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April 2024 by Angela Austin
Kellee is an amazing lender than I would absolutely recommend to any home buyer. She made my first home buying experience so easy. She answered all my questions very quickly and ensured I understood every step of the process. I’m so thankful to her and her team!
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April 2024 by Andrea Luna
Excellent customer service! I went there for a notary for my boyfriend and ended up opening a checking account with them. Trino Cisneros was awesome! He explained and guided me through the process so thoroughly and patiently! I’m glad I made the decision to switch banks to them. I’m looking forward to this new banking experience!
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March 2024 by Glen Sitton
Irene brought years of experience and expertise to my refinance needs. She was very attentive to every detail, and she went the extra mile when I needed things explained to me.
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March 2024 by Tori Chapa
Kami and her assistant Yen were beyond amazing, never failed to communicate every detail, made sure we understood everything and helped us get the best deal we could get.
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January 2024 by mark Marquez
Quick service
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December 2023 by David Hutson
Way better than wells Fargo should I say more I think not.
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September 2023 by Amy Gibbs
As a realtor, we rely on lenders doing their due diligence prior to issuing letter of approval etc. I just did a transaction with this bank where they knowingly with held info from me regarding the buyer's qualifications, all the while, continuing to delay only to cancel due to approval on the closing day. Agents beware!
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September 2023 by Octavio Palma
I have been banking with First Financial since 2017 and will be a customer for life! Sandra Martinez, Gionna’ Scott and the entire staff are always so welcoming and provide exceptional customer service. Couldn’t be happier with my bank!
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August 2023 by Bradley McMurtry
Steve Miller , VP is the most unprofessional “banker “ there is. We turned in our page work , had the right credit score for a loan and he told us , “you’re good “ . he lined. up a title company , had us hurry through paper work , we had a builder …. all to be lead on for a week, he lied , we were not approved… he WASTED a lot of peoples time. Don’t believe in this guy or the bank for that matter. Hungry for numbers! thanks Steve…. this is my first stop of many in telling your business tactics . something tells me this isnt your first time to lie to people. i’m just not one to sit still Steve.
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August 2023 by Greg Anderson
One of the best home mortgage experiences we have ever had. FFB's team is professional, courteous, and highly competent. Would not hesitate a second to use them again for our home purchasing needs!
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June 2023 by Zach Zagrocki
I've banked exclusively with First Financial for about six years now. Trino at this location was extremely attentive and helpful with my first experience handling a fraudulent transaction with my account. Just can't say enough about how thorough he was in his explanations and how much he helped ease my mind with this stressful situation. Thank you, Trino, and First Financial!
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May 2023 by Jennifer Owens
Kami never disappoints. She & her team are knowledgeable, professional, and always exceed our expectations. I highly recommend Kami for all mortgage needs.
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May 2023 by T LEWIS
I love my bank and have been banking here for years, but this is the only location that quizzes and examines me for the smallest of transactions through the drive thru. Sometimes I deal with anywhere from 2-4 different tellers while each one will disappear for minutes at a time leaving me to think I've been forgotten. I sit in the drive thru watching other vehicles come and go while I'm still waiting for them to finish putting my identity on trial before cashing a tiny reimbursement check of $100!
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April 2023 by Jose Olivas
Kellee and team helped us through our loan application process and we were able to get our house very quickly. They answered all of our questions and gave us advice on each step. We were constantly informed and updated as the loan application progressed. We will definitely use them again if the need arises for a home in the future!
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April 2023 by Fernando
Overall great experience! My mortgage officer was very great at communication and helped me get the best rate available.
