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November 2023 by Cynthia Mendez
Been here twice and I haven’t had any issues with staff, lab draw complications or better yet, billing. I’ve been promptly checked in, seen, and out of the door within a flash. Labcorp who?
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November 2023 by STORRI
I was in and outThe ladies were veryProfessional and friendly.
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November 2023 by Victoria
If you need a fasted lab done, go elsewhere. They will dig the needle into your arm.
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June 2023 by Tony Gauna
Libiana was great very friendly knew waht she was doing did my lab work i one stick first time there i will differently be back in three months. A+service ....
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April 2023 by Marsha Smith
First Stick it was on after being stuck 3times at Doctor
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March 2023 by Robin Bethea
Staff was very professional. Good service
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January 2023 by Ronnie Ramos
This place is no good. Only one person works front and then he draws blood.only go there if you have a couple of hours to wait.
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May 2022 by D Raz
4/25/2022. Before noon. I'm not sure what the gentleman's name was who helped me and did my tests but he was extremely professional, had an excellent beside manner and was very quick and proficient. He had my blood drawn and was done in minutes, on the first try and it didn't hurt at all. That's twice I've come to this location and I don't regret it at all!
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March 2022 by Clayton O'Neil
I have been using CPL in Austin and never caught attitude like Miranda(maybe Marissa) gave me today. She’s rude, unhelpful and because of her I’ll be switching my lab work to another place entirely. I called 2/15/22 at approximately 11am
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December 2021 by Mellie Grant
Such a wonderful and easy experience. The sweet lady at the front desk was so helpful and she made the blood draw quick and painless. I went around 10am on a Tuesday and didn't have a wait at all. 5 stars! Would totally recommend.
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October 2021 by Blaire Dombrovschi
I have been to this place several times in the past year, usually they are pretty quick.. however today I did not experience that. I waited in the lobby for almost an hour before being taken back with only 1 person ahead of me. Then when getting my blood drawn I may have overreacted for having to be poked twice. Then on my way out I tried apologizing for being a pain, the lady's just said Mmhmmm with no cares or sympathy. Because of this I will probably not be going back in the future!
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September 2021 by Richly Deserved
Such a wonderful and easy experience. The sweet lady at the front desk was so helpful and she made the blood draw quick and painless. I went around 10am on a Tuesday and didn't have a wait at all. 5 stars! Would totally recommend.
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September 2021 by Kay M
In and out quickly. Friendly staff member. Clean atmosphere. However limited parking space. Entrance for this Suite is at the rear of the building
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September 2021 by Kim Coop
Staff very nice. I didn't have to wait for my lab work.
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August 2021 by Mandy Wilson
The employees were very nice. However, we left extremely frustrated because this was the second CPL location we went to after the phlebotomist at the mid cities location didn't even make an attempt to draw my son's blood. She'd barely looked when she decided his veins wouldn't "cooperate" because he hadn't drank enough water that morning. When I informed her that assumption was incorrect she rudely told me I'd need to take him to Cook Children's so they can use the sonosite to locate a vein. A few days later we went to the Hemphill location in Ft. Worth and neither phlebotomist there could draw his blood though they at least tried. She then recommended taking him to Cook Children's, also. It would have been nice if one out of the three phlebotomists would have been able to do it but it didn't happen. Now we have go through the hassle of getting a new order sent to Cooks. Hopefully it will be done quickly since it's the test to check his liver function because of a particular drug he's on being potentially damaging to it.
