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October 2023 by Mayte
Thank you for all the support and guidance given while their time at the YMCA Daycare !
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September 2023 by Catrice Tkadlec
YMCA is the best gym I've ever been to! Thank you for fixing the steam room in the womens' lounge! It is my reward after working out and provides the most necessary incentive.
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September 2023 by Shea Schaefer
Good fitness facility. Offers all the components, including pool and indoor track. A bit pricey in my opinion but is located downtown. Additionally the hours are somewhat restrictive. Staff very good.
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September 2023 by Michelle Picon
Do not recommend for swim lessons. Earlier this summer I paid for and scheduled private swim lessons for my daughter at the downtown ymca location. The first day we arrived a little early because we had no prior communication/instructions on what to do, where to go, or who to speak to. Upon arriving, a lifeguard informed me that there was no instructor to teach the evening classes as they were having issues with scheduling. From there I rescheduled her to the northwest location and proceeded with her lessons there. The northwest location was very unorganized and gave my daughter 3 different instructors who taught her all the same thing with no advancement even though I could see she was doing extremely well. They never gave me feedback or spoke to me about her progress after her lessons, they would just walk away. During her last lesson we spoke to someone at the front desk and they informed us that what we experienced was wrong and they did not follow their guidelines. I was given an email address for Samantha Ridge and a gentleman J. Inguanzo. I emailed both parties multiple times as well as made phone calls to Samantha. I never received back any communication from either manager. Every time I would call I was told she was in her office yet she was not answering or returning my calls. I also left messages. More emails begging for help and/or a response.My daughter has absolutely no idea how unprofessional and unorganized the ymca has been, and she truly enjoyed her lessons. Because of this we chose to give it another try and scheduled her for lessons this week and next week. I decided to call beforehand this morning and not to my surprise, she didn’t answer. I had to call back and demand to speak with a manager after expressing that it was important I speak to ANYONE that could help me. She informed me that their evening instructor told them yesterday, they could no longer teach evenings. Had I not called, I would have WASTED MY TIME AND MONEY YET AGAIN because they do not know how to communicate. I can genuinely say after my interaction with Samantha, she does not care. I told her I have been calling and emailing for weeks and she had nothing to say. I’ve been in customer service for over 10 years and the way I, a paying and patient customer have been treated is absolutely despicable. This woman should not be a manager and the YMCA should not be offering private swim lessons if they cannot efficiently provide services. We have WASTED our money and will never be returning or recommending the YMCA. Horrible experience!!!
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August 2023 by Chanda Washington
What do we love about the YMCA Daycare? The discipline. The teachers take the time to really understand each student and connect with the scholar and parent. Everyone at the program serves with excellence. My daughter ranked highest in her Kindergarten class after being in the daycare. Later in the year in Kindergarten, she was tested for gifted and talented and passed with flying colors. The reason is because she had a strong foundation built by the teachers at the Downtown Fort Worth YMCA along with parental support and her excitement for learning, which the YMCA teachers encouraged and nurtured. My Son is now going through the same program and we see positive results, as well. I highly recommend and strongly encourage parents to place their young ones in a YMCA daycare or pre-k program.
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August 2023 by Lorena Perez
Great gym with awesome amenities. Many things could be updated, but I like the location and enjoy walking to dinner after a workout. Great updated pool area with many lanes.I wish they’d be open at least until 9pm. I’m not sure why they changed the hours.
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August 2023 by Anita “Food lover” Katz
The swimming pool is a great size and easy way to stay fit. Be sure to look up times online because the pool is used for lessons and other things as well. The spa is warm, bubbly, very relaxing and healing. Be sure to rinse up before hand in the shower, bring your swimming goggles and have fun!
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July 2023 by Leslee Altrock
It was a wonderful experience for our children. They read, played and swam in a safe environment. They were challenged to make new friends and not sit in front of a screen all summer. I work full time so the summers can be hard but the YMCA is providing a great and affordable way for my children to spend their summer.
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July 2023 by Alex Di
Only place Id go downtown because they had heavy bag/punching bag station for athletes but they took the entire station out. If they bring it back me and several people that I know go there would come back.
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July 2023 by Xoy Reviews
Love my new gym. This is one of the best and biggest facilities.
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June 2023 by Karen S
I love this location. Clean, well run, friendly staff, great hours and diverse people of all ages. Every is so polite. The Life Fitness equipment is amazing and have nothing but wonderful positive workouts.
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May 2023 by Leslie Lutz
Great location, great racquetball courts. We also love the staff, and their parents' night out.
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May 2023 by Gail Ellis
The people are sweet and the classes are very good. They genuinely care for you and try to be very helpful
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April 2023 by Phillip E S.
After having minor surgery on my back, I finally made a return at the close of a ten-day hiatus. Surprisingly, a few people inquired as to my absence, which made me feel appreciated and missed. The membership leans toward an older crowd, but there are a few young ones mixed in here and there. What I really enjoy are the well-maintained machines and clean workout facility. There isn't any pressure to sign up for extras because most of them are included in the monthly membership. I am so glad to have joined the YMCA and wished I had done so years ago when I actually worked in downtown. Love it here, and you will too!
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March 2023 by J Bourland
This place is very near and dear to me and it is painful to write this review. I've been going here for DECADES and actually worked here for a couple of summers years ago.Not sure who is to blame here but wars are lost by poor leadership, not poor soldiers. The pool area is absolutely a disaster. Lifeguards continue to not show up all the time. Twice this week, and it's only Tuesday. The pool has not been vacuumed in months and there is black residue under lane ropes. Tile on the walkways have not been scrubbed in a very long time and has all kinds of dirt/residue on it. Had an associate I know working out there that left because of cleanliness. She said the same hairball had been in the ladies changing area showers for weeks. Can't comment on that personally, but the mens room is the same.PJ at the front desk is absolutely amazing! He takes care of business and actually remembers your name. Great follow up and a really great guy! Really hope he stays.I'm writing this in the hopes that management will correct some of these issues. This could be the shining star of downtown!
