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July 2023 by E Ritchey
This company is the worst in customer service and satisfaction. I now understand why a lot of past customers left this banking institution. I will be looking for a new banking institution. First National Convenience bank of Texas is a very big joke. Don't waste your time!!!
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June 2023 by Sylvia Roberts
Excellent fast service from this awesome, and energetic group of employees. I've never had an experience like it. Thank you for caring so much for my banking needs, Supervisor Rosetta.Whomever reads this will be Blessed from this Awesome Bank. All positive energy and smiles. It filled my day with joy ?
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March 2023 by Best N Texas
Worst Bank I ever had in my life there is always something they always assume everyone is doing fraudulent activity. The supervisor would not cash my check closed my account without notice a huge disappointment supervisor would not help me I practically cried and begged they closed my account over 36$ without warning
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June 2022 by Heather Huizar
Been with the bank for years and the staff at this location are horrible and rude there are always new employees that don't know what there doing and none of the other staff stops to help. I will be closing my account due to this location
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December 2021 by Different Sens
Great experience definitely recommend. For any first timers when getting a bank account.1st convenience
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July 2021 by April Jeffrey
I do not bank with first convenience so my concern is being a shopper and having employees rushing you as you leave, actually I felt harassed. One lady actually insisted that their money orders were cheaper,being why was she watching my every move to even scream that out. Just a suggestion for the employees. Try being a little more professional as you try selling to customers.
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May 2021 by Swift Winds
Great experience definitely recommend. For any first timers when getting a bank account.1st convenience
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February 2021 by Linn Serr
THE BEST customer service I have experienced! I have banked with Wells Fargo for years and they do not give customer service like First National Bank does. The branch located inside Walmart is awesome!!!!!
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November 2020 by Toyann Robinson
Great staff and friendly
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June 2020 by hau lian khai
Avoid this branch. Staff members are rude and incompetent. They make you go back home and get documents that are not necessary. It is a waste of time going there. Because they don’t want to help you but they will try to find any excuse to say no or more documents needed. I went to a different branch and they have been super nice. They problem is only with the staff in this particular location. If you have a choice, don’t go to this location. That’s all I can say to save you time and effort.
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April 2020 by Jonathan Arguijo
I like it banks open everyday even the holidays ! And they give me my payroll a day earlier and they also offer loans that boosts up your credit !! Great customer service. Great benefits.
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April 2020 by Beverly Cox
Love this bank it’s very convient and the employees are great ! They always willing to help and have great attitudes!!!!
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April 2020 by Raven Phillips
I’ve never had a problem with them and I’ve been using them for years
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December 2019 by ravennmc
Are yall open on thanksgiving or not ????? Because i see the website says yall are but when i get there yall are closed
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November 2019 by crystal cruz
Your mobile app to deposit checks is TRASH