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March 2024 by Michael Stephens
This has become one of the worst game stores I've been to. I used to love coming here, but something has happened recently that has made the experience terrible. The store has gotten messier, they never have what I want in stock, and it's overall just a really bad place compared to every other game store in Fort Worth. I've also been to the Burleson location and it was somehow worse, so maybe they're undergoing change in management or something, but overall stay away!
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March 2024 by PanterA Lloyd
I've gone multiple times to trade in my belongings; knowing I wouldn't get the exact price I paid for it.The first time was a bunch of Funko pop dolls that I got about 3 to 5 a piece for just to come back and see they were selling them for 3x as much than what they gave me but I still got 60 bucks for 10 pop dolls.The second I got 40 for 5 Funko pops and the third time I got 20 bucks.The more trade in it seems the more they haggle.I know for a fact the 2 boys and one older gentleman were discussing how low they could give me so they could in turn buy it for cheap before it hits the shelf.I was definitely robbed.
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February 2024 by Roberto G.
Good selection of geek items, games and collectibles can be found in this store. I found a good condition guitar hero 5.
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February 2024 by Travis White
They have pretty much any move or game you could need.
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February 2024 by Henry Marlin III
Gamestop at one point, was my place to go. Until I found this gem, the staff is incredibly knowledgeable. Go check them out
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January 2024 by Stephen Garcia
I think it would be unfair to leave a negative review because it was such a heavy retail day.However, my experience was that the store was-clean-poorly inventoried-lacked customer service-made the POP figures very hard to shop for
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January 2024 by Kristy Morgan
On the ball
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December 2023 by Landon Harper
Awesome store that has only improved over the years. And the prices are better than GameStop.
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December 2023 by Ashley Barker
Good selection, a lot of duplicates for more common games and movies.
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November 2023 by Angel Contreras
I’ve been in several times the gentlemen here are extremely helpful they had a woman here who I assume was the manager on duty or even the keener regardless she was super rude when we arrived. I’m not sure if she’s the owner or the manager but she could definitely use some tips on customer service. She didn’t ask what we needed and assumed we were trying to pull one over when we just wanted to trade in and exchange some games. Seriously considering going elsewhere in the future. Only reason I’m not leaving 2 is because they are generally nice when we come in.
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November 2023 by Samantha Mohn
Awesome place. Sooooooo many movies and games of all sorts! Staff was nice. We’ll be back!
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September 2023 by Mireya Flores
Went on Sunday to ask a question about my 360 and after approaching the counter I was treated, well, not the best. There was a person with colored hair who "helped" though I'd hardly call it helping. They were rude, rolled their eyes and had a attitude with me and all I wanted was to know what could be done to save my console. They acted as if I was dumb and made me feel extremely unwelcome. I love this store, though I will not be coming in if I see them there. They were very unprofessional, disrespectful and hateful.
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September 2023 by Kyle Lucas
Best video game store by far!!! They have everything here
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September 2023 by Veronica Borg
What the store sells is why we go, but the guys who were there sure knew how to ignore someone making direct eye contact and asking for a specific item
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August 2023 by Garrett
Visited yesterday for the first time in years. I brought in a used Nintendo Switch that I bought without doing my due diligence. I was having some buyers remorse and asked if they would look over the console and let me know if they thought I got ripped off. They had a great selection of used games, consoles, accessories, etc. from basically every console you could imagine with fair pricing on everything I checked out.It turns out I had a few missing accessories, the built in stand had broken off, etc.. The guys working answered all of my questions, set me up with everything missing from the factory, explained the process of checking joycons for stick drift and overall made me feel much more comfortable with my purchase.The customer service I received was unparalleled and I won’t be going anywhere else for my gaming needs. I forgot to ask for names but THANK YOU BOTH!!
