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March 2024 by Cloey H.B.I.C
The tax payer I had was amazing she was very polite and sweet I wouldn't mind letting her do my taxes every year Gbeh Nimely thanks for your help
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March 2024 by David
Great experience
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March 2023 by Kataski pickney
Was a knowledgeable experience
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February 2023 by vernardo Taylor
Great service BUT 500$ is way to much yall need to fix this it will make people come more ITS NOT RIGHT
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February 2023 by Jasman Taylor
Always a great experience when they help me
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January 2023 by Ebony Matthews
I have been filing with Jackson Hewitt for 7yrs and I have not had any problems.
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June 2022 by Joseph
We used this location last year, worked with Doug, and though we had a good experience in the office, the unemployment was not done properly. It took 8 months to get our amended return from the IRS and we were supposed to get about $1000 more back than what JH told us. I continue to struggle with how these tax preparers are very hard to get ahold of after tax season and they don't always accept responsibility for errors. Due to this problem, I really wish some or all of our filing costs were refunded. We may use someone else this year.
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April 2022 by Randall Caughron
Way too expensive should have done my own taxes
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March 2022 by Jonathan Laster
Very fast and engaging. The preparers always engage in conversation and ask questions to help get the max refund.
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January 2022 by Joe
We used this location last year, worked with Doug, and though we had a good experience in the office, the unemployment was not done properly. It took 8 months to get our amended return from the IRS and we were supposed to get about $1000 more back than what JH told us. I continue to struggle with how these tax preparers are very hard to get ahold of after tax season and they don't always accept responsibility for errors. Due to this problem, I really wish some or all of our filing costs were refunded. We may use someone else this year.
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April 2021 by Courtney Schmidt
Great experience. We worked with Douglas Cruger who was very knowledgeable and friendly. Will use them again! Props to Douglas.
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March 2021 by Carla Jones
My tax preparation went extremely well this year, Mrs. Stella was very professional, informative and knowledgeable. She answered any questions that I had and I was in and out within the hour. I will forever be a Jackson Hewitt customer.
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March 2021 by Michelle W
I had an appointment scheduled to do my taxes at 10 in the morning. I checking in the text message that they sent me. And NO ONE WAS THERE! I waited for another 25 mins while I called Jackson Hewitt to see what's going on the lady that I was on the phone with couldn't even figure it out why no one was there. But this lady helped me and got me in an another location. So I am glad for that. Im just upset why schedule an appointment and no was even in that building!
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January 2021 by Grace M Hopkins
I have been with jackson hewitt for 6 years and the year i need them the most they making it hard to get the loan out of 6 years . this is crazy im so done with jackson hewitt
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December 2020 by Irasha Mason
I love Mrs.Stella she was very informative, professional, and nice love this place, would definitely be back next year!!
