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March 2024 by Bruce Borden
Booked through Priceline but was told no rooms available when I arrived.
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March 2024 by Brad Nesom
Very clean roomsGood hot breakfastAttentive staffFood & drinks: Cousin’s BBQ & Rio MamboWere both delicious.
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February 2024 by Lori Smith
The location was great... I thought it was very quiet and safe... The man at the front desk was extremely polite, friendly and professional which is rare these days in my opinion... The room was clean and the bed was amazing! The wallpaper was coming off in the bathroom but I think they just need to update a little and also I have not seen a TV remote that large in a long time lol ... It was a good stay!
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January 2024 by Tea H
Love this place, real food by a cook, and the best breakfast so far. That I have had in a holte.Rooms: I slept greatWalkability: There are lots to do around this hotel. Food drinks stores very nice and convenient.Food & drinks: There's not much to drink, but I do have a small dar price not worth it, but it's convenient
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January 2024 by Steven Card
Pretty basic hotel. Good for Cat 1 mattress runs if you're chasing Hyatt status. It's clean and updated enough. Would like to see new smart TVs but it was comfy. Walkable to some restaurants. Free parking.
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January 2024 by L3ry50n
The rooms were awesome and the pull out bed was great. Besides that I like the fact it has shampoo, conditioner, and body wash in the bathroom. It was a great place and nothing was
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January 2024 by Tim Bradbeer
Our truck was broken into and the hotel management could have cared less. Not helpful whatsoever, the manager didn’t have the courtesy to even come out and talk to us. They didn’t even offer to help clean the glass out of our truck. They finally loaned us a broom. Will never stay here again. Merry Christmas to us.Safety: Not safe to park in the parking lot
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December 2023 by Diesel Don
Nice Place Very Nice
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December 2023 by Hideki
Nice location, decent room size. Great staff. Wish they offered charging station for EV.
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December 2023 by Sharon C
I stay at Hyatt Place quite a bit. The stay is always good. The Hotel is always clean., but I have an allergy to pet dander. And my allergies flared up shortly after check in. The people across from me had two dogs.
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December 2023 by Lee Brown
We had no water pressure in our room. We're told it would be back soon. Next morning still no water pressure. Hotel is not very clean either. Depending on your needs I would try a other hotel near this location. If your are a Hyatt Globalist then you might be out of luck.
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November 2023 by Britni Buchanan
Artina at the front desk was so wonderful. The first face you see and she makes the whole place fire!!!
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November 2023 by Helm Mastery
Had a lovely experience!! Helen took great care of us during our stay and
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November 2023 by Rochelle Harris
The front desk clerks are AMAZING! However, Katia Diverse & Darian are thieves. Katia charged me 3 times for the same reservation and I finally got my money back for charges made 2 weeks ago. I chose to stay there again because the front desk clerks have excellent customer service. This time my daughter did the reservation and paid for our last night. Katia Diverse charged my daughter and turned around and charged my debit card which shouldn't have been on file TWICE! At this point I'm upset because Katia Diverse the GM charged my bank account and she wasn't authorized to do so, nor was she or the Hyatt supposed to save my account information under a New reservation that was paid by someone else. The HYATT claimed my Yorkies damaged a table I honestly can't say if they did or not. If so then let me know so I can pay for the damages. Instead she went through my previous visits and charged my card without my authorization. Because this reservation was made and paid by my daughter. So, why did you still have my credit card information on file. I called corporate and Katia lied stating she charged my card $300 when in fact this THIEF charged me $577.76. I have the receipt to prove it. When I told them I wasn't leaving until Katia refunded my money Darian informed me that Katia Diverse won't return until Mon. They called the police on me and even though they KATIA DIVERSE ILLEGALLY ACCESSED MY ACCOUNT WITHOUT NOTIFYING ME THE POLICE TOLD ME I HAD TO LEAVE. Katia Diverse is a THIEF and made fraudulent charges on my account. We will handle this the legal way! If you look you see she charged me for 2 nights that were already paid for.
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November 2023 by Rochelle H.
Katia Diverse illegally charged my credit card 4 times!! I brought it to their attention and I finally received repayment. I remained at the hotel because of the great customer service by front desk clerks. When Katia Diverse (GM) saved my Credit Card information and charged me again I was visibly upset and demanded my funds be returned the COWARD snuck out. I called corporate and my bank who are currently working on refunding me again. Be careful because Katia Diverse is a THIEF!
