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January 2024 by G. S.
There is an employee, Ashley, (don’t know last name. She has real long pretty hair) at the CVS on the west side of Fort Worth, specifically off Alta Mere, possesses the ideal attitude one seeks in an employee. As a business owner myself, I commend her for consistently welcoming and bidding farewell to customers with a genuine smile and a caring demeanor. Despite her workload at the counter , she remains exceptionally friendly and attentive, making the effort to greet individuals entering and exiting the store—an experience that is both rare and welcoming in today's business landscape. Such a refreshing approach to customer service is commendable, and I would gladly consider hiring an employee of her caliber for my own company. I encourage you to retain her; she is truly an asset.
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December 2023 by Laurie Hughes
Great CVS but sometimes out of stock. Friendly employees but understaffed. Homeless people can approach in parking lot so close parking is recommended. Local CVS I use almost everyday.
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November 2023 by Crystal Abel
These people expect employees to put their life on the line to stop a homeless person from stealing, I’m sorry, but nobody’s life is worth a bottle of perfume, especially when the store is located in crack town!
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September 2023 by Texas Love
Great customer service in the pharmacy. When I drop off my prescriptions, I'm given the price ahead of time. My prescriptions are ready in a timely matter, drive- thru is fast and very convenient.
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July 2023 by Drew Slate
Clean store. Never had a problem with finding what I need. Only interactions with Pharmacy were for vaccine shots and was ok. It can a sketchy parking lot depending on if homeless/panhandlers are around.
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April 2023 by NKM FW
“**** and dumber” is how I would describe the employees at this store. Save your time and go to Walgreens.
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February 2023 by Sue K.
This is ridiculous there not taking coupons there not taking cvs gift card and iam in medicade to get all my medicine but they want you to pay vitamine instead not free
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December 2022 by keri Molina
Every time I call this pharmacy I'm on hold forever. It's becoming the worst cvs I've ever dealt with.
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September 2022 by madelyn h.
F this CVS and every single person in this worthless pharmacy. My CVS is closed and needed a refill sooooo I come here. Monicah Campbell teach your techs not to be "sorry" when someone is in need because they're sorry is worthless. I rely on this but we would have to do a transfer and that might take a while and we close in 40 minutes. Oh my gosh I would hate to have to help someone. JUST DONT GO HERE. HEARTLESS. So glad that I called Walgreens and guess what they said we can do that for you. I only use trash vs due to my insurance. I was a pharmacy tech at Walgreens for many years and I would never act like that. WALGREENS LITERALLY STAYED OPEN A EXTRA 5 minutes so I could get my medicine. Walgreens literally saved my day.
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September 2022 by samael Vazquez
Came here for money order they said they dnt do it lasy workers
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August 2022 by kaylyn covington
The drive thru pharmacy is incredibly slow, and I despise going inside of any "drugstore" I'm not sure why but they're very cold and unfriendly in my opinion. This is the closest place to pick up my prescriptions so I will continue to go there since it is in a convenient location, also easy to get in and out of for the most part.
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August 2022 by Mrs hooper
Very professional and courteous . Prescriptions on time, despite mix up on where to call on my end.
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July 2022 by PG
Staff has made comments about sensitive purchases in front of a line of people, loud enough for all to hear. They also need to do something about the amount of rough foot traffic camping outside. My wife and kids don't feel safe stopping here anymore and they need to do more than "so what"
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April 2022 by Maria Resendiz
I always have my rx called in to this pharmacy I’m informed to alway call before coming to pick up BUT THEY NEVER NEVER NEVER ANSWER THE PHONE. Worst service ever. I do not recommend this location at all what so ever …
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January 2022 by David C.
Assistant Manager who was working as cashier refused rain check because their CVS cashier had not signed it when it was issued. Disappointing customer service. Sale items are typically out of stock.