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January 2024 by Matt Lisovoy
Thank you, Christopher Kelley, for your exceptional customer service. The misses loves her new automobile. We look forward to upgrading the next one!
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January 2024 by Danielle Hill
I had the best experience here! I went there to get my daughter a good reliable car because she just totalled her car and ended up trading my truck in and got a car for me and my daughter. I have never had such an easy and transparent experience purchasing a vehicle like I did at this enterprise!! Trina was so personable and talked to me like I've know her for years. Everyone there that helped behind the scenes came and introduced themselves to me and were all so polite. I was able to drive my car off the lot that day and picked up my daughter's two days later. Thank you Enterprise Sales Ft worth! Ya'll were amazing and when I choose to upgrade I will definitely be coming back! 10/10 recommend!
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December 2023 by Alexis J
I highly recommend Enterprise car sales!!! I went in there a little worried about the whole process, but Trina was absolutely amazing we test drove one car. It did not fit in my budget so she went back and found me the perfect car for my budget, and she worked so hard for me and not against me!! Which is a whole different experience from other car sales I’ve been at, she truly cared about me and my daughter and the things we needed in a vehicle!!!
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December 2023 by Gerald Wayne McDonell Jr
A.B.C. Always be closing !!! From one salesman to the other, I appreciate that you need to make a living, but to intentionally prey on an already overwhelmed elderly person is despicable. There is absolutely no way I'm going to let my mother buy another car from this company! I've been in sales for 25 years. I even told her sales rep that point blank and still watched the most despicable cliche "used car salesman" tactics. I naively admit I thought a company with such a high reputation would practice a more ethical approach to sales in this day and time, but clearly, I needed a slap from reality. Thank you for that! The bottom line is by hook or buy crook close the sale!!! Buyer beware just because it looks like a sheep it is still a wolf den.
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October 2023 by Joe O
Just purchased a Ford Explorer today at Enterprise. The entire staff are super friendly and nice and very knowledgeable about their inventory. My Salespersons were Francisco and Spencer. Both were very helpful throughout the process. I test drove maybe 4 or 5 cars and they were very patient with me. They didn't rush me at all. Buying a car is a big decision especially paying cash. I was very satisfied with the choice I made. Last vehicle I had was a Dodge Charger 2019 GT it actually came from a Enterprise. I got it in 2019 with only 15,000 miles. It still runs great. They won't sell you a bad car. They only sell the best for there customers. If your in the market for a car/truck check out this Enterprise location. Ask for Spencer or Francisco or anyone else there they'll definitely help you out (super friendly staff). Great team keep up the awesome work! God Bless You All!
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October 2023 by C Wetz
Buying a rental car? Are you crazy!?!?!? That is what most people's first impressions are. Mine was the same till you really start to look at what they have to offer. We started to look online first and was shocked to see the Carfax for every vehicle was clean and thorough. The price and mileage was still lower than most of the big dealerships in town. Even better than private owners. Give it a shot and take a look at the website and see. The salespeople are friendly and pressure free. The prices and mileage can't be overlooked not to be considered. They also take trade-ins and will find whatever you like. Great team to work with.Thank you Enterprise
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October 2023 by Fuad K.
DISHONEST! They had a contract from Allstate specifically mentioning to rent out an intermediate sized sedan to me on account of a not-at-fault accident, but the slick manager at the counter doled out an SUV that was for a much higher daily rate to me, and even had the audacity to lie and say" Oh yeah, it is covered" when I asked him if insurance will pay for it. Long story short, when I returned the vehicle, I was charged $81.66 for no fault of mine, just because they had duped me into renting out a bigger car than insurance was supposed to pay me for. And they NEVER pick up their phone when called!
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September 2023 by Zachary H.
