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February 2024 by Sharon Johnson
Fast & efficient
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February 2024 by Shelby C
I highly recommend anyone considering taking their pet to DVSC Grapevine. The entire staff there was professional, thorough, polite, and full of empathy. We were very nervous about the surgery that our Chihuahua needed and especially about having to leave him overnight. Everyone there was so good with our boy and he is healing well and on the road to recovery. Thank you DVSC!
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January 2024 by Erika Cutforth
Very pleasant atmosphere. Cordial and understanding nurses and docs. I highly recommend DVSC!
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January 2024 by Glen Bradshaw
The staff was very caring. That answered all the questions that we had. Checked on Buni’s progress after surgery.
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January 2024 by Amelia Young
Dr. Wells was the perfect surgeon for us because she had in depth knowledge of my cat’s breed and his specific needs and was able to explain his prognosis and the surgical pros and cons to me in a way I could understand. This place was like the Mayo Clinic for pets-every step of the process was excellent and the staff members were so sweet to my kitty. I would absolutely come back here and I wish they weren’t just surgical because the vet had a great bedside manner and really knew her stuff.
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January 2024 by Shannon Lamberson
We’ve had two TPLO surgeries done here for two different dogs and it’s gone well both times.
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December 2023 by Sarah Alvarez
When I got there I was greated by the receptionists and they were all very kind and welcoming. Dakota was the one who set me up in a room and went over history with me, he was very nice throughout the whole thing.Alyssa went over the estimate and discharge with me, she is very friendly and explains everything well.Dr. Orencole made time to see us at drop off and explain how we should proceed with treatment. He kept me updated throughout the process and was very helpful with decision making.Overall everyone here is very nice and thorough with caring for my dog during her visit.
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December 2023 by Rachel Nabors
Spectacular staff that are caring and knowledgeable. Sent as a referral after visiting 2 other clinics who couldn't find the issue with my frenchie. I am infinitely grateful for there help!
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December 2023 by John Harnly
Very friendly and knowledgeable. The surgery was expensive, but they gave us a senior discount which was not expected but very much appreciated.
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December 2023 by Melanie Bass
From initial contact all the way thru surgery Dr Bertrand was amazing with us and Bama! Couldn’t ask for better!
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December 2023 by Getth Nelson
I’m trying to schedule a $5500 surgery with them and the receptionist has such a condescending tone. Trust me lady, I don’t want to work with you either. But I’m stuck with you until your tech that’s “exclusively assigned to schedule” calls ne back on their tone when it’s convenient for them.I’m in customer service, when you tell someone “like I said….” 10x it’s rude and impatient. Work on your tone if you’re going to charging $5500 for surgery’s that take 1 hour.Not to mention, that attitude makes me question the level of care my dog will receive. I don’t think customer service is for you
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November 2023 by Angela Reeves
The staff was very friendly and made you feel welcome. It was clean and they had coffee!
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November 2023 by jamie thompson
Everyone was so very accommodating and the Dr treated our baby as he would his own. We travel 5 hours for our visit and would not go anywhere else
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October 2023 by Anna Bennett
We had to drive down from SE Oklahoma to obtain a specialized surgical procedure for our Corgi puppy. From first contact through discharge, we were dealt with in a friendly, professional manner that allayed our apprehension and helped us feel confident in the final outcome. Not our first time with the practice and I have no doubt we will choose them again if need be.
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October 2023 by Britt Pimental
Zaria needs a TPLO surgery for her torn ACL. Dr. Orencole is incredible! Wonderful bedside manner, didn't feel rushed at all, he described, drew a picture, and used models to explain the procedure. Very patient and knowledgeable. Very happy to have Zaria in his hands come the 23rd for her surgery. Gold stars all around! Thank you!
