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August 2024 by Shdws
The photo of the manager who was offended because I said "excuse me to talk to you" because he left me talking alone at the time of the transaction because I was giving training, I can understand that you were giving training but leaving me talking alone is not very professional and even less call me rude because I simply told you excuse me to talk to you if you are very sensitive, there were many reasons that could have fixed the situation but you decided to call the security guard to take me out of your store because that's how you yelled "get out of my store" that was funny.
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July 2024 by Jenny Gentry
I love Express clothes and the selection! Everyone that works at the hulen loc is so sweet. But why is management only allowing 3 items in the room with no place to put the rest? It made it stressful to manage and I’m sure the staff has a hard time with client feedback. Just provide a solution- hooks by the door.
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December 2023 by lashley Portillo
UPDATE: I went in with my mom to do a return, unaware of her presence. I stayed quiet said nothing to anyone and AMANDA was radioing stuff to her employee to the point where the employee was shaking of nerves. I stepped out of the store in hope that she would stop harassing the cashier. On my way out Amanda saw me and called security, the cashier told my mom that Amanda said I was not allowed in the store or anywhere near the store. Not sure what that is if there is no open case with security towards me and I didn’t even acknowledge her in hopes of avoiding any additional problems. She essentially threatened me with calling security. I’m there to shop not acknowledge her rude and disgusting behavior.AMANDA, is the worst at customer service. I am not sure how she even got the position as store manager. As soon as I approached the register she started talking to me as if I was completely incompetent. When I asked her not to talk to me as if I was an idiot she said “I don’t know how else to explain it to you”. I started to defend myself, and her response was “you have 5 min to get out before I call security”. All because she didn’t know how to do my exchange and bc I didn’t double down to her attitude and mistreatment. She has been reported, as another employee let us know that she has a tendency of mistreating customers AND employees.
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October 2023 by Miranda Sandoval
Unfortunately I had so many bad experiences with the store manager , every time I go there she keeps giving me and my mother dirty looks and when we ask for help she doesn’t answer and ignores us .
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October 2023 by Paige Maddox
Parker and Cooper are the Coolest!! They were great help for finding the perfect gift and allowed me to take their picture. Over 1 million views on Google Maps!!
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October 2023 by Paige AMEN Maddox
Parker and Cooper are the Coolest!! They were great help for finding the perfect gift and allowed me to take their picture. Over 1 million views on Google Maps!!
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July 2023 by Meredith Perales
The staff at this location are always so friendly and honest. I love that they do their due diligence and give their most honest answer when you need something. They always try to help you so you don’t have to call corporate which is a total nightmare. They are so great here.
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June 2023 by Kiana Rudwan
Went in to do a return and the manager Amanda was EXTREMELY rude and un helpful. While doing return she kept talking about how Anna would never get done with our return and wouldn’t assist her she had so much attitude.
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June 2023 by macy spitz
I came in last weekend and was struggling to find a dress in my size, when I asked for assistance the nicest employee helped me and made everything so much easier! She was patient and made sure I left satisfied, and confident in my decision! She told me her name was Izabella, I would 100% recommend her to anyone in need of assistance. Thank you Izabella!
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May 2023 by Si N
Should’ve listened to other reviews before coming in here. I’d rather go to a different express. Most employees here were too busy playing on their phones to interact with anyone. I noticed only specific people were being greeted upon entry anyway. I left shortly after having an abrupt interaction with Elida, who was extremely RUDE and unhelpful. If you’re happy wandering aimlessly around this place then be my guest. I’ll stick to other stores that actually want my business and aren’t bothered that customers ask for help.
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May 2023 by Bunny’s Squad
This store has the worst store manager. I came in a while ago to shop for my sons graduation outfit and I asked Joseph for help. He told me my son was too small to shop here. My son is already self conscious as it is and for him to say that was completely unacceptable. He isn’t one to talk seeing as how he was very smelly and he looked rough. I would expect this store to have a better hygiene policy for employees, especially Joseph as the Manager. Employees looked very busy while he wandered the store singing to the store music instead of helping them. I came back to get his name and an associate communicated that she was left alone on the floor while he left for an hour to get his lunch because he was gonna pass out.
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May 2023 by Sonya Nicholson
Should’ve listened to other reviews before coming in here. I’d rather go to a different express. Most employees here were too busy playing on their phones to interact with anyone. I noticed only specific people were being greeted upon entry anyway. I left shortly after having an abrupt interaction with Elida, who was extremely RUDE and unhelpful. If you’re happy wandering aimlessly around this place then be my guest. I’ll stick to other stores that actually want my business and aren’t bothered that customers ask for help.
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February 2023 by Kim Sims
This place surprised me with their awesome deals and great customer service! I have made several purchases for my husband since December 2022.
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January 2023 by paige goodman
Parker and Cooper are the Coolest!! They were great help for finding the perfect gift!
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January 2023 by Gina Mendez
Great service and good quality clothes.
