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January 2024 by ulises lazalde
1: I was looking around in the men’s section when I overheard one of the employees say that “I was in there space,” in a rudely manner. You can say excuse me. 2: why are you reselling used/stained/dirty pieces for almost retail price?
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November 2023 by Rose Rodriguez
I would come here before no problem have always shopped and donated. Today when I arrived with a big bag of stuff to donate the lady sorting told me “next time do you mind breaking it up for us, it gets hard to carry. I told her there was multiple bags in the big black one and she said ok thank you for donating. I don’t think this attitude customers or donators should be greeted with. I’m not even being petty it’s just rude and unnecessary.
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November 2023 by Katharine Blackwell
I used to really love this thrift store, but they have changed a lot in the last 6 months. They have "boutique " items at close to retail price. They also mix these items in with the regular items instead of keeping the two sections separate. They will also argue with you over whether some is a dress v. tunic shirt or a jacket v. sweater to charge you the higher price.Also, BEWARE of their regularly priced clothes! They almost all have flaws. Holes, stains, you name it. I would not give this store your business.
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November 2023 by Cindy Moreno
When I first came in everything was perfectly fine I was just going about my way shopping and looking for some things for my granddaughter then I hear some commotion going on about a lady whose cart was put very well to the side and an employee raising her voice at her. The lady then tried to explain that she had an injured shoulder and couldn’t push her cart she also didn’t want it to take up the aisle so she set it off to the side away from the walking space. The employee then started arguing with her, which is very unprofessional, as the lady kept her voice to a reasonable level the employee was just too loud. Just as I was about to check out, these other customers were asking me if I was in line to which I was but I was also checking out the display and so they lined up behind me. Another employee started to argue with me saying that I wasn’t in line when I was. I tried to explain but the employees stated verbally attacking me and the elder customer that they argued with first agreed that they were over exaggerating and that they were unprofessional. They then called out their manager who instead of talking with her employees, she was shushing the customer saying for us to calm down. I do not recommend if i could i would give it zero stars.
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November 2023 by Alexander S
Love this place, always finding great deals and items . Would recommend to anyone who likes vintage clothes and very good quality furniture at a low price, the staff is so nice and helpful! And very welcoming.
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September 2023 by Alicia W
Apparently they “don’t have a restroom” for my toddler to use. And the cashier made it a point to tell me they don’t hold items for anyone when I told her I would have to leave and come back. Needless to say, I won’t be back. I love thrift shopping at places like this, but it’s pretty ridiculous that they won’t let children use the restroom.
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September 2023 by Christi mcdonald
I try to stop by once a week. Always find something. Great kids clothes if you dig in the bin. Women’s clothes really good. I wish they had aDressing room for use. Furniture is pretty good and super reasonable. Books for .25 is great.
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September 2023 by Natalie
I love this store. Donate items, they resell, and portion of proceeds go to Safe Haven Women's Shelter.
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August 2023 by Cait Lin
Was recommended to donate here from Reddit. Goodwill tossed my donations in the trash w/o looking through them so I was looking for a better place to donate. Moving soon & it was really convenient & easy to drop off donations- there’s big bins on wheels you can roll to your car & put all your bagged items in the bin. Employees were helpful & nice!
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July 2023 by Tyler M.
great inventory and very clean store! prices were awesome and the sales made them even better. highly recommend
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June 2023 by Tina Rodriguez
I was not feeling well and a wonderful lady named Vannet (sp) helped me who worked there today
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March 2023 by TCamille Ward
My daughter and I were staying @the domestic violence shelter Safe Haven in Arlington from Nov. 2022 til last wk Mar 2023 the shelter partners w/ Berry's resale to 'help' the families affected by violence w/ items we NEED key word...NEED. My 1st trip to Berry's we were still living at the shelter so I got items for that space but I knew we'd need a microwave fan tv blankets pillows dishes etc but the sweet wonderful young white lady(apologies I didn't get her name) that helped me & even let me get a pet taxi because I had my service dog at the shelter w/ us, informed me that when we leave to our apartment that my case manager will give me another voucher that'll allow me to come get household items. I went last week and dealt w/ a bald old black female (I didn't get her name either) not only was she curt rude & no compassion she didn't let my daughter & I get ANYTHING. It took me 8 times to finally leave w/ my child to get to this point. That took strength and courage. To go thru all that we have to still have to sleep on a concrete floor have absolutely no food no gas to go job searching no help breaks a person and in the past is exactly what led me back to my abuser. Well this place SUCKS for that! And the good hearted ppl who donated should know this. I won't allow anyone actions to send me back. If we have to sleep on this floor or eat other ppls leftovers it's still better than where we were and given this opportunity I'm not even gonna let Berry's resale stop me. I needed work boots and they denied me those so I didn't get the job but I have another job lined up and if I don't get that one I'll keep trying. Berry's resale NEEDS TO DO BETTER TO THE PEOPLE THEY CLAIM TO HELP!
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March 2023 by Joni Barger
It's a busy place, lots of shoes, clothes and furniture but sometimes there's some vintage glass or pottery.The people who work there are very nice. They have great sales.
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March 2023 by Don Hirsch
Great stuff at good prices. Very clean and well organized store. Friendly staff.
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February 2023 by Alejandra Ruano
Why is everything so expensive now? The store used to be one of the coolest thrift stores but now its expensive and bland looking.Called to ask about the sale of the day and whoever answered the phone sounded bothered by doing her job.. I said thank you and she just hang up.