-
November 2023 by Rachel Tang
1 star for prices5 star for clean store and friendly cashier.I go to goodwills in the dfw frequently. Prices are of course higher than a few years ago, but this store is over priced. 5.49 - 25 for house hold goods. $9.99 for shirts. $99 for a used electric driving toy car. You guys need to revise your pricing. You have plenty of free donations to bring able to price reasonably . The racks were very full
-
October 2023 by Shawn Zimmerman
They cherry pick everything, this store needs a revamp, instead of using a whole rack to display pictures, build crates, so you can flip through them? There are no bags of things lotted together and hung on a wall, no silverware, no cooking utensils, no plates, overload of clear glass, no books..Seems to thrive on clothes…Not a iron in the place for 6 months…
-
October 2023 by Charles Wollert
The prices here are ridiculous. Most stuff is marked up well above what the retail price even is. Yes they have a lot of stuff but only because everything is priced extremely high. If you like paying more than something is worth then this is the place for you. Totally dissatisfied
-
October 2023 by Loran and Alisha Weatherford
This is my favorite goodwill in the area. Not only does my employer donate to them, there program trained my autistic son to become productive in a work environment. They spent 6 week’s providing him and hundreds of special needs kids with the tools they will need to not file for disability but instead learn skills to find a job and maintain a job. They do so much more than provide great deals on items some people can’t afford at retail price.Most people don’t understand that some of the employees they hire have special needs or have trouble communicating. If you have an unpleasant experience with some of the staff keep this in mind. I deal with it everyday as a mom with a teenager who has autism, OCD and severe social anxiety. All of this makes it harder for them to provide good customer service even though they really want to.The store is always clean, staff is always nice and friendly. I can’t tell you how many good deals on clothes and some new clothes, I have found here. I’ve been to several locations and in different states but this one is my all time favorite!Thank you for all you do for our community!
-
October 2023 by Rob Catlett
Out of over a hundred reviews as a Google Local Guide, this is my first one-star review, and I waited quite a while to post it to ensure I was not being rash.Although I am from a different state visiting my daughters, this was my third or fourth time at this specific store (by accident I was there the first day the store opened), and the previous experiences were really positive; however, today was exactly the opposite.While checking out, my middle-aged daughter, in a separate transition from mine, asked why two different-colored fall decorations were priced differently. Then the person checking her out said she needed to call someone because a few other items seemingly were mis-priced. We waited for the manager who said they were mis-priced. Instead, of correcting their mistakes, she took the items to the back and indicated she would not be returning with them.The obvious implication was that we had somehow changed the tags, which was not the case. Mistakes happen especially, when pricing donated items other than clothing; however, it is really uncomfortable to insinuate the customer is at fault for what most likely an employee who priced items incorrectly.She still spent well over $50. I am not certain, I would have done the same.
-
September 2023 by Leticia Moore
"Welcome to Goodwill!" That's what I hear every time I enter this Goodwill location. I appreciate the friendly, hard-working staff, and even though I don't make a purchase each time I shop, I will be back because the store and parking areas are consistently clean. All areas of inventory are well-stocked. I hope to see a better organization system for the toy section soon.I make donations often, and the back staff are always there to assist. I'll continue shopping here, and recommend you do, too!
-
September 2023 by Mady
I love this store so much I go at least twice a month and get so much good stuff here clothes and more, I seriously love this place so much and you can start working at 16 and your family will get a 25% discount on evrything I highly segjust this store if you haven't tried it out yet then what are you doing!!
-
August 2023 by Noelia Lopez
Been to this Goodwill twice and I loved it!!! Nice staff to start with love the fair prices!! Went today bought me a very nice sweater also a ballerina doll!!!
-
August 2023 by Luis C
Got kicked out the store literally.... from the store 6 minutes before closing.. Terrible experience.
-
August 2023 by Shawn I.
They cherry pick everything...the goodwills in Arizona blow the goodwills away here...No kitchen utensils, from spatulas to everything in between, I have been looking for a iron for 3 months...need better organization of their pictures, just thrown on the shelves...you need a display rack for them, no pots and pans,
-
August 2023 by Aracely Velazquez
I want to say that this is A very nice and clean store, every time my mom and I come we see how hard every employee works. But I also want to point out the reason I’m actually writing this review because my mom asked me to since she doesn’t speak or write in English. My mom sometimes goes to the store on her own and really doesn’t understand English and doesn’t really know what she’s being said or asked, will she went in yesterday and she was happy to see that you guys have hired a bilingual cashier my mom says that the young lady Iridian that’s what we believe is her name that’s what’s on the receipt was very kind and checked her out very quickly. She also wanted me to mention that she will be coming in a lot more often on her own now that she knows there is someone bilingual there to help her.
-
August 2023 by Norma Halverson (Hunsy Kephao)
Had an excellent eperience here. Came into this location after visiting another looking for a couch after a flood in my house. Found a nice couch, and asked an employee about the price since there was no tag on it. She made sure that no other customers had taken the tag (since they may have been planning on buying it), and when we were in the clear, she got a price for me and I was able to get a very nice couch at a reasonable price. Thanks!
-
August 2023 by Hunsy Kephao
Had an excellent eperience here. Came into this location after visiting another looking for a couch after a flood in my house. Found a nice couch, and asked an employee about the price since there was no tag on it. She made sure that no other customers had taken the tag (since they may have been planning on buying it), and when we were in the clear, she got a price for me and I was able to get a very nice couch at a reasonable price. Thanks!
-
May 2023 by Jakob May
management does nothing but site in office and watch cameras all day. they are lazy and run the whole store on fear. if you are not like or question anything you will be written up. they make an environment of hostility and are bully's. the encourage employees to tell on one another. you can go above and beyond any they will still find something to complain about. they can not retain employees but to how they talk and treat them. if you are in donations you are expected to stay outside and always work under all conditions with no breaks. you have to lift more then 50 pounds . as well is a very dangers environment. you are exposed to random chemicals as well what is in the donations and there is no standard for help
-
May 2023 by Rochelle Renfrow
Great store and deals on great items! I just didn't like how I was racially profiled being there but the others were still friendly :)
