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November 2023 by Pamela R.
People are sitting in their cars, at 8:30am and the doors are still locked and cage is closed. I tried calling and keep getting a busy signal and don't get what's going on here. This place is very trashy on the outside, I bet it's worse on the inside. Stay away from here....I can't leave a Zero star, that's why I'm leaving a 1 star.
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November 2023 by Cena R
Place can’t seem to ever get it right. Not the management, the employees, the company itself. I only come here because it’s so convenient down the street but if your employees cared about their place of work and their job, it would look a lot better. Whatever the circumstances are your employees don’t care about their place of work, and it shows.
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September 2023 by James Scott
This is the second time I go into this store off Bryant Irving, in Fort Worth and it's a sign on the door that says cash only. People are leaving the parking lot at a high rate. Money is being lost and I believe whoever on duty is doing a disservice to the store knowing most people are not carrying cash !
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August 2023 by Patrick H Scott
I occasionally stop in this store and always find a junky store, rude employees, using foul language as if they do not know what customer service is. The management is not any better than their employees. I will not be going in this again.
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August 2023 by Shereen T
This is the posting on the door I didn't notice bring up items and the lady said cash only she was pretty ghetto about it no smile just meth head attitude
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July 2023 by Deisy Mata
Literally got there at 8:39 today and the hours show they close at 9. ??♀️
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July 2023 by Kimberly Axsom
This is the absolute worst one I have ever been to in my life. It is never cleaned and always a mess. The area it is in kind of justified it though. I have lived around it for almost 4 years. I rather drive 15 minutes to another one instead of 5 minutes to this one unless I absolutely have to. The best manager this store has ever had was Brittany. She protected me and her employees the night this store had a shooting. She locked us in and made us go to the back. Any manager after her has been complete trash just like the store now. Always rude, lazy, extreme smells of thc from the employees and I honestly don’t see how the city of fort worth hasn’t shut it down.
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July 2023 by Maria Angeles
Horrible first time at this store , cashier definitely needs to learn some customer service skills . Screaming at kids that aren’t yours is not okay and the attitude and ghetto ness …. Also walking around spraying perfumes going in peoples faces so the store doesn’t stink instead of cleaning it .
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May 2023 by Best DOG NANNY EVER!!!
Worst experience ever!!! Trashy employees with horrible customer service skills! My 11 year old son and I ran into store to grab a couple of things. As we scooted the trash out of the way and passed the stray cat that was being fed and watered in the store we found the toilet paper aisle just to be asked if we could move my car that’s it was parked messed up. Well yeah it’s parked crookedly among my allowed parking lines but she was so unkind and rude to me and my son. Not in a handicap spot and not blocking the entrance considering we were the only ones there why come at me like that? It’s mother’s Day and where I come from there’s a certain way to speak and show respect especially if I am giving you my money. She pretty much hurried me out the store as I was trying to count my money out to give her. I will never go back there again!!! I tried to call her manager to report but I couldn’t even get anyone to answer the phone!!!!
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April 2023 by Brent Shelton
You should adjust your close time to 8:44, not 9:00.
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March 2023 by Robert Norman
Right after I had gone into the store I noticed the general manager on her phone at the counter while also handling checking out a customer at the same time and not making much if any eye contact. Before I even made it half way into the store the manager asked how my day was with a very unenthusiastic tone but I waved anyway and said "fine thanks" the then while in front of the other customers called out saying "I'm good good thanks for asking too" with a hatefully and sarcastic tone. I decoded at that point I didn't want to give this store my business at all if that's how they talk to customers Soni went outside and made a call. I'm on a motorcycle so I can't drive off till after my call was over just to be safe. While I was on the phone the same manager sat outside with her arms crossed and watched me the whole time only going inside for about 2 minutes then coming outside again with her phone and watched me for an even longer time so I called hr because this was very uncomfortable and while they where on the phone with me she approached me telling I was making other customers uncomfortable even though in stayed in the spot I was parked and didn't talk or bother anyone and kept my voice down out of respect for others. She continues to watch me till after my call then I left once I was done. I will never be coming back here and I don't recommend this place for others who are hoping for a fast pleasant experience.
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February 2023 by Adrian Smith
I literally had the Fort Worth Police called on me, because I refused to leave my personal bags at the front of the store while shopping. A plastic bag with my breakfast, and small carry bag with my personal items. If this store has a problem with individuals stealing, than you should have something posted on the door as prevention. I waited until law enforcement showed up, because you can't be too careful nowadays regarding individuals calling law enforcement on you! The female clerk which instigated this refused to give me her name, and the male clerk must have left his testicles. I left the same way I came. HAPPY!
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February 2023 by Carolyn Mcknight
She was very rude in the store and she told my daughter she's about that life not a few days ago she told me that I have to know what I'm asking for because she brought me the wrong thing she refused to sell it to me
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February 2023 by Henry Nesbit
While in the checkout line I noticed that there were 3 customers in line and only one cashier working. I looked over and saw that the Hispanic woman was standing off to the side like she was a customer, she also was belligerently yelling at her phone. I could clearly see she was under the influence of something and because there were children in the store l've decided to never return to that store again. If this is what the floor staff is like, I really question the ethics of the upper managment.
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February 2023 by Terri S.
I tossed my ID on the counter and they refused to allow me to buy my purchase because I didn't hand it to her. The place is a mess and the line is always long
