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October 2024 by Steve Mcg
I recently bought a 1995 Chevy van that has been sitting for many years. I took it in for them to look over, I'm planning to road trip with it. The van had sat for years unused. They identified many issues, mostly dried and cracking rubber parts and I had them replace many things that were 30 yrs old. It took about 3 weeks to complete the job because many of the parts are not commonly available. They kept me updated as they searched for new parts. I don't remember what it was but one thing had to be sent from Georgia, another, a a/c hose had to be made locally. The mechanic, I think his name was Shawn, walked me thru all the work that had been completed so far, which was a lot and it looked great! It was all within my budget and their ability to find parts from all over the US leaves me impressed. I was expecting much more time needed or I would have to take it to more than one shop to get the restoration work I wanted done. So to anyone looking to restore an old vehicle, I highly recommend Jewel. Obviously, if they can do all I wanted and needed, finding new parts that are not found easily anymore, than any more modern vehicle would easy to repair. Thanks everyone at Jewel, can't wait to hit the road.
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October 2024 by Lou Ann Gillilan
Vicki is great. They have ez pay where we can pay off the repair cost in 90 days with no interest. Also, the corporate office in Georgia just called and they are going to reimburse me for the rental car because I had to take it back for some adjustments. It's all good and I am pleased.
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August 2024 by Melvin Miller
I have a 2016 Ford flex and I took it to Jewel for them to check it out they said I needed a water pump and a timing change. and they worked on it and I drove it and it it was making a slight ticking sound so I took it back and and talked to Mike and he said they would take care of the problem so when I came back to pick up my vehicle it's running 100% better. So I highly recommend Jewel automotive if you have any problem just speak Mike and he will make it right .
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August 2024 by Michael Magallanes
Friendly Staff and excellent service.
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June 2024 by Stacey Durr
Wonderful service to AC unit and they found and fixed another issue that I was trying to have my previous place fix and they couldn’t.
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June 2024 by Jane Bilodeau
They are very courteous and did a great job helping me fix my front bumper.
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June 2024 by Audrey Shed
Always great service, friendly and professionalism.
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June 2024 by david veath
The service was fast and exactly what i needed.
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June 2024 by Austin Robinson
Good work done every time.
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May 2024 by Bishop Curry
Earlier this year I was looking for a good Automotive Shop for my BMW. I'm really big on understanding what's being done to my car and why. Mike will take the time to explain the long and short of any repairs. If you have car problems, stop by Jewell Automotive and ask for Mike. You'll be glad you did!!
BC
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May 2024 by Elaine Goff
Jewell Auto has been the best car mechanic in my experience. My Nissan tends to require some sort of maintenance every 6-8 months or so, and this time I was recommended to take my car to Jewell Auto. The staff were extremely helpful, personable, and patient (bonus points for the adorable dogs). Michael and Vicki were both very communicative and got my car fixed without any hassle or delay. Overall I enjoyed the atmosphere and appreciated the transparency of the team to work towards fixing my car.
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May 2024 by LaDonna Hightower
The Jewell Auto family are very professional and serviced both my Hyundai Elantra and my husband's GMC Sierra. We both needed front end alignments. They got them both done in a timely manner and we did not have an appointment. We will use them for our future car care needs.
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May 2024 by Janet Jackson
Excellent service.
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May 2024 by Martha Brown
From the cheerful voice on the phone, to the prompt service when I arrived, Jewell Auto family gives the best service in Fort Worth. They treat customers warmly, and assure that the services are completed timely and reasonably. They treat customers with respect, and prices are fair. This is my Honda CRV’s second home when she has needs. I trust the staff to do a stellar job. You can, too!
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May 2024 by Jacqueline Washington
I love the atmosphere that the employees have at Jewell Auto. It just makes you feel welcomed. The service is great too.
