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June 2024 by Darla Hughes
We went in there today to buy a treadmill. The sales associate didn’t know where the key was that is required to start moving. He made no offer to look for it until I asked him to. He went and talked to another associate and came back empty-handed, saying no one knew where the key was. That’s ridiculous! We were ready to spend good money for a treadmill today, but we are not gonna buy one without the ability to see how quiet it is, how smooth it is, etc. We are on our way to Academy to see if we get better service over there.
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June 2024 by KEVIN R
Ordered online and paid for $9.99 for same day shipping and tipped $5.00. Package did not come same day. They would not cancel the order or refund the Same Day shipping even though delivery was no the same day
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May 2024 by Katie Brock
weren’t greeted is where it all started… went in to look for shoes left with nothing. while shopping with my newborn i needed to change her poopy diaper. their restrooms don’t have changing tables which i find very odd because they have a parking spot for expecting moms?? but no changing table?? it’s ridiculous to have a damn parking spot for moms but not a changing table. the experience got worse when my mom wanted to buy some adidas that showed on sale for $74.99 inside the shoe when we got to the register they were ringing up $180 something. we showed the girl where the lower price was displayed for that shoe and she said they couldn’t honor that price. never been anywhere they couldn’t honor the price for what it was shown as in their store. if y’all marked it wrong that’s on y’all. it’s y’all’s responsibility to keep up with things in your store. not that they care but we won’t back!
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April 2024 by Rod Starnes
Terrible store! Walked in and greeted but that’s about it. While looking at shoes employee walked right by three times and never even asked if I needed anything!
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April 2024 by Samantha Willson
This sporting goods store is the worst. You can never find an employee to help and when you do they are little to no help when it comes to finding an item. Then you see them on their phones not interested in being there.
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April 2024 by Josh Spangenberg
7:30 PM on a weekday, only a small handful of customers and still no one wanted to help people trying on shoes. Had a worker grab 2 pairs of shoes for me from the back after waiting for 20 minutes, found out I needed different sizes so he took them back and never came out again. I even used their iPad to request different shoes being brought out and nothing for 30 minutes, not a single worker in the area. If they have this horrible customer service I don’t understand why they don’t have all the shoes out for people to try on themselves.
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April 2024 by Copper Gammill
Website is misleading it claims that the store opens at 8am and is open till 10 until Fridays waisted time.
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March 2024 by wilson mafi
7pm close on Sundays, not 9pm??
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March 2024 by Jesus Dominguez
I went in there supposedly in a slow day so I could get good costumer service but this is not a place where people will go out of their way to help you, workers saw and ignored me and when I finally requested for help they told me to they would get to me as soon as possible, well I waited for 20 minutes and nothing and left the store, I would give the benefit of the doubt if they were busy but this definitely wasn’t the case since there was probably more employees than costumers, unbelievable
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February 2024 by Luis De Jesus
I have been waiting for someone to get me a pair of sneakers for over 20 minutes there are about 10 people in the same situation its really bad. There are allot other employee doing nothing and one person in shoe dept. Really bad. ?
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December 2023 by Justin Lacy
Lost my business when they wouldn’t honor my expired rewards while I was in the hospital for a few months. What’s the point in earning reward credit if they expire like coupons? Corporate greed?
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December 2023 by Liam Zender
Dry, meat to salty and the sprite was flat so i dint recommend eating here
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December 2023 by Shania O.
They are removing the Stanley colors!Also I think the new lava color is very unnecessary
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November 2023 by Katherine Mc
I didn't like how they had the Texas Rangers World Series Champions merchandise dumped on tables like in a garage sale. And, these items didn't have garage sale prices.
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November 2023 by wrathof don
Anti 2nd Amendment establishment. Enough said.
