024 by Emily Judkins
I really wish corporate would revamp this store. It pretty large and has the room to be beautiful but this place looks like it's been looted most of the time I go in. Things are so disorganized and messy it makes me sad. I try to get what I need and get out.
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January 2024 by Mike Jones
Nice store, large selection of cloth products. Great parking room for all us guys waiting for our wives to re-emerge.
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December 2023 by Vampatics
Only girl who had patience for me was Savannah. The other girls were rude, would glance and laugh and ignore while walking away. Savannah was nice, helpful, gave nice tips and very sweet! Meanwhile she has to deal with coworkers who ignore and don’t help. One girl at checkout wouldn’t help me out with the coupon that was advertised in store, very short patience, she fake scanned my screen and said the coupon didn’t work, she just didn’t have patience to help out and check. When I left I read the coupon and it would’ve definitely worked with my items so I feel a bit chuffed from that. I get that it’s Sunday but it’s not my problem that you don’t want to be there. It wasn’t even busy haha so I don’t understand the attitude from everyone. (Except Savannah, she was great!)
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November 2023 by Marcos Solis
Hello it was a pleasure talking to Celeste who was working very hard organizing the fabric. She very cute and smart and had great ideas when I asked her what fabric is best in making a quilt. Hard works like that going above and beyond I’ll be going back.
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November 2023 by Ella McBride
I went in and there was a brand they were selling 50% this brand art supplies and the manager was rude and saying that excludes the multi pack canvases and no where on the sign it said that so I was pissed and normally this wouldn’t bother me but when your rude to me it does. I’m a sisitve mentally young adult/ child and have special needs.
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September 2023 by Diana Felix
I was looking for a item, the cashier kindly directed me to what I was looking for. I returned to pay for this item to learn it was an online discount price, she saw, and gave me a percentage off, which truly made my day and was a bit cheaper. Thank you cashier. You truly made my day.☺️
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September 2023 by Lisa C
I usually enjoy shopping at any Joann’s, but today was not a good experience. The AC didn’t seem to be working, so it was warm and stuffy, and in the back of the store near the restrooms, it smelled bad. Real bad. I didn’t stay long. This Joann’s needs work.
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September 2023 by Angelique
Terrible customer service. Came here to get expertise from one of their team members and after asking 4 different people that had bad attitudes, I gave up.I highly advise you go to another fabric store
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September 2023 by Tiffany Martinez
Over all my visit was nice but when I went to the restroom ? it was horrendous it seem like nobody’s ever cleaned it and it smelled so badly.
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August 2023 by Chelly Sturgell
People were so much more helpful and nicer than the store in North Richland Hills
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July 2023 by Anna Ballard
This Ridgemar JoAnn Fabric and Crafts store is bigger than the Hulen JoAnn Fabric and Crafts store. Needs more customers, and I guess they will be coming in time. The store needs upgrading because customers search for the little crafting items specific to their own needs. I found jewelry pieces that I could use for myself. This is the first time for me to shop at the Ridgemar JoAnn Fabric and Crafts store. I will return.
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May 2023 by Violett dubois
Had a section with items priced wrong . I'm done shopping with this company. It's always something. If you sign something wrong and there were 4 signs you should honor it.
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May 2023 by the beauty
Usually I like here but the last several times I have come here cashier was rude . Toni. Im not coming here anymore. I'll go elsewhere
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April 2023 by Bodyby S.
I was in need of a product ASAP and I was in a hurry. I asked the clerk where a certain product was and Chelsea was amazing from start to finish! I got there very early (when they opened) and although she was by herself she was beyond hands-on helpful with getting me everything that I needed with a smile. My day is better because of her I am so grateful for people like Chelsea. Thanks again, you are awesome!
