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January 2024 by C. “C.C.” C.
Was recommended to come here by another body shop and I was existing to get serviced because I had heard such great things only to pull up and see that they had closed 30 minutes early! Like completely shut down for the day, there was no one available to ask questions or anything. This is unacceptable smh
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January 2024 by Evan Estes
Be careful! I've been to this place before and they did a good job for a fair price. But something changed. I took my car in to get a new door handle because my old one, which was chrome, fell off. They told me they couldn't find the same kind and said I had to buy a black one for $477. That's a lot of money for a handle that doesn't match my car, so I said no thanks.When I went to pick up my car, they made me pay $168 for looking at my door handle. That's ridiculous – I am avoiding this place like the plague in the future. You should do the same.
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October 2023 by Glen M.
Horrible! Went in to get a flat fixed guy at the counter said about 30mins. Sat there for an hour for him to say your sensor is out do you want it replaced? I said no and still had to wait an extra 20min because they took the sensor out and replaced it anyways! All around horrible experience & customer service!!
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October 2023 by Tish Aurelia
I've called several times for a quote on repairs and the phone just rings off the hook. Why does it say you're open if you don't answer the phone?
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August 2023 by Sunny Rodriguez
Came to Downtown Garage after the dealership said I needed new front brakes with only 27k miles on my car. Tim was very friendly, gave my car a look & turns out everything looks good. I’ll definitely be coming here when I do need new brakes or for any other car issues because of their honesty & customer service. Thank you!Service: Brakes
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August 2023 by Rachel Meek
I take the company van there for repairs, inspections and oil changes. They do great work and are very thorough. They have always got things done in a reasonable amount of time.
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July 2023 by John Scrudato
They did an excellent job with a same day tire replacement, with an honest, competitive price. Excellent service too.
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June 2023 by Tony Tone
You know what they say. quality over quantity. small shops provide the detail oriented services that big shops tend to overlook. if you're in the area this shop is very convenient. as you could stroll into target while waiting on your vehicle to get serviced. Support small business as we all know big corporations are taking over.Earnest is a straight forward guy!Services: Tire rotations
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June 2023 by Bryan Winn
Earnest was great to work with.Very Honest, Trustworthy, & Straight-Forward with Fair PricesService had some minor problems, but Earnest made sure that they were taken care of.I brought my Camaro SS in for A/C repair and ended up needing to pull the dash replace most of the A/C system and service was done quickly.Services: Vehicle Inspection
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May 2023 by Lloyd Colegrove
In for state vehicle inspection and wiper replacement. Dropped the car off, walked down to Target for some quick grocery shopping, car was waiting for me when I got back. Friendly, quick. Call ahead and they’ll tell you the best time to come in for your particular auto maintenance needs.
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April 2023 by Kathy W.
I am giving a 1 star due to the dishonesty of shop. My son had his car towed there and they presented to him an invoice after a full diagnostic was done. Seemed high so brought over to another shop. They were charging almost double on parts on what it would cost on brand new parts. My husband noticed same thing so second shop said they were basically ripping him off. This new shop I brought his car did same job for $400 cheaper. I wouldn't trust them.
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April 2023 by Ann Mirabito
Highest marks for integrity, competence, and thoroughness. I brought my car in for a brake replacement, oil change, and check engine light. Ernest diagnosed the problem and fixed it. I'll never go anywhere else for car repair.Services: Auto brake repair
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January 2023 by Denise G
I called ahead to see if it would be a good time to come by to get my vehicle inspected. They were able to accommodate me, and they were able to finish the work within 30 minutes. They were friendly, efficient, and professional.
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January 2023 by John Malone
Was running late. They got me right in. Replaced a valve cover gasket and timing belt. Couldn't repair the leaking tire that was damaged on the way to the shop but they put the spare on for me. Total cost for this job was less than the dealership. Only wish they used seat covers. The new shop manager was especially helpful through the visit but I believe he got into the car with greasy dirt on his uniform and the seat is now dirty. Otherwise a good visit.Services: Vehicle Inspection
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December 2022 by P B
Took my vehicle in due to having a flat tire. The tire was worn out, so ended up needing a new one. They got one ordered and installed same day!! Awesome people and environment! 10/10 recommend Downtown Garage for all your needs!Service: Tires
