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August 2023 by Kayla Humphrey
Worst bank ever I will never open another account with this business !!! They hold your money for 24hours after you do instant transfer and they hold your paycheck for days after you’ve been paid it’s ridiculous
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July 2023 by Vickie Brinkley
Still can't get anyone to help me with the app on my phone so I have to call to get balance and I'm paperless account. ..so I'm constantly being charged 50 cents after so many inquiries this is so wrong. I wouldn't have to call if they knew how to get my. Phone app fixed in the first place. I'm going to have to change banks because I get va benefits directly directly deposited deposited. I'm. So frustrated. ?
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February 2023 by Leona Smith
Slow. Unorganized. No manners.
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September 2022 by Pamela Barrett
I like 1st Convience Bank ?, I've been with them for several years.
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July 2022 by Linda Wallis
I was told to come back to open a Ira account, I came next day and the person to help me was there. But the guy helping me kept going back and forth. He asked me if it would be more than 500.00$$. I said I don't have t now. So he said cone back when have money opened the account.
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December 2021 by Janie Valadez
This bank just stole my money!! I was in line to buy a money order, all of a sudden this lady from the bank came over and said they could help me get a money order, I said I don't want to pay extra, she said THERE WILL BE NO FEES!! Guess what, there was a $30 dollar fee!! Which they will not return!! I called my bank and they explained the lady should have informed me of the charge, they draft my account as if it had been an ATM!! $30 wasted, that could have been a week of groceries. Thanks alot First Convince Bank!!!
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September 2021 by maggie mitchell
Always greeted nice no problems with this ?
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July 2021 by FatS
Great service. Kris is great girl and she knows her job. I will definitely visit a bank at this location again , because they all respect customers and doing their best to assist them.
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October 2020 by A M B I E M O
Restrictions
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September 2020 by Sir Axel
Rude employees. Customer Service is shambolic, what an inconvenient bank location.
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September 2020 by Jonathan Alexander
Trash. Slow, slow, slow. Mgr is terrible. Employee insulted me in front of all of the other customers because they are slow. They should be shut down. I would understand this lack of sense of urgency if that was the case with ALL OTHER BANKS. WHO ARE YOU TAILORING YOUR CUSTOMER SERVICE AFTER??????????????????
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July 2020 by Amanda Love
Always always rude. I would definitely avoid
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June 2020 by Nayeli Jimenez
usually they have a good service BUT today a guy Christian was horrible he treatme very ....I don't know. Is not the first time I made deposit checks BUT he call the bank to verify....he took more af 10 min to make his call was bad experience
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June 2020 by Denise white
Always rude here rules change daily will drive farther to vo to a different location hopefully their customer service is better there
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April 2020 by michael bosley
Takes advantage of customers during crisis