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March 2024 by Cindy Honeycutt
Roberta is incredibly helpful, finding solutions that are in the best interest of the customer. Facility is clean and safe.
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March 2024 by Kelvin Mills
Excellent location, clean environment, the staff help effortlessly to accommodate your needs and size and with pin code accessibility as well as in door park to unload area it is the best at a far more reasonable price point then any other metro area self storage. Near a fed ex and UPS for business owners who ship inventory and would not rather store at home.
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March 2024 by Alex Thieroff
Roberta was great and super helpful!
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March 2024 by Larry Rogers
Easy and quick experience! Very helpful staff!
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March 2024 by Chad Bradford
Professional and super responsive staff. Very clean and safe facility! Thanks Roberta!
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March 2024 by Amanda Kiser
I received great services today at this extra space Storage the manager, and her associate are very polite and Informative about everything you need to know when getting into the storage unit. The property is maintained ,very clean and smells very nice. as well, the location is in a very safe neighborhood
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March 2024 by Kal Hall
I’ve usually had a good experience here but my third time renting has been awful. I was locked out of my unit for several hours due to an employee error without any bypass from corporate. So now they’ve more than doubled my rent after a few months due to “market value increase”. Not cool.Update: I’m now moving my items and closing my account with ES, there wasn’t a resolution to the bait and switch unit pricing.
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February 2024 by Dana R
My original thoughts were as follows, (but they’ve changed drastically):It's always clean and feels safe.Sure, they sweep from time to time, but it doesn’t seem all that safe to me now, and I’ll tell you why. This company is scandalous. What started at around $175 a month has raised to nearly $300 in about a year’s time. But the rented space hasn’t grown, and neither has most folks paycheck. They do this incrementally, and give you “courtesy” of negotiating the increase, but even if they agree with you they’re never going to allow you to get even close to the original price. My best guess is that they actually WANT you to lose your property once you cannot maintain the expense. Aside from winning your own property back when they auction it off, you’re going to need to prepare yourself to be gouged.So I ask you, how safe is that?
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February 2024 by Lorraine Brantley
Very clean space and excellent communication from office staff. Roberta walked us through the process and explained all the options. Highly Recommend
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February 2024 by Cindi Nentrup-Kinman
Got lost and she stood out front so I could see her. They were both very helpful we are handy cap. We could see customers coming in an out on the camera in office. Told me where my space was and when I came up there was easy getting in and unit was just where they said.
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February 2024 by Courtney Tulbert
The team at Extra Space Storage has been so amazing with our drop offs ?? I really needed to have a place that would put items in my unit occasionally. They have not only taken items, but they have done it with a smile! I’ve received numerous calls and texts from donors who dropped items off and were treated so kindly and so impressed with how the staff who welcomed them to the space knew exactly what they needed to do with the items. When I've gone to the unit everything is placed so neatly❤️ Truly, how people do business makes all the difference and these guys do it well??? Thank you Roberta and everyone for making this extra effort for our organization!
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February 2024 by Michael Branch
Roberta was so helpful eith my storage needs.
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January 2024 by Becky Tobin
Extra Space Storage is clean, safe, and very convenient to use. Roberta is an amazing manager who cares about the customer experience and makes sure you have everything you need to store your belongings.
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January 2024 by Ross Douglass
Roberta is very professional, courteous and knows her stuff. Go and rent from Extra Storage Space on 8th and Windsor Ave in Fort Worth.Ross D.
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January 2024 by William Florin Jr.
A friend of mine needed to take their Xmas decorations back to the storage.
