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February 2024 by Nikodemis
No customer service at all plus no bags at checkout. I left with two boxes and one without a lid. No help in finding missing sizes. Overall selection is pretty boring and the store is dark.
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February 2024 by Callie D.
Love shoes here but every time I go they refuse to let me leave without providing my info. I asked the checkout girl if my email would get spammed and she said maybe once a month. Nope at least 4 times a day more like it. Highly suggest making a fake email for these spam signups or just straight up refusing to provide any info if you don't want to be accosted by spam.
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January 2024 by Georgia Windom
It's over rated there is no discount the same prices as in the mall
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January 2024 by Bruce Willden
DSW is a nice store. My wife has used it before. This time she couldn't find any boots in her size. She did find some socks on a rack that stated that the brand was on sale at 50% off. She decided to get them. At checkout, they stated that it was only on selected styles. Sure enough in very fine print under the for sale sign, it stated on selected styles. I don't respect a place that works on just fine print . Check out the photo. It has the fine print. I had to zoom in to see it.
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January 2024 by kelvin windom
The Selection was alright, but when I saw Designer I thought a entirely different thing
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December 2023 by Melissa Pineda
So many shoe choices it's wonderful but expect to pay a little bit of a higher price. Side--Check the boots ?
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December 2023 by 1pi
Small mens section but they have great prices on shoes
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December 2023 by Gemma St. James
Left me no choice but to file a dispute against DSW to get credit back to my credit card for a pr of sneakers I returned over 2wks ago. They clearly state it takes 7-10 business days. It's now been 3 weeks.
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November 2023 by Chelle Monk
Cute shoes, wide selection of styles, can easily find the right shoe under the display shoe. I usually have a hard time finding shoes to fit my wide foot but I had no problems here.
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October 2023 by Reggie Dale
I wish I could give a 5 star review but sadly through the process of purchasing shoes from this store, I was given the run around about the tracking info of my purchase. Nobody has given me clear information. I like the selection the store brings but the customer service at this store is unsympathetic and seemed disinterested in trying. If it wasn't a gift I would refund it honestly it's been such a hassle. I don't usually like to leaving bad reviews, but please do better. We're still waiting for shoes.
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September 2023 by Lance Lehner
Great selection of shoes with prices to match. Didn't have the size I was looking for, but they were able to order them and have them sent to my home. Great customer service.
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September 2023 by Kathryn Krenn
Bought the cutest boots here! We shop here often great deals
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July 2023 by Benjamin S.
Manager was nice and explained all the sales for me. Walked out with a sweet pair of Rebook shoes.
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July 2023 by Octavia Williams
I've gotten to the point where I order my shoes online or through the app and only go to the store to pick them up. I've only bought one pair of shoes that were extremely uncomfortable but it was too late to return them. The store is always well organized and clean.
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June 2023 by halla back
I've shopped at this location for over 10 years. I went in to shop and felt a weird vibe. The workers paced around down the aisle back and forth- I was the only shopper in the section as soon as I walked in ( shopping for dress flats for work) The thing was - no one asked did I need any help and then a worker randomly appeared on the isle doing nothing but looking at shoes- not straightening them, organizing. It's the first I can can say it made me feel uncomfortable. I am a woman in my forties and as soon as I walked in I noticed the instant walking around my section- I even turned around and caught a female worker looking at me- I thought,AM I being watched?? Mind you, my appearance was above decent - just a sundress and regular sized purse. I can say I felt uncomfortable. I stayed and shopped around about 15 minutes more. I noticed another worker just basically standing in the isle - not sorting- just looking at people. Lastly, no one bothered to put my shoe boxes up after I had tried on shoes-what was all the random walking back and forth by me and no one concerned with at least putting the boxes up??? DSW, if this is your new method of loss prevention then know you are losing loyal customers. I will not be back.