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January 2024 by Markanthony Johnson
I can say that the pharmacist are really kind and knowledgeable Angela especially,.thank you
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January 2024 by Deborah “Debby” Watkins
The reason for me rating this store 1 ? is because it's closing soon and not an off it's customers are aware thank God for my communication with the employees or I would have found out too late. Having to transfer your prescription can be a bit u of a headache age hassle for assume ppl
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January 2024 by jess g
Worst service ever!! They are always behind on filling your meds and always have a line inside and outside the store and they never answer the phone and when they do it's just to hang up on you.
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December 2023 by M Chavez
Love the people the new pharmacist is awesome…. But I also understand the people get tired and they get 1000s of prescriptions almost every day…. Just keep up the good work …. Now the store part idk cause I don’t shop in cvs due to the prices are so high …
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November 2023 by Freda Mims
The CVS Store on Lancaster and Oakland is one of the best CVS Store in Fort worth. MrsDania is Very Professional Cashier.
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August 2023 by Anthony Cory
I am so tired of these no backpack policies. I just got back from the library doing some work on my laptop I want to pick up something to drink but they won't let me in their store unless I leave my backpack by the door because they're afraid I'm going to steal something with $5 when I have a $400 item in my bag.This is a bigoted policy that discriminates against people who do not have vehicles. Because not having a backpack on somebody is not going to stop them from stealing.
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July 2023 by Екатерина Маслова
A few months ago the staff was rude and lazy. But the new pharmacist is great ?I was so surprised that he speaks my language (Ukrainian), he is polite and fast. I have been using the pharmacy for the last year and have never seen such good service before.
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July 2023 by Raye S
Just left here, The manager John was absolutely unprofessional with an attitude and seems slow to comprehend what ppl are aski/telling him! Thank Goodness ROBIN was there she was the absolute best!! She should be the Manager, her kindness and understanding is Awesome!! She even apologized for her managers behavior.
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July 2023 by Jim Toney (Heal the Planet)
This particular CVS store is a disappointment compared to the rest of the CVS Brand. The pharmacy is chronically understaffed and slow. Rush service is near an impossibility.I have requested the CVS delivery service several times from this store only to have the delivery canceled at the last minute by the store.The ATM machine in the store has been broken for several months.The store is clean and well-stocked. Good air-conditioning. Plenty of parking
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June 2023 by Tina G.
It's very true they never pick up the phone. They are overwhelmed, infact all of the pharmacy's on the East side of Fort Worth are overwhelmed. High percentage of elderly population equals many prescriptions. There are about 9 pharmacy's including the one's inside grocery stores in the area from Oakland Blvd on the west to Eastchase on the east end, Randol Mill Road to the north and Rosedale to the south. That being said there is no excuse, These phamarcy companies need to employ more pharmacist and phamracy techs at the stores in this area to meet the high demand. I have to frequently go inside the store to get decent service because there are not enough employees working in these positions and the phones are ignored.
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May 2023 by Wanda Hardin
Visited store #6788 on Lancaster Avenue, May 5, 2023, to return an Amazon package with a printed label for a Amazon access point return. Store clerk/manager "Faith" said abruptly their UPS scanner doesn't work on those types of labels. Clearly a lie because other managers at the same store had no problem with the Amazon labels.
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April 2023 by maria flores
Called pharmacy four times to check on my prescription and they never answered. Spent 2 hrs just calling in hopes some one would pick up!
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April 2023 by Shannon F.
Everytime you call the pharmacy concerning a prescription dr has sent they never answer phone which is crap they need help or better employees that care about a customers need
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March 2023 by La Tonya Beard
This storefront is a poor representation of the CVS brand. Online says that they are open until midnight I got here at 10:02 p.m. the gates on the store we're halfway pull-down. I then see two employees leaving from the store to get in a car together. I did ask what time the store closed and was told 10 p.m. and not 12:00a.m. If this is correct, CVS, you really need to do better and update the online information.
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March 2023 by S maltophilia
Count your pills. My wife's 90 day supply ran out a month ahead of time. 3 weeks ago I picked up a 30 day supply and the clerk was kind enough to put a coupon on it so the co-pay was $7 instead of the $90+ it would have been to fill it before due. Unfortunately that ran out today, so I had to fork over another $7 - instead of the usual $3 copay. At least there were 30 pills in today's bottle, but now we have to worry if the pharmacy switched us to a 30 day refill cycle.