This place is trash. They lied to sell extended warranty about how they would have me a car it's really easy once it's in the shop blah blah. They are scumbags I have had my car in the shop for a month no car and am about to make a payment on the vehicle that I have only driven for a week. After driving off the lot returning the next day to tell them about a blown speaker a broken start stop button and a washer fluid reservoir sensor that was bad. They documented and said they will reimburse me of the deductible after I come out of pocket initially due to the fact that they tricked me into buying the ext warranty so they didn't have to pay it themselves. I am without a car struggling to get ti worn and the sales manager Donovan tells me that I need to figure it out I need to pay and they can reimburse me. Everything they said was a lie basically Would have gave zero stars if I could
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July 2023 by A Goldstein
Fast and great service from sales team! Trina was super nice and helpful and made the buying process easy for us first time car buyers!
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June 2023 by Mimi Blue
Where do I start!? This place was absolutely amazing. The customer service was superior and the best I've had when purchasing a vehicle. Nick Petta was professional, personable,and very patient. This place has top teir service. I highly recommend this place if you're looking for non pushy sales consultants. When I tell you I hope this service continues I really do. Most businesses could care less about great service. I'm also going to add that even after the sale they stayed with following up and caring about my needs and concerns. They go above and beyond the call of great customer service.Thank you Nick, and the entire team at this location. Keep up the great work! Y'all are so amazing!!??
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June 2023 by Conley Richardson
The sales team and purchase process was great, no problems at all with that. However, I'd advise checking the car very thoroughly before you go through with buying it. After owning the car for about 3 weeks I was preparing to tint the windows and noticed the back glass had 90% of the defroster lines scraped off. The carpet deck below the back glass is also severely damaged to the point that if you touch it at all it leaves black powder everywhere. Looks as if tint was improperly removed from the car and a lot of damage was caused in the process (for this particular car over $1500 to fix it all).At this point I called the dealership and informed them of the problem, to which they essentially told me they "probably" were aware of it and said it's categorized as "normal wear and tear". Apparently all they are capable of doing is "reimbursement up to $100 for repairs". Seems a little crooked to me. Hindsight I should've checked the car more thoroughly. I guess that's my fault for assuming a car dealer would be honest.Update 6/3/23I emailed them as requested this past week and they still have not attempted to contact me at all (despite being so quick to reply to the public review). I attempted to fix the carpet deck by vacuuming it to see if I could salvage it and this is how it looks after only vacuuming it, no scrubbing or contact at all. Definitely not “normal wear and tear”. I’ve attached pictures of the glass damage as well since I can’t get a private response from anyone.
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June 2023 by Owen Drew
Francisco Padilla was extremely easy to work with. He respected our budget and had an extremely low pressure sales approach. The car prices were posted on the cars and honored, which made the process very easy. I also appreciated that Enterprise Car Sales showed us the responses, rates, and monthly amounts of all the lenders our loan application was submitted to. This is a level of transparency that I have never seen at a car dealership before, and helped my wife and I know we were choosing the best loan rate offered. This was easily the best car buying experience I have ever had, and I will be purchasing my cars from Enterprise Auto Sales in the future.
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June 2023 by Kelley Wreay
Buying a vehicle has never been a favorable act in my past… today purchasing my vehicle at enterprise was extremely smooth and a real pleasure. I enjoyed working with the team, Arely and Donovan were amazing! I would highly recommend them.
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June 2023 by L.T.A.L with Comfort
Let's just say... I'm still waiting on my refund for getting new batteries installed... for two vehicles within 6 months period. Broken promises, and stories after the other. After reading the reviews, I discovered I'm not the first. I'm very patient and understanding. But I hate it when people take advantage of my kindness. Sorry, I wouldn't recommend buying a car here.
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May 2023 by Nia Rushin
Who knew Enterprise sold vehicles too?! I had the most pleasant experience with their entire team. Everyone is so friendly and all sales are no haggle no hassle. This was especially important to me after my car crash with an 18 wheeler. My car was totaled and the insurance company wanted the rental vehicle returned and I was in a bind. Luis from car sales to the rescue! He put me in a great, dependable suv and even returned my rental for me. I’m so grateful for Luis and the entire team at Enterprise Car Sales. Thank you!