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October 2024 by K R
Booked a room for one night for a very early morning flight. Reservation and check-in process was fine. Asked if an upgraded room was available, and was happy to have the upgrade confirmed. Upon entering the room, noticed the sitting area did not have a TV, although the plugs and cables were located for one. Just a big empty space where a TV should be. Mentioned it at the front desk and the employee seemed well aware and yet had not disclosed this information at check-in or when accommodating the upgrade request. It may seem immaterial, but it is a desirable feature to have a TV in the main seating area vs only in front of the bed in a separate room, and the missing equipment should have been disclosed. Had I been paying for a suite, this would have been a more significant issue, but since it was an upgrade, I didn't ask for a different room. Although the overall available space is larger, the seating area is significantly less useful without a TV, and the room should not be rented with missing equipment.
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October 2024 by Jesse Barrett
Great hotel, well maintained and good overall service (Bonus Points for the Bartender).
My only complaint is that the lobby could not keep up with the summer heat and event crowd.
Nearby activities: Lots of good dining options nearby
Food and drinks: Long delays on Friday night, but Sat & Sun were very well managed.
Noteworthy details: Make sure you stop at the correct location, there are two very similar hotels quite close to each other.
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October 2024 by Ben Hunsinger
Staff was wonderful restaurant was FIRST RATE AND REASONABLE
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October 2024 by J W
Don’t stay at this hotel! We stayed one night, and was told check out is at noon. I’m a Diamond Elite with IHG, and this is the worst hotel I’ve stayed at in 2024! At 10:00 am while we were still in the room, an employee walked in our room without knocking. The employee didn’t speak English, he went into the bathroom and bedroom to retrieve used towels and sheets. I informed front desk on Sunday upon check out to have manager of hotel to call me. I called Monday and left another message, and has of Tuesday, September 3, 2024 at 6:00 pm, received no call! Also the female at front desk on Sunday morning, was rude, and very unprofessional. She treated us like trash and not what I expected from IHG property! I wasn’t going to post a review, or file a complaint with IHG, but to the General Manager you must don’t care! Stay away from this location and I don’t recommend!
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September 2024 by Vaughn Cameron
loved my time here. justin at the host stand is top notch too!
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September 2024 by Money Mane Tre
I really want to thank Chelese Smith....she did a really great jod of help my Uncle who stayed over the weekend....and he doesn't travel ofter.... she made his stay very easy....Thanks
Rooms: Very clean
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September 2024 by Edmund Weathers
Good area 10 mins from six flags and downtown
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September 2024 by Ray Welker
Nice place friendly staff and clean rooms.
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August 2024 by Jimy Atkholwala
Evening desk guy Arturo, morning desk clerk Jeckie and rest of the staff were amazing…100% perfect stay…
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August 2024 by Juan Marcos Dávila
Excellent option for the Arlington area (Six Flags, ATT stadium).
Rooms: Neat, comfortable and spacious
Nearby activities: Stadiums, theme parks.
Safety: Magnificent
Walkability: You can walk in the suburbs
Food and drinks: Good breakfast
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August 2024 by Vance Cooper
here for a family reunion and everything was TOP
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August 2024 by Melanie Young
I can't begin to say anything about my stay. I'm handicapped and in a wheelchair. I asked for a handicapped room. The only thing they did that they thought made a room handicapped is put in grap bars. Yet the toilet was so low I couldn't get off without help from my husband. This issue caused severe pain in my back. I ended up in the ER every day to get morphine to help get my pain manageable
I was there for a conference. I was unable to attend due to the pain.
When we called the front desk, they had nothing to say about it. My bill for a 4 night stay was $1227.91.
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August 2024 by Sheila Walker
Enjoyed my stay.
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July 2024 by Mark Weller
This is a very clean and well run Holiday Inn. The room was clean and had everything needed. The restaurant is top notch, with great service and very good food.
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June 2024 by Amber Lajeunesse
Would like to thank the lovely ladies at the check-in counter for helping my husband and I when our flight home was delayed at the airport and we were provided these accommodations. They were so helpful and accommodating with late checkout, the free shuttle and suggesting a great place for breakfast. We were not in the best mood as we just wanted to get home. The hotel bed was also very comfy. I would recommend this hotel when needed. Thank you again.
