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November 2022 by Jamie C.
HORRIBLE!!! We used them for years until my cat got a UTI. They gave him a shot and he seemed a little better. Then he took a turn for the worse and was in a lot of pain. I called them and asked if they could see him. They said they needed to talk to someone and would call me back. 4 hours later I end up calling them. They said bring him in the next morning. When we took him in, they didn't examine him, all they did was a tech gave him another shot and sent him on his way. 2 days later he couldn't stand up. We called them again. They brushed us off and didn't care. Of course we got the "we will call you back" they never did. We ended up finding about vet that could see him then. His bladder was about to explode because his urethra was plugged. If they had examined him before instead of acting like it was no big deal, they would have seen it. My cat ended up dying. My heart aches. They are so uncaring.
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February 2022 by Alyssa S.
Everyone was very nice and welcoming. I have a temperamental cat and don't visit the vet very often because usually vets aren't very patient with her. But they were very quick and knew exactly how to handle her, and I really appreciated it.
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July 2021 by Michaela M.
The professionals at Ridglea Animal Hospitals genuinely care about your pets! They're reliable, honest, patient, and so accommodating. I showed up a day early to my appointment by accident, and they were so kind and still managed to fit me in. They always take time to listen to my questions and concerns, and I know they're knowledgeable and have the best intentions. I'm so happy to have found this amazing animal hospital! Cassidy is awesome and really goes above and beyond. I'll be recommending it to all of my friends with fur babies from now on!
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May 2021 by Jill L.
I paid $550+ on Monday for my dog to been seen for her eye and medications for flea season & heartworm. I was told the meds were for 4 months. The girl who brought G back to my car with the meds spent so much time shaming me about my dog being overweight and then tried to sell me diet food at $40 for a small bag. I was so surprised at the cost and irritated with the weight lecture as I am not over feeding her and have been trying to get the weight off, I forgot to ask about her eye. I got home and called. The receptionist, bless her heart, said "I'm just the receptionist. I don't know. I will have them call you back". I called Tuesday morning again, and was told the same thing. She's just the receptionist- they will call me back. Well it is Friday and still no call. I also called this am, and no return call as of 7:30pm. If $550+ for one office visit isn't enough to get an answer, you may want to think twice about going. I have an appointment with a new vet for next week. I hope it goes better than this one. Also, the meds were only for 2 months - not the 4 I was led to believe. The heartworm is 4 months but not the flea treatments.
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May 2021 by Linda T.
I call this place to make an appointment to bring in my dachshund for a checkup as she been limping and they wanted me to drop her off with and leave a $200. deposit. This is insane. The receptionist said that I couldn't wait for her it would have to be a drop off and pick up, and what ever isn't use from the 200 it would be refunded. Well this is not a car rental this is my pet. Beware of scammers like this that will add more money on top of the 47.00 dollar visit, which I suppose they will say that whatever they did was needed to add more money. Price gauging it's all that is. This should not be allow if you can afford your establishment then you shouldn't be in business. Ripping people off to stay above. Even if the Vet is good whoever he is it shouldn't be allow, because if he is that good there would be lots of business coming in that would not require you to do that. Preposterous! So yes I will pass this on to all social media. Unprofessionals.
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July 2020 by Ashley M.
I love Dr. Knapp and his staff! They are so kind and truly love animals. The prices are fair and they provide really great and thorough service. My dog Eddie loves visiting Dr. Knapp and his staff.
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July 2019 by Lee M.
This was recommended by Tim at Camp Bow Wow and I couldn't be more pleased with either of them. The staff was friendly and thorough, they clearly cared about me and my dog. Dr. Knapp has a wealth of experience and his knowledge and concern is evident. I trust both of these companies completely with my dog's well-being.
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May 2019 by Tabitha K.
i wish i could give 0 stars. i've come here a few times before and i never had an issue up until recently. they care more for their money than the well being of your pet. i'm never coming back here again.
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December 2018 by Samantha D.
Words can not describe how thankful I am for Dr. Knapp and his team. They've really gone above and beyond to ensure the health of my pet. I was recommended by a friend and I will definitely say they've lived up to my expectations. Their prices are wonderful... Dr. Knapp cares more about the quality of the services he provides than the dollar. Ridglea Animal Hospital has become our family vet. I would 100% recommend to anyone who loves their pets.
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October 2018 by Michele D.
Someone asked about this vet being a specialist in reptiles as per the website advertisement recently at work. I actually brought my Chameleon to Dr. Knapp several years ago after being assured he treated reptiles. I drove pretty far and paid quite a bit of money to have him not know what was wrong and joke with my friend about her cats when I was visibly upset about my poor Norgay. I let it go at the time but I would absolutely never recommend this Veterinarian for reptiles and because of his poor judgement would not recommend this facility period...sorry. His delay in an accurate diagnosis cost me time, money and eventually my pets life. One should never advertise treating exotic animals unless fully qualified, experienced and trained.
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September 2018 by Michelle B.
Dr Knapp is THE BEST vet around. We have visited this clinic for years with many of our large dogs. Thanks to these guys we've been given extra months & even years with some of our pets that were hurt, sick or terminally ill. We've never had an issue with him or the staff. They are strait shooters & if they can't fix it they know who can. From flea & tick meds, cancer referrals, knee & hip diagnosis, X-rays, blood work, we've been through it all! I'd never go anywhere else! Kind hearted & knowledgeable!