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“Bought an item online at 7:40P. It said pickup in 15 mins. Got to the store at 7:55P. They said they didn’t have a forklift operator to pull the item and I’d have to come back the next day.
Update: I got a call from the store as soon as they opened the following day. They apologized for the inconvenience and offered to deliver the grill right away. I had planned on swapping out propane tanks when I picked it up and they said they’d bring a propane tank with them for a swap out at no cost due to the inconvenience. Great customer service.”
“SIX STARS!! Consistently phenomenal customer service at this location. From Joseph greeting and directing me to exactly which isle I needed to go for my product without even having to ask, to Vic who took the time to answer all my questions about my project, simplified it, and was even concerned about me getting sunburned! Great team and great representation of the store! I wish more retail experiences were like this! Thank you!”
“I live around the corner. They always got everything. Been going there for years. Customer service is spot on. Great prices. And they help you with everything you need.”
“Very helpful. The associates help a lot, and if one can't help, they find someone who may no more about what we need. They did their job correctly, and we left with what we needed and then some.”
“I have been impressed with the performance of Chicago Machinery power tools. If you are a beginner to an intermediate woodworking enthusiast, I would definitely recommend what Harbor Freight has to offer. The inventory and different types of tools are very impressive.”
“Elderly male was very helpful in finding the right lightbulb for my curio cabinet. Great place if your team is Texas Christian University!!! Also, they have TY Beanies!”
“stopped in to get some supplies, the cashiers asked what we were looking for. showed them and they knew exactly what it was we needed and took us to the aisle and location the items where at. excellent customer service”
“They had excellent prices on cat food and bird seed. We also found the batteries for our garage door remote and the right color mulch here, so it eliminated a stop off our list. The cashier was great! Friendly and knowledgeable.”
“If you go to lawn & Garden !! Please make sure that Francisco or Kimberly take care of you! They know everything you need to know in your purchase! Very professionals and kind !! You will love them service.”
“Quick and easy excellent service walked around the store twice looking for some little brushes one of the workers showed up I explained what I wanted he took me right to them got what I needed”
“Great service, the salespeople are on the ball and always willing to help. The cashiers are friendly and smiling, and the management team is the best. Wouldn't go any where else.”
“I've traded here since they opened 20 or so years ago as Discount Steel. Stocked for pros and hobbyists alike. As a hobbyist I like the remnants and small stuff room...good prices and you never know what good stuff you'll find. Also have a decent selection of metalworking tools, hinges, pre-cut steel ornamentation. For larger $ buys, sign up for their email and they offer 20 to 25% discount on most national holiday weeks.”
“Very knowledgeable staff. I had been looking for help to connect a solar pump to pvc bog plumbing for quite some time. I went there and within minutes Amanda had figured out the system and found the parts I needed. The value of stores like this is the knowledge and customer service”
“If you're looking for a specialty tool, this is a good place to go to. The guys there are knowledgeable and have allot of things you can't find on the shelf elsewhere”
“I wanted to take a second and give a shout out to this supply house. Their warehouses always spotless and their customer service is above par. Thier Will Call guy Joe is awsome and is always on point.”
7AM - 5PM
4041 Meacham Blvd, Fort Worth
Hardware Stores
“Outstanding customer service at this store. Specifically, Nick Gaikoski went the extra mile to help me out with a stamped concrete job. They are very knowledgeable on products and willing to help anyone get the job done. Highly recommend!”
“I buy all my lumber here for all my projects & remodels. The staff is super friendly, they always have the lumber I need & they give u a bottle of water! Plus- they have a beautiful plant in their checkout area & I am told it’s 10 years old & it’s so pretty! I like it! Highly recommend it!”
“The store was clean and organized. When I got there it was closing time and I desperately needed Drano and a plunger. The fellow not only let me in but also made the sale even though they closed the register! I had cash so he calculated the payment and he said he would put it on the register the next day. He asked me if I wanted a hand written receipt! Can you believe it? Just like the old days! I was able to get my kitchen sink unclogged and I didn't have time to get it done later. These folks saved me alot of grief. If you want caring service from caring people then Jabo's Ace Hardware is for you!”
“The parking for all of the businesses have one non wheelchair accessible handicap spot. I spoke with management about it because while I was there, in a span of 10 minutes, I saw two other people in top of my mother in wheelchairs. She says it's because they try to have handicap parking spots but the signs keep getting pulled down. If you are a handicap person, it would help them out if you contact the city over this and demand they do something about it. They apparently know who is doing it.”
“This store is so refreshingly neat and clean....it was actually easy to find what I was looking for....a folding lawn chair, very comfortable, I had one before and lost it!!!”
7:30AM - 5PM
701 Riverside Dr, Fort Worth
Hardware Stores
“My first time here needed heater hoses for my turbo Tahoe, Marcus helped me very much. I definitely recommend this place for any kinds of hoses needed. Very smart employees that will help you with your needs. They are also bilingual.”
“I needed three things this morning. They had all three, even though two items were pretty strange. For all the things I may need from now on, this is my store! PS, the dark windows make them look closed, but they are very open, very well stocked and have very helpful employees to help. My new favorite store!”
“For all your concrete construction material needs these guys have it if not they'll find it for you. The ladies in parts department are always helpful and make my job easier. ?”
“Yes, the store experience is very wonderful. The store manager, the young lady by the name of Lillian very well trained very knowledgeable on tools. She runs a very clean store easy to find what I needed very well. Organized staff is very friendly and courteous.”
“The service was awesome here. I went in with a plan to purchase a blackstone, and they helped me get set up. They took time to answer my questions and helped me load it in my truck.”
“The staff was polite and professional. And as a 60year old DIY, not by choice lol, they were very helpful, and answered all my questions with a smile. Thank All y'all”
“Miguel saves the day again. I don't care if I have to wait 2 hours if he is at that desk that's where I'm going. Each time I do he catches parts I forgot and saves me tons of time because I would have had to drive back. He knows the product and if they don't have what you are looking for on hand he will bust out multiple different options that will work so you are not delayed. Always impressed with that young man.”
“Fast and friendly service. Very knowledgeable team. Brian, Mike, Jason, and Indy Anna Jones are a very great group of guys. They help me find parts that nobody had. If they don't have it they will find it and order it.”
“When I tell you!!!! Mr Jim took his time with me. Walked me to the right direction and even pointed out all the parts I needed for my shower handle that abruptly broke off ?? I couldn't thank him enough! A plumber was trying to charge me 700 bucks and I didn't it myself for 30 bucks. So if you're ever in the area ask for Mr. Jim he has 17 years with Home Depot. Great Man with Superior quality Service!!”
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“After 5 years of not doing business with Air-gas company moved out of town
We finally coming back to Fort Worth to build a huge process factory
The reason why we decided to come back is because of the great service Ruben Arellano had for years, no matter what was the issue he had 3 different solutions
He was very helpful with all my employees's thanks to him we to do business with Air Gas again
Thanks, Ruben we appreciate your good work ethic”