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January 2024 by Roxann Ward
Very professional and accommodating—The crews worked hard to get the job done in a timely manner and to take care of my property as they worked.
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January 2024 by Arbor Tech
From the 1st person who I called, to the supervisor who came out to my house, and the after care through their customer service. This company goes above and beyond for the consumer.
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January 2024 by Leslie Baker
Integrity Foundation Repair was very professional and responsible. We were very impressed with the work and expertise.
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December 2023 by Trakena Williams
Excellent and professional service
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November 2023 by Austin Comer
We have had fantastic experiences with IFR. They came in to repair our pier and beam home, replacing all the piers with cement, leveling the house, adding French drains, and removing some dirt from the crawl space. The work was high quality and they have returned 2 times AFTER the warranty period ended to do free inspections and provide recommendations. Most recently, Mark did an inspection of the home and was able to give us a clean bill of health after 5 years. I highly recommend IFR!
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November 2023 by Pat Peyton
1. No one explained about how deep they would dig and ALL the dirt everywhere. A little overwhelming.2. Crew chief spoke little English, was here 1st day, not 2nd. Had to call him.3. Guys worked very hard, didnt slack off. Helpful. Did their jobs well. Tried to put everything back correctly.4. No one said anything about leftover dirt. They asked where to put it. I told them just put in back yard, but did not realize it had concrete and tile in it. I'm going to have to rake it.5. I showed crew chief the Spectrum cable 1st day, but it got cut anyway the 2nd day. Had to have Spectrum guy run new cable.Overall I think the foundation is fixed well, Thanks. Yall just need better communication of process.
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November 2023 by Irene Lehr
They came and left as if work had never been done. The work was completed and the site supervisor walked me thru the entire process. He shows me when the piers were installed. I had lot of questions and he answered them all. I appreciate the quick service and response. I appreciate their world class service. ⭐️⭐️⭐️⭐️⭐️
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October 2023 by Lita Horton
As a realtor, I would not recommend this company to any of my clients. I personally use this company for my foundation. They do not communicate in the office whatsoever.!!! After completion, they never sent a foreman to inspect their work as I was told at my evaluation. When I sent payment, they called me two days later, and said that they never received payment. Thankfully that got resolved! Like I said, there’s no communication in the office.
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September 2023 by Jackson Winters
Overall a very good experience. Darrin was very kind and helpful when he came out to assess the work needed and gave us a fair quote/design. Bubba (the project manager) was really kind and the team did a good, timely job on the repair. They also checked and tuned every door on the house and they are all closing better than before. The office was responsive on the phone, and helped us schedule a quick repair date because of our needing to move out of our house. Goad we found Integrity.
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September 2023 by Meredith Brown
I can’t say enough about how integrity lived up to its name. My house is not an ordinary job. It is built into a hill and requires 2-3xs the digging depth as a normal on grade slab to even attempt to lift it. Integrity has worked on my house 2xs (lifted one side and then in the crazy drought the other side fell a bit ) and each time there were “extra challenges” but they went above and beyond to make sure I was comfortable with the result. Great responsive team even on a Saturday!
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September 2023 by Natalie Gonzalez
I’m inclined to believe there is a story to explain my experience with IFR, but I cannot sit on my experience in good faith since it may be that of others’ in this season, for whatever reason. The communication from IFR is lacking…emails and calls go un-responded to, there’s no follow up (to an assessment, for example), things sound very disorganized, details are totally absent (if you have no experience with foundation work, you’re on your own to ask the right questions), and the workers who showed didn’t speak much English. (No shade to the quality of labor…they did great, but again, if you need any details, you’re not going to get them day-of.) The only reason we stuck it out is because some previous work to the home we bought was warrantied. Perhaps that meant a different level of attention and crew (because it wasn’t new business), but we would go elsewhere for future work in hopes of a smoother process with communication that supports our limited experience with this very important aspect of home ownership. I did appreciate a call from Scot (an owner?) to chat things through after our realtor escalated our case (the cracks in our walls weren’t getting any smaller), but it just doesn’t seem like it should be this difficult.
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September 2023 by Walter King
Came to my house on Wednesday to do an estimate. I tried to call and text him Thursday and Friday with no answer. He would not return any of my calls or texts. Finally got me the estimate Friday night and told me he would call me Saturday, but he never did. He texted me Sunday morning and said he would call me after Church. 3 weeks later I'm still waiting on the call. If I can't trust them to get me the estimate in a timely manner and answer/return calls and get the work started, how could I ever trust them to actually do the job, do it right and get it done. Olshan is coming next week to repair my foundation before my house collapses! I DO NOT recommend this company.
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August 2023 by Dow Douglas
In just a few short hours, Bubba and his team shored up my sagging foundation and restored the landscaping. All done for a lot less than I was prepared to spend. 10/10 would recommend!
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August 2023 by Mike T.
Came out and used the same old yellow box machine that they all use to measure the foundation. At the end, told me the place was not in trouble but could use "a pier on each corner". Then they wrote the report and gave it to the buyer's realator (who hired Integrity paid for the report btw). Then the final report recommends 13 piers. What? And the foundation inspector also did roof inspections and I've since found out they do plumbing as well. Got each other's back you suppose? Or maybe it's just me.
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August 2023 by Christi Cooke
I am a Realtor and I can confidently refer Integrity Foundation Repair to all of my clients! I have been referring them for 10 years. It is important to me as a Realtor that I refer companies that I trust, that stand behind their work and have been in business for many years. IFR is my go-to foundation company!!!
