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February 2024 by Brittany S.
We had this group replace some carpet in a large portion of our house along with a staircase. They did a fabulous job. They were quick to get our quote back to us and quick to schedule and install. They had many affordable options and our end result looks amazing! Definitely recommend them for all flooring
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January 2024 by Nik VanDewerker
This is what $20,000 get you at Floors To Go. All the boards are bowing and lifting up, only 3 years old. We’ve had problems from the very beginning after install. It’s impossible to get through to anyone there. If you want good quality flooring and customer service go elsewhere. My Mother in Law Debra Robbins purchased these floors 3 years old. She has tried calling several times and is usually brushed off, or the blame is pointed at the contractor who y'all chose to do the install.
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January 2024 by John B.
Had living room, hallway, 3 bedrooms and 4 closets done with laminate, smooth process start to finish, salesman took us straight to product we requested, did not try to up sell at all and very knowledgeable about different aspects, very informative when we asked questions, also explained in detail for cleaning and care of flooring I highly recommend Nava Ruiz Gerar and his this business
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June 2023 by bob Hargraves
Good selection of tiles. Very knowledgeable and professional staff.
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December 2022 by Tamala Sigrist
Charlotte was so helpful in finding the right floors for us! She went out of her way to get floors that matched our other floors!! I highly recommend working with Charlotte at Floors to go!!! The Installers also did a fantastic job & everyone was pleasant to work with!!! Great experience, don’t go anywhere else!!
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July 2022 by Rudi Toler
FTG put in my carpet for stairs. Excellent job! Jessie was fantastic with my decision about carpet choice, as well as sending very professional carpet installers.Rudi Toler
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May 2022 by Jacy Smith
I had them replace my carpet and vinyl sheet for LVP from Proximity Mills back in February and I'm still so happy with it. Ivan was great through the entire process. He is very knowledgeable and kept me updated every step of the way. They got the materials in so fast and were able to get the installers scheduled within the week. I was so surprised given the supply line issues. Could not recommend this company enough!
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March 2022 by Beth Quintana
March 2020 we bought high-volume vinyl plank floors for approx. 1800sf. and we used their installers. Initially we were in love with the floor and we received many compliments. Within several months we noticed lifting & separation in one of the bedrooms. They came out to inspect and basically blamed a rolling chair for the issue even though we had a floor mat. They would not fix, but offered us a similar type of flooring for us to fix at our own expense. Now exactly two years later we have separation and lifting all throughout the house, so much so that you catch your heel in certain areas. Once again, they blame the concrete on a 10-year old house and refuse to stand behind the product. So what's their remedy for that???? Use a rubber mallet to beat it back into place!!!! Extremely disappointed they don't stand behind their product or their workmanship. Buyer beware.
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March 2022 by Chris Q.
March 2020 we bought high-volume vinyl plank floors for approx. 1800sf. and we used their installers. Initially we were in love with the floor and we received many compliments. Within several months we noticed lifting & separation in one of the bedrooms. They came out to inspect and basically blamed a rolling chair for the issue even though we had a floor mat. They would not fix, but offered us a similar type of flooring for us to fix at our own expense. Now exactly two years later we have separation and lifting all throughout the house, so much so that you catch your heel in certain areas. Once again, they blame the concrete on a 10-year old house and refuse to stand behind the product. So what's their remedy for that???? Use a rubber mallet to beat it back into place!!!! Extremely disappointed they don't stand behind their product or their workmanship. Buyer beware.
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December 2021 by Scott S.
Floors To Go Texas provided great service. Ivan Nava was wonderful to work with. He provided prompt and professional service, worked hard to find our flooring, and responded quickly to every text and email. He followed up to make sure installation was going well and stayed in contact to make sure we were satisfied with the work and finished product. The installation team was amazing, doing our entire job quickly while working within our time frame to minimize our business down time. Would highly recommend and will definitely use again.
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August 2021 by Pam Cobb
fantastic work, i am so happy with the floors
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August 2021 by Glynn Williams
They did not have an experienced sales person on duty.
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February 2021 by Rachel Ankersen
We used them two years ago to put down new tile in much of our house, and they did an excellent job. Two years later, I'm still thrilled with my beautiful floors, and I'm getting ready to shop them for new bathroom tile.
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February 2021 by Derek Anderson
No idea of the quality of their flooring as we walked in and walked back out minutes later as none of the 5-employees inside the store were wearing masks. We gave employees the benefit of the doubt but there was ZERO effort to simply wear a mask. The employees showed no care for public safety. This Covid breeding ground is why we are still in a pandemic. EDIT to say these are not "uncertain times". We are certain there is a deadly virus going around and this business is in denial.
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January 2021 by Dale Russell
Great team to work with you and hug selection of quality product.
