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January 2024 by Sylva Cranfill
I purchased a Golden Lift Chair with Twilight from Brilliant Medical Boutique in September, 2022 at the Fort Worth location. Based on my experience, I highly recommend this company.I rarely write a review unless I feel like the company and the people excel in customer satisfaction. This extremely professional group definitely meets that criteria. The staff are eager to help and are very professional, responsive, and knowledgeable.Companies like this, where customer satisfaction is a priority and is practiced, are very rare, valuable and truly a treasure in business today.
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May 2023 by Paula Odom
Such a nice place...the young ladies were so pleasant and great to work with. They treated my sister so nice.The service was great. I highly recommend this place for mysectomy products.
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May 2023 by David Hogue
The staff is so friendly and helpful. I couldn't have asked for better service.
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April 2023 by Carole Creel
SUSAN AND MARISSA WERE EXCELLENT!! PROFESSIONAL,KNOWLEDGEABLE AND VERY KIND.CAROLE CREEL
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April 2023 by Jaclyn Braudway
Kyle and Marissa are very helpful and friendly. They took care of my grandma and her new walker
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March 2023 by KEISHA SANDERS
The owner and staff were excellent great customer service and very detailed
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March 2023 by Jennifer Murray
The team did an awesome job showing us how to use the wheelchair, the breakdown of costs, and even wheeled it out and loaded it in my car for me. So kind and friendly. Thank you!!!
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March 2023 by Stephanie Sims
We came here to get my mother-in-law fitted for a 4 wheel walker. They had lots of choices to test drive and it was so nice to see them in person vs just a photo on a website. Amy was able to guide us to the Nova Star Lock & Lift, demonstrate all the features, and adjust it to fit.She adjusted the settings and showed us how easy it was to do it ourselves. We were sold! We walked out with a new walker - a great improvement over the Medicare version.Totally recommend buying from a local business, plus Amy told us we could bring it back for any needed adjustments.
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March 2023 by KW Kemp
Very knowledgeable, personable, excellent service.
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October 2022 by David Phipps
I had a small emergency with a mail order (from another company) having shipping problems, but these guys had in stock what I needed and were very friendly and helpful about getting it to me as quick as I could drive over there. They turned my emergency into a minor inconvenience, so I will be sure to keep them in mind for the future.
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October 2022 by wh
excellent service by KYLE-good listener, kind & patient. delivered hospital bed.
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July 2022 by Alison Moreland
Thank goodness Brilliant Medical has kept my records for many years, since I lose track of what and when I got bras and a prosthesis. When I called, Susan let me know I was eligible for new bras and a new prosthesis, so I made an appointment. Hannah was very knowledgeable in helping me get the right-sized new products. The staff is friendly, professional and supportive - and collaborative with each other, which I always like to see! I'm so glad they are there!!!!
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July 2022 by Gerrie Waldon
My husband suffers from severe lymphedema. Two years of misdiagnosis resulted in pancreatitis, ineffectual surgery, and gaping sores requiring recurring visits to the wound clinic. His lymphedema specialist referred us to Brilliant for proper bandages. Then his staff told us about a Golden lift chair that could elevate his feet sufficiently. Finally, RELIEF!We will be eternally grateful to Kyle and his staff. The customer service they provide is outstanding. We have been cheated twice by online products. Please learn from our expensive mistakes and buy locally from folks who stand behind their products.
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June 2022 by julie mims
All I can say is do your research before buying a big ticket item. It could cost you if you don’t.
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November 2021 by D. Jack Davis
The staff at Brilliant Medical are the best! They are very caring and very accommodating. I can't recommend them highly enough. You won't go wrong by using Brilliant Medical.
