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March 2024 by S E.
I recently purchased a Rolex watch for my wife from here and had a really good experience. I initially exchanged a few emails with the store manager and then decided to come in to look at what we wanted. Will H. helped us and he was very helpful, knowledgeable, patient and friendly. We were very satisfied with our purchase and will be back for another Rolex (hopefully soon).
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January 2024 by Madison J.
Not happy with my experience here at all. The woman I spoke to about resizing my ring was completely dumbfounded about the concept of lab grown diamonds and kept referring to them as moissanite. She was adamant that they could not work on them because they only worked on "real" diamonds. After checking with the jeweler, she finally agreed to take the ring. When I picked it up, it was not the size I asked for at all and I just paid and left to get out of there as quickly as possible. We were shopping for wedding bands here prior to this experience and are no longer considering any Haltoms's location. It's very upsetting that a ring that was just slightly snug before is now way too big to wear at all. It was much more expensive than necessary, but I'd rather pay someone else to size down again than go back here.
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October 2023 by S T
you must stop in this place is absolutely amazing. The jewelry is beautiful and their Crystal is gorgeous. The building that the jewelry store is in has a history behind it. It was originally knights of phythians castle dated back in the 1800s
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August 2023 by Carl Schlitz
Thank you to all the management and staff for being a huge part in making my sons 23rd birthday gift a success. When no one else could find the Rolex Haltoms came through !! Thank you and I’ll be seeing you again soon!
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August 2023 by Judah
Will is AMAZING !!! I’ve been coming there for many moons ! …& EVERY TIME that I come to get my watch serviced or look for some stunning jewelry, Will greets me with a smile & gives me the 5 star treatment ! Even if I’m not buying anything that day….he’s the BEST & bc of him I’m a loyal customer….& friend. Thanks Will ….from Tammy ❤️
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June 2023 by Gary Gomez
I have visited Haltom's Fine Jewelers multiple times, and the customer service I received always exceeded my expectations. This is a family owned business that really cares about its customers. Blanca helped me get an old silver necklace repaired in a short amount of time and also assisted me when I purchased a timepiece at the store. Blanca is very knowledgeable and made me feel welcomed. Thank you, Blanca, for making my visits very enjoyable.
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June 2023 by Max Jester
John and the staff are excellent!!I had a very pleasant visit there today. I brought my watch in and they provided prompt service with a personal experience in a professional way that makes me want to return. They had an exceptional selection of timepieces. I Highly recommend if you are in sundance square stopping in and doing business there. They have been a fort worth staple for decades. Thanks so much for the warm welcome today!!
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March 2023 by Steven Tuyen Nguyen
The gentleman saved me from buying a fake Rolex from a seller on Facebook marketplace. Thank you!
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February 2023 by Shujat Khan
I wanted to take an opportunity to share my experience at Haltoms in Fort Worth. My sales advisor Blanca has made it a priority to be provide the utmost care, compassion, and attention to me and my wife’s jewelry requests. She went above and beyond to go to great lengths to make her customers happy. She is extremely patient, and will answer all our questions about all of the products. Her excellent follow up and communication creates confidence in my experience at Haltoms for all of our future purchases for our family for generations to come!
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January 2023 by Toktam C.
They are super rude , the associate sales lady was look like she want sale herself, the way she was talking, also she has key of Mercedes car in her hand like look at me I have good car. Super rude never recommend
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December 2022 by Nausheen Abbas
Just called asking about a watch and person on phone was not helpful at all. Just said “We get them when we get them” they must be very busy to have such poor customer service.
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December 2022 by Mohamed Bayoumi
Absolutely wonderful experience. Family owned place that makes allows you to shop at ease. 20/10 !
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November 2022 by Chance Hales
Worked with Blanca on purchasing a new watch and had a great experience! Excellent customer service!
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August 2022 by Triman Tjoa
Our family has been shopping with John Clingman and Haltom’s since 2003! Exceptional customer service and care will greet you with every visit. Please visit John and his team for all your jewelry needs. They are the GOLD STANDARD and HIGHLY RECOMMENDED!Thanks again John for yet another exemplary purchase experience earlier today!
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June 2022 by Scott G.
I had a great experience here with sales representative Melissa. I came in to view Rolex datejust models. None were available for sale at the time, but Melissa took down my information and promised to contact me as soon as one came in that matched what I was looking for. Not even 24 hours later Melissa contacted me to let me know that one had come in. I came to the store and completed the transaction in less than 15 minutes. The store had exceptional customer service, and I would recommend them to anyone looking to purchase a quality piece of jewelry.
