This Big Lots location has closed

Department Stores, Discount Stores
Big Lots in Fort Worth is a store where customers can save on furniture, food, decor, and more. The store offers everything from St. Patrick's Day t-shirts and futons to German cookies and beet chips, all at good prices. Shoppers find it a great place to find the unusual for various needs, from gifts to special events. Many reviews highlight amazing experiences and phenomenal service. Employees frequently go above and beyond to help, with staff described as sweet, kindhearted, and great. Managers are noted for being impressive in handling situations, acknowledging customer concerns while being business smart, and striving to offer a level of service that is nothing short of phenomenal. This includes helping with purchases, resolving pricing issues honorably, and providing accommodating, non-pushy service that makes customers feel heard and valued. Customers report leaving happy, having found perfect items, often at significant markdowns that add to their satisfaction. The overall sentiment is that the store and its team truly care about their customers, making for a positive and helpful shopping experience.

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1. Fort Worth, Texas