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October 2023 by Chuck Davis
Fantastic staff. Polite, courteous, very friendly and helpful.
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September 2023 by jeffreytrip one
Amazing!
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August 2023 by P Jason Quevedo
Bought a leather, not canvass, belt, it split at the seams where the two leather pieces come together. Took it back in April and they "sent it to their repair shop" stated they would contact me concerning the repair. In June I called and was told still in repair. was in the area in July so I stopped in to inquire if any update. Manager came out with the belt and said it couldn't be repaired. Wondering why I was never contacted by them but asked what recourse I have for a ~$350 belt that in my opinion was a manufactures defect. Was told they only warranty their trench coats and NOTHING else.So if looking for a trench coat give Burberry a consideration. Anything else they sell do yourself a favor and pass.
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August 2023 by Ryon Stewart
Customer service is appalling and I will never shop here again. They do not care about you and there are plenty of other high end stores in Clearfork that appreciate their clients.
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May 2023 by A Wil
My friend and I help deliver dry cleaning for a Albritton's Dry Cleaning and whenever we go to Burberry store to drop off clothes the staff are always the most good looking and nicest people.
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April 2023 by Matt Reynolds
The gentlemen here were very kind and very helpful
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September 2022 by Kdnd Bdndb
I WILL NEVER EVER SHOP HERE AGAIN !!! I have still not received my check refund over a whole month plus 7 days , plus another 3 like the customer service is BULLCRAP no body cares about what I’m saying I can never speak to a supervisor I don’t like Burberry I will never shop here again THEY LIE , !!! HONEST REVIEW
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September 2022 by Liana Capers-Davis
Customer Service was wonderful.
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September 2022 by Peggy C.
Every time I go to this location I feel like a VIP . I am always greeted upon entry but , also given enough space to browse unbothered . They did not have what I was looking for in store this time but placed an order to have a few items shipped to the store for me to try and see if I liked in person. Katy was super sweet and brought us out complimentary glass water bottles to sip while we looked around and answered my many questions. She promised to call when the items arrived and did just that . I ended up going back and bought a hat, polo shirt , and sunglasses . We usually stop and hit luxury stores whenever we travel also and this location is our favorite Burberry store to visit thus far.
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August 2022 by Jessica C.
Upon entering the store I was greeted from afar and left to browse. One associate stayed awkwardly close watching my every move, but without offering assistance. Once I moved out of that area, I was interested in a couple of bags, and there was no one around to help. Rounding the corner, two staffers were sitting down chatting, with no regards for customers around them, so I left. An odd store dynamic, and a missed opportunity on commission of a $1500 tote for someone.
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September 2021 by Zeneth Balboa
the service was excellent
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June 2021 by Kimberly Jackson
customer service was excellent
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May 2021 by Rosey Scott
Great, and sales person VERY helpful!
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May 2021 by Kristen T.
I received excellent service from Chris at this location. I was shopping for a belt bag for my husband's birthday present. Chris was attentive and showed me all the available options. His demeanor is exactly what you'd expect when shopping at a luxury retailer. I felt welcome from the start. I will definitely be back for more gifts in the future.
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January 2021 by Amanda Love
Amazing staff!! So sweet!!
